Ray Walsh

Ray Walsh

أبريل 18, 2018

IPVanish is a US-based VPN provider from Orlando, Florida. It is an established VPN service that is well known for providing a lightning-fast and reliable VPN experience. The VPN owns and controls its entire network of “Tier 1” servers. This is an advantage in terms of both performance and privacy – because it means that no third parties are involved in its server infrastructure.

IPVanish VPN has a massive network of servers: 1000 servers located in over 60 countries. What’s more, IPVanish is a zero-logs VPN that implements strong OpenVPN encryption (military grade). For this reason, IPVanish is considered outstanding for both data-intensive tasks (like streaming in HD or gaming) and privacy. When it comes to unblocking censored, geo-restricted – or otherwise-blocked website services – this VPN truly is fantastic.

IPVanish VPN has been around a long time and always performs superbly. However, we thought it was time to revisit this review to get an up-to-date picture of how IPVanish is performing in April of 2018. So, let’s dive right in and put IPVanish through its paces!

  • ProsPROS
  • Servers in over 60 countries
  • Strong OpenVPN encryption + zero logs
  • Killswitch and DNS leak protection
  • Torrenting is permitted
  • Five simultaneous connections permitted
  • ConsCONS
  • Does not unblock Netflix US

Visit IPVanish »

IPVanish Pricing & Plans

IPVanish only has one service plan, which can be purchased for three different subscription periods. Consumers are rewarded for committing for a longer period of time. Subscribers are given the option to get either a one month, three month, or yearly subscription.

The prices aren’t expensive if you purchase a 1-month subscription ($10.00 per month). However, the cost does get much better (a bargain really) if you pay for a whole year up front. A year of IPVanish costs only $77.99 which is the equivalent of $6.49 per month.

IPVanish prices

A subscription to IPVanish is recurring. If you do not cancel the VPN at the end of your subscription period – you will automatically be billed the same subscription fee again.

All subscribers are given a seven-day money back guarantee to change their mind if they wish. This is even true of the one-month subscription.

Consumers can pay for IPVanish in a large number of different ways, which is awesome. Credit cards and PayPal are accepted as are some other virtual options. However, IPVanish does not accept Bitcoin payments (or any other cryptocurrencies).

IPVanish accepted payment types

Payment Processing

Credit card payments are processed on behalf of IPVanish by the third-party payment handler Chase for most payments. WorldPay is used for some international payment types. Payments are also handled by Paypal and Apple if you purchase using these options.

These are reputable payment handlers. What’s more, having payments managed by a third party means that payment records and subscription records are kept at arm’s length from each other – which theoretically has some advantages.

IPVanish Features

IPVanish provides all the advanced VPN features you would expect to get from a top-of-the-range VPN service. These include:

  • Apps for Windows, Mac OS X, macOS, iOS, Android, and Amazon Fire
  • Allowance of five simultaneous connections
  • Easy-to-use client interface
  • Unlimited data allowance and no bandwidth limiting
  • Killswitch
  • DNS leak protection
  • OpenVPN, L2TP, and PPTP encryption
  • Zero logs policy
  • Servers in 60 countries
  • A pool of more than 40,000 IP addresses across 1000 servers>
  • P2P permitted
  • SOCKS5 web proxy
  • Accepts PayPal as well as credit cards
  • Seven-day money-back guarantee

IPVanish has in excess of 1000 servers located in 60 countries around the world. The company is extremely strong in Europe and the US – but also has servers in useful locations like Australia, Brazil, Japan, Asia, and South Africa.

IPVanish does not have servers in Russia. If you need a VPN to unblock Russian services (to unblock VK in Ukraine, for example). Or if you require Russian servers for privacy – you will need to look elsewhere. To be fair on IPVanish, many VPNs have decided to stop providing servers in Russia due to new laws that bring into question the privacy levels that can be promised on servers within the nation. So this is a valid omission.

In the USA,  IPVanish has a whopping 418 servers in 17 cities – ideal for accessing NFL blackout games and other regionally restricted US content.

Visit IPVanish »

Security

IPVanish has reliable software that is packed with advanced security features. Some of those features are particularly useful on mobile devices – such as the network block feature, which protects you against connections to unsafe open networks with no password requirements (which are sometimes set up in public places by hackers). And which your device could connect to automatically.

In addition it has a killswitch, DNS leak protection, Obfsproxy stealth mode,  OpenVPN port selection, auto-connect, and launch at start up. A truly complete suite of VPN features!

OpenVPN Encryption
Cipher
AES-256
Data Auth
HMAC SHA1
Handshake
RSA-2048
Control Auth
HMAC SHA-256
Forward Secrecy
DHE-2048
Logs & Legal
Connection
None
Traffic
None
Country
USA

 Encryption

IPVanish provides three different kinds of VPN protocols: OpenVPN, L2TP, and PPTP. PPTP is an outdated encryption protocol that is no longer considered secure and should never be used for privacy. Out of the three available protocols, we recommend that you stick to OpenVPN.

IPVanish implements Open VPN using an AES cipher. IPVanish implements AES with a 256-bit key, which is the strongest cipher used for VPN encryption today. Handshake, hash auth, RSA keys, and Perfect Forward Secrecy, are also important components of the overall encryption standard. So those must be analyzed too…

The weakest part of IPVanish’ OpenVPN encryption is the HMAC SHA1 handshake. However, this does meet our recommended standards for privacy. Thus, all of the necessary components of the protocol on both the data and control channels are considered secure. Good news indeed.

To conclude: IPVanish is great for data security from an encryption standpoint. It even implements Perfect Forward Secrecy (DHE-2048). For a more detailed look at VPN encryption please read our guide here.

IPVanish Privacy Policy

Being based in the US is enough to put some people off IPVanish. This is because being based in the US is not “ideal” for any company that provides a privacy service. Why? Because the US is the home of the CIA and the NSA – and is also a part of the 5 Eyes surveillance agreement.

In the US, firms can be served both warrants and gag orders, which means that they could be asked to hand over data without disclosing it to the public (this is a gag order). This is far from ideal. However, to make up for this fact, IPVanish implements an excellent zero-logs policy. This means that even if it was served a warrant it wouldn’t have anything to hand over to the authorities.

Despite this seemingly watertight solution, the question surrounding gag orders is still significant. Due to the Snowden revelations, we know just how invasive the US is. This does make it a hard nation to trust with citizen’s data. However, it is also true that many other nations also have similar gag/secrecy orders in place – so this is not a unique problem to the US.

As far as we know here at BestVPN.com, IPVanish has never had to go against its word to hand over logs to the authorities. As such, IPVanish is considered secure and is believed to be favorable for torrenting via P2P.

It is our belief that for most people IPVanish is going to provide more than adequate levels of privacy. Anybody who requires higher levels of privacy would probably be better sticking to Tor (not a VPN).

Website Trackers

I checked the IPVanish website using Privacy Badger to see how much tracking it is doing. It detected 16 potential trackers, including Google analytics, spreedly, upsellit, hotjar, and doubleclick. This is nothing out of the ordinary and does not really pose any risks to the VPN service itself.

However, it is worth noting that there are VPNs out there that have as little as one tracker on their website, so 16 can be considered a high amount.

The IPVanish Website

IPVanish has done a great job when it comes to design. The website is clean and extremely friendly on the eyes. The image imparted by the site is one of professionality, with a spotless elegance that is somewhat rare in the VPN industry.

The home page boasts of being “the world’s best VPN service” – a claim that can be thought to be pretty reasonable considering it is often at the top of our fastest VPNs page (we test the fastest VPNs three times a day).

IPVanish Review

The top-nav on each page links to all the important components of the website, and there is plenty of information available about the service. In the footer section, there are useful links to the entire sitemap – including its Terms of Service and Privacy Policy. What’s more, IPVanish provides links for important information about VPN Servers, VPN encryption, VPN protocols, VPN Routers and much more.

VPN Setup Guides can also be located at the bottom of the page (as well as by clicking “Help” at the top of the page).

You can also access the IPVanish blog from the footer. This is an extremely valuable resource that is updated with posts on an almost daily basis. Topics focus on internet privacy and articles concerning VPNs.

I found the entire site to be extremely easy to navigate and packed with useful information about every aspect of the service.

IPVanish Support

The support department of IPVanish used to let down the service a bit. However, this is an area that IPVanish has been actively improving since we last tested it. IPVanish has added a live chat service to the member’s area and the price plans area of the site (for non-members to ask questions) – and is about to roll the live chat feature out sitewide. This means it will be available sitewide in the coming weeks.

This is a really valuable improvement to the service, which highlights that IPVanish is investing heavily in making its service better and better for its subscribers. I tested the live chat a number of times and always got a response right away. 10/10.

The site also provides an excellent FAQ page.

IPVanish FAQ

The FAQ can be searched and has instructions for most problems. This is a great resource, that is useful both as a stand-alone feature and as a place for live chat support to send subscribers to walk them through fixing problems. You can access support categories and useful setup guides, by scrolling down the FAQ page.

You may want to look at the Setup Guides once you have subscribed to the service, especially if you intend to make use of IPVanish’ native Amazon Fire TV app. Or if you want to set up your VPN on Kodi. It even has setup guides for OpenELEC, which means you can run it with Kodi on a Raspberry Pi if you want.

IPVanish setup guides

If you can’t find a solution to a problem, you can also elect to fill in a contact form to ask the support team a question. This is accessible through a link in the FAQ page, as well as in the site footer.

IPVanish contact form

You will get a reply to your query via email. A reply to this email will come pretty quickly because support is now 24/7. Excellent customer service all round.

The Process

Signing Up

If you want to sign up to IPVanish VPN, you will need to navigate to the “Pricing” page. This page is accessible from the main menu of the site, or by pressing the “Start Now” buttons on the Home page (or beneath the description of the subscription plan that you want to get).

The sign-up form does not require much information. Just an email address and a password. The email address has to be valid because you will need to access your welcome email. However, you don’t have to use your regular email address: you can set up a “burner” email account under a fake name to communicate with IPVanish as privately as possible.

IPVanish sign up page

The IPVanish Windows VPN client

The app’s installer will put a shortcut for IPVanish on your Desktop. Click on this to start the VPN.

IPVanish shortcut

The first time you launch the VPN you will need to enter your username and password. However, the software remembers these credentials – so you won’t need to type them in every time you start it up.

IPVanish app login

The most important settings in the main “Quick Connect” tab, are the three server location selectors in the bottom right of the window – located just above the “Connect” button.

how to setup IPVanish

Clicking on those arrows will open up server drop-down lists. These allow you to select a country, city, and then a specific server. This is a high level of control that is very easy to customize compared to most other VPNs. You can also see all available servers using the “Server List” tab.

how to setup IPVanish

It is possible to re-order the list of servers according to response and load time, as well as in alphabetical order. If you click on the star symbol next to a server location, you mark it as a favorite. You can set up the app to only list the servers you have starred.

The Settings tab is divided into four pages: “GENERAL,” “CONNECTION,” “IP SETTINGS,” and “LOGS.” These tabs provide access to some important security features.

how to setup IPVanish

IPVanish can be set up to start when you turn on your computer. You can also ask it to connect automatically to either the last server you used, the fastest server, or even the fastest server in a particular country.

In the Connection tab, you can ask IPVanish to “Auto Reconnect”. We recommend you turn on “auto reconnect” and the “killswitch” even if you do not want the VPN to automatically launch when you start your PC. DNS leak protection can also be enabled here and should be used to ensure optimal data privacy.

how to setup IPVanish

The kill switch will stop you leaking un-encrypted data to your ISP (or other network admin) if the VPN connection drops out. The Killswitch works like a firewall – completely stopping any data from leaving your device outside of the VPN tunnel. However, it is worth noting that if the VPN crashes the killswitch crashes with it.

The “Block LAN traffic” option performs automatic WiFi protection. It prevents your laptop from connecting to open WiFi hotspots without your knowledge.

The obfuscation option further down the page (also known as “stealth mode” and “VPN cloaking”) will add an extra layer of security to your communications. This stops ISPs from detecting VPN use and evades ISP throttling. This is an important step if you intend to use IPVanish VPN in places like China, Iran, and Egypt (where OpenVPN traffic is blocked by ISPs). IPVanish implements obfsproxy, which is an excellent, verified, open source stealth technology.

“Active Protocol” allows you to select your preferred encryption protocol.

IPVanish app connection settings

Having choices is nice, but we recommend you stick to OpenVPN. The option to select either TCP or UDP is superb. UDP (User Datagram Protocol) is the best option for most people because it is faster for streaming, gaming, and using real-time applications like Skype.

The IP Settings tab has a couple of features that some people might need, but most won’t use. Nevertheless, it is extremely nice to see IPVanish going the extra mile in terms of features.

how to setup IPVanish

The IP switcher can be used to periodically change IP address while connected to IPVanish. You can specify how often the address changes. This is a clever security feature, that some people might want to use. However, it does take a little time to switch IPs, and if you have the killswitch engaged (which you should if you use this feature) your net will cut out momentarily.

The DNS server settings can also be updated, but we generally recommend using IPVanish DNS servers as they are secure.

SOCKS5 Proxy

SOCKS5 is a versatile proxy that works with any kind of traffic. IPVanish is one of the few VPNs that provides a SOCKS5 proxy for free when you sign up to the VPN. IPVanish VPN also provides a number of excellent guides for using SOCKS5 (with Deluge or uTorrent, for example).  The benefit of a SOCK5 proxy is fast speeds, but do bear in mind that it does not provide encryption like the VPN client.

IPvanish Performance (Speed, DNS, WebRTC and IPv6 Tests)

We test IPVanish connection speeds three times a day using a unique server-based scientific speed testing method. For more information on how those speed tests work please read: VPN Speed Testing Done Right. As is always the case, IPVanish is currently performing excellently. It is one of the fastest VPN services available on the market. That is why IPVanish is so good for data-intensive tasks such as streaming in HD, gaming, and torrenting.

As you can see in the graph below, in the last two months IPVanish has been sandwiched in amongst the very fastest VPNs in the world – which all have similarly excellent speed results as each other. IPVanish currently has fourth-best average download speeds, but it is often first (and was as recently as toward the end of March)!

IPVanish Speed

The DNS lookup time can slow down the process of fetching a page from a web server. IPVanish performed well in this area. The average speed is very fast, and it has a much better maximum lookup time than a selection of the world’s fastest VPNs.

IPVanish’s connection times put it in the top rank of VPNs. VPN connection times do not get any better than this!

As you can see, IPVanish scores extremely well in these tests and is one of the few VPNs that can claim to be one of the fastest in the world.

IP and DNS Leak Tests 

I connected to one of the IPVanish London VPN servers to test for leaks using ipleak.net. I discovered no detectable IP Leaks or DNS leaks. My IP address correctly appeared in London as did the single DNS address. WebRTC leaks performed in Chrome also came back negative on my system.

My internet service provider does not use IPv6 addresses and so I was unable to test for IPv6 leaks.

Streaming Services

I tested BBC iPlayer using a UK server – IPVanish failed to give me access. However, I spoke to IPVanish and they assured me that:

“BBC iPlayer works, but they’ve been aggressively targeting VPNs, so it does go down from time to time.”

The location checks for ITV and Channel 4 are not quite as thorough and both of those sites let me watch videos.

Next, I tried to use Netflix US using a US server in Miami and I was not allowed to watch videos. I contacted support via live chat and they told me that “Unfortunately, we have stopped supporting Netflix service.” ABC also spotted the VPN and I was unable to watch catchup shows. Both NBC and CBS let me watch shows.

Overall, I was pretty disappointed with not being able to get into these streaming services. This is pretty much the only thing that lets down the IPVanish service, but it might be a deal breaker for some people.

Other Platforms

The custom IPVanish apps work well on all of the major operating systems.

IPVanish operating systems

Although the graphic above doesn’t list it, the macOS system is catered for. However, macOS computers and iOS versions later than release 10 don’t have access to PPTP (which if anything is good).

In addition, it is worth noting that the iOS version of IPVanish runs on IKEv2 encryption not OpenVPN. However, anybody wanting to connect via OpenVPN can do so using OpenVPN Connect software because IPVanish provides .ovpn config files in the member’s area.

I particularly liked the availability of a custom Amazon Fire TV app – this is a really unique feature that is still a rarity in the VPN industry. You can also install the VPN on flashed routers and set-top boxes, and IPVanish has setup guides to help you.

IPVanish Review Conclusion

IPVanish is one of the best VPN services around and its prices are extremely reasonable. You get the choice of a massive number of server locations and a lot of advanced security features, such as a kill switch, DNS leak protection, and network blocking (to name a few). IPVanish has produced a superb app, which is easy to use and easy to setup. You don’t need any specialist technical knowledge to use IPVanish VPN.

I liked

  • Seven-day money-back guarantee
  • Servers in 60 countries
  • Super-fast speeds
  • P2P allowed
  • Zero logs
  • Allowance of five simultaneous connections
  • Easy-to-use apps for all platforms
  • Killswitch
  • Amazon Fire TV app
  • SOCKS5 Proxy
  • Great customer support and website resources
  • Live chat available on the sign-up page (and coming sitewide soon)

I wasn’t so sure about

  • Based in the US (but keeps zero logs)

I hated

  • Can’t get into Netflix US (and BBC iPlayer goes on and off periodically)

It is a shame that the IPVanish has given up fighting to keep Netflix available. However, unless this is a primary care – IPVanish is a superb lightning fast VPN that is extremely secure. The service offers outstanding protection for P2P downloading, internet telephony apps, online gaming, and access to geo-restricted websites all over the world. Well worth a test run using the money back guarantee!

Visit IPVanish »

Ray Walsh

من تأليف

نشرت في: أبريل 18, 2018.

April 20th, 2018

I am a freelance journalist and blogger from England. I am highly interested in politics and in particular the subject of IR. I am an advocate for freedom of speech, equality, and personal privacy. On a more personal level I like to stay active, love snowboarding, swimming and cycling, enjoy seafood, and love to listen to trap music.

79 الردود على “IPVanish VPN Review 2018

  1. يقول Adam Zawadzki :

    great speed but the software that you have to use is a joke, it works onces in the while half the time can not connect to any servers, i have to remove the software and reinstall it, and this system is fresh install of windows 7 so i do not know why the software is a pain. makes me want to just cancel this and forget

  2. يقول András Erdős :

    Terrible service and customer service.
    Two month into the contract they could not provide to watch foreign TV anymore.
    No notice, no solution, no refund, but the rudest customer service ever .
    At one point they just stop answering you.

    Do not even think to subscribe!!!!

  3. يقول Collection Smart Review :

    Many of these services will perform ok in a test environment. For long-term use many will fail like IPVanish. I experienced frequent drops during the most critical time when you need protection and to keep your PC cloaked for protection. A lot of fluff from these guys but the service is truly subpar.

  4. يقول Lawrence :

    4 Years a client. Never had any major issues. Recently took advantage of a sweet lifetime offer. At the price I was offered, I couldn’t turn it down. Highly recommend. This is the perfect solution for basic VPN requirements. Can’t recommend this company enough.

  5. يقول Rudy Taylor :

    Haven’t even got it yet, but after the above reviews I am a little concerned, and may go another service.

  6. يقول mark gerlach :

    IPVanish Hasn’t worked for BBC iplayer for over a month on any of their UK servers…you might need to revisit your review.

    1. يقول Douglas Crawford :

      Hi mark,

      iPlayer availability is an ever-changing situation, which makes it hard to keep up with all the time for all VPNs. We are currently working, however, on developing a system to ensure we are always up-to-date (at least for the big-name VPN providers which includes IPVanish).

  7. يقول iytty :

    IPVANISH dose use pfs

    1. يقول Douglas Crawford :

      Hi iytty,

      Ray has undated this article to correct the error. Thanks for pointing it out.

  8. يقول Alex :

    IPVanish is terrible. Unfortunately, it is absolutely useless in any country you might really want it (China, Oman, UAE, etc.). Basically, any country with restrictions has blocked IPVanish, rendering it completely useless. I’ve been in touch with their support teams for months and no one has been able to come up with a solution. I asked for a refund but was told that was impossible. This is literally the worst VPN I have tried so far. Not recommended in the slightest.

  9. يقول Matthew Lloyd :

    I had a terrible experience with IPVanish. I canceled after 2 months because the service was too slow and I was unable to use it for the purpose I bought it. They stopped collecting payments and everything seemed fine. Two years later, a mysterious $10/month charge started appearing on my bank statement, from PayPal but with no label indicating it was IPVanish. It took several calls to PayPal to finally figure out I was being charged by IPVanish. It took me a long time to notice this wasn’t one of my legitimate subscriptions and I ended up being overcharged $240. I didn’t use the service at all during that time. They refused to refund any of the money. I am now taking them to small claims court. BUYER BEWARE.

  10. يقول jim :

    Ipvanish unblock Netflix now

  11. يقول Antonio Guillermo :

    IPvanish the only thing that vanishes is your internet connection, the worse internet service ever. I pay the entire year. please don´t use it.

  12. يقول tom :

    I had bought IPvanish because I had read that my netgear router was supported …. which after signing up and going to the support page my model was not so I asked for a refund that night …and within 24 hours all my payment was returned to paypal … they are honest

  13. يقول Vince :

    Hello,
    I use IPV for nearly 1 year and can only affirm that I also had my load of misery with their low quality to non existant customer service…

    Ex: having a series of connection and PW issues I explained and asked a few questions.
    1. a certain person A. would answer and asking in a concerned way for more details!
    So greatfull to be heard and taken seriously I gave my best to answer all the required details..
    2. The response came 2-3 days later but written by a new and concerned person B. who would ask me to be more precise and asking me the same questions again which I had just painstakingly responded….
    – So I did answer them all again
    3. So that 2, 3 days later an answer came written by a concerned but again different person C. asking me … Yeah!!

    Right you guess it The Same again .. A NutsHouse!

    On another occasion one of my IPV app wasn’t running for a week, but I patiently took care to document with details and screenshots that issue (being used to it..)

    And someone actualy polite and concerned… 😯 …
    answered to my request with an exact 1to1 copy of my just send mail..
    Adding something like :”I hope we could help you, please don’t hesitate to contact us for any further support.

    I then wrote them back
    asking:
    Thank you IPVanish…but can it be that I contacted by mistake IPV Kindergarten department!!!?”
    And
    “Is Anybody Home.. Helloo!!”

    I never got an answer of cause and gave it up.

    If it weren’t such an important subject it would be actually funny!

    For a while I really had the feeling their customer service was either non existent or run by a bunch of disoriented people.

    After a while I guess one simply give up asking any questions… Which I did.

    As one reviewer wrote correctly its better to learn and find the answers oneself !
    For which reason I appreciate now “bestvpn” every time a bit more.

    IPV. CORRECTION/UPDATES
    – About the IPV presentation above , there are some changes or errors I noticed with their Android App.

    I use 2 times IPV. Android App
    1 on my mobile and
    1 on my AFTV + with Kodi.

    Contrary to what they wrote above about Android functions being identical to Windows..

    The Android app.doesnt:
    – enable killswitch*
    – enable DNS leak prevention
    – enable IPV6 leak prevention,

    May be there was !,..but not anymore on Android Apps.

    Unfortunately,*
    as it happens relatively often that my VPN connection stopped with my mobile and I often noticed it too late
    :-/ pretty bad that !

    I also noticed that sometimes Server location databases show different places then the city but it doesnt appear to be of any concern.

    It’s not all negative thought
    as speed has always be pretty Good for Kodi streaming.

    And they have a strong discretion politics, Bc, both O logs policy which I trust.

    We’ll it seem to me that everything is possible with IPV
    … The Best and the Worth ..

    But lets face it ..for a pretty low yearly rate,
    , IPVanish,
    All in All finally does the job!

  14. يقول Jackcordell Cordell :

    ipvanish dose use Forward Secrecy and unblock US Netflix

  15. يقول Scott :

    Just what to point out ipvanish now unblock Netflix and dose use Forward Secrecy

    1. يقول Ray Walsh :

      Thanks, obviously these articles get updated periodically so things change between each version, We appreciate the feedback.

    2. يقول Hi :

      Good to no

  16. يقول joan :

    how can I speak to some one live or try to understand how this can help my privacy on my smart phone ,and before I start a new computer ? I need a respond a soon as possible thx

    1. يقول Ray Walsh :

      IPVanish doesn;t have a live chat support so you will need to communicate via email.

  17. يقول teddy :

    i use vpn and i can’t get into many sites being blocked something about dns

    1. يقول Douglas Crawford :

      Hi teddy,

      Are you talking about websites that try to block VPN users (such as Netflix), or something else?

  18. يقول teddy :

    i have ipvanish and i get blocked out of many searches am i doing something wrong

  19. يقول Matt :

    I use IPvanish as a service for the last 18 months or so. However when connecting to the UK servers I see that are hosted by M247 Ltd.

    This raises concerns regarding the new UK law and data logging. How does IPVANISH get around this given that the servers are located in the U.K. and not owned by themselves but by M247 Ltd?

    Do you have any insight into this at all please?

    Thanks

    1. يقول Douglas Crawford :

      Hi Matt,

      Please see my article on 5 Best No Logs VPNs for a discussion on the dangers posed by third-party server centers. TL:DR – server location or whether it is run by a third party provider matters less than where the VPN company is based, as long as bare-metal servers with full-disk encryption and shared IPs are used (which I assume is the case with IPVanish). That said, unless you need to use a UK server for watching iPlayer or similar, I think it safest to avoid… just in case.

  20. يقول GERALDO BARBOSA LEAL :

    Good price
    Excellent quality
    So far I have had no problems

  21. يقول AnonO :
    • Not Rated

    How is it supposed to be super fast when I choose a server near me. Speeds from 180mbps to 18mbps? My 4gLte is faster than this. Don’t think 90% speed decrease is worth it.

    1. يقول Douglas Crawford :

      Hi AnonO,

      Most VPNs (including IPVansh) use shared IPs. In fact, this is the most basic way in which a VPN provides privacy for its users. When using shared IPs, your speeds will average out with every other person sharing the same IP address. A 180 Mbps is very fast, so you will not get anywhere near full speeds when running a VPN. That said, 18 Mbps seems very low. As you can see above, Ray got around 40 Mbps download speeds on his 50 Mbps connection.

    2. يقول GERALDO BARBOSA LEAL :

      I use IPVanish with a 50Mb connection and I can reach speeds of 45Mb. Is an excellent VPN, they are to be congratulated! (Sorry for my English – Google Translate!)

  22. يقول Tyler :

    I used IP Vanish for most of 2016, and it is a very good VPN. I liked it much more than ExpressVPN. The Windows & iOS app, and my OS X is great. I used it on all 3 devces.

    It is US based but it is fast. You can pick fast servers, and you can connect to anything. NETFLIX is known to not be able to allow any VPN, so that’s no surprise there, you cannot use TunnelBear, ExpressVPN, NORD or anything with Netflix in the USA, so not being able to use IPVanish either is really no big deal. Just disconnect and watch Netflix. It’s secure so it shouldn’t matter. Watching Kodi on the other hand, allows VPNs perfectly fine…

    Someone also mentioned getting your money back if you decide not to use their service, this is also inaccurate. In Jan 2017 I auto-bought a year, but since I changed VPN I needed to get a refund, I was refunded the difference of the time frame I did not use within 3 business days. They are very willing and helpful with refunds.

    I have had zero issues with IPVanish, their support is responsive and decent, not awesome but it’s better than no chat-box support. They will help you figure stuff out, they speak English because they are USA based (unlike ExpressVPN) and they have good connections. I always felt secure using IPVanish.

  23. يقول Stephen :

    Hi I installed IPvanish yesterday, had a little trouble with the unsigned TAP drivers on Windows 10 not being digitally signed, up and running within 20 minutes, seems pretty good so far.

  24. يقول Alexey :

    IPVanish is okay and reliable service compared to some others, sometimes is a slow support however some things you need to try resolve yourself, they have thousands of clients sometimes u have to wait to get the answer. I see people complain on software, i never had any problems with it. Also that you cant get refunds, well this is a joke. Simply call your bank you will get money whatever the reason, do chargeback on paypal same thing! This is serious and big company you think they will steal someone mine or yours $70-$80 or $10-$20.
    If you come to this site and read review from professionals that service is good then go try it! dont rely and read comments too much.. you should all understand that many comments are fake or posted by competition both negative and positive. Sometimes people heard about VPN working for netflix, but dont even know to install VPN, or will encounter some other problem which they can simply resolve if try.. but no, then they will complain how company software is bad..etc

  25. يقول VLH :

    Holy God, IPVanish is a nightmare!
    After repeated complete uninstalls and clean reinstalls, it continues to kick itself out of service, and simply will not complete a reinstall at this point on my Mac/El Capitan.
    I’ve received the same support message 4 times asking for screen shots of my manual installation settings. Every time I supply it, I get the same request for it from another support tech, a few days later; albeit it took 3 days to get a response more than once.
    A service which advertises 24/7 support, which doesn’t provide it, is a fraud. A service which advertises support, but blows customers off with a pretense of support, is a fraud. IPVanish is a fraud, period!

  26. يقول ProfZimm :

    This service works great for me and as far as billing issues? First off I protect myself by using throw away cards like a pre loaded card from say WalMart. Seriously why would anyone with any common sense use a personal credit or debit card. Go get a throw away card, load approximately $80-$100 on it as it only costs $3 to load it. Use that card then don’t reload it after the money is spent. Don’t complain about the $3 because if you can afford to throw $70+ per year on a VPN then you can afford it.

    1. يقول Douglas Crawford :

      Hi ProfZimm,

      Using “anonymous” payment methods does have some privacy advantages, but it is always worth remembering that your VPN is always know who you are via your IP address (unless using VPN over Tor).

      1. يقول ProfZimm :

        VPN over Tor is exactly what I use but I merely wanted to point out a simple way to keep charges from stacking up on personal bank accounts or credit cards. I’m still confused as to why people are bashing on a review site for services from a VPN. I’ve been using IP Vanish half way into my second year and haven’t had any issues to date though I realize others obviously have. I’ve also used a few others but for now I prefer my current VPN though that will change as it always does.

  27. يقول UnSatisfied :

    After recent update, having trouble logging in: Program will not logon automatically and manual login gets hung up. Support was a joke, effectively non existent.
    I plan to move on to another service.

  28. يقول Lucas :

    Since the update, service has not worked. After 3 days waiting for support, all they have done is resend update link to me. Very poor and like of real attention, I am looking to cancel contract with them. Look for another provider as IPVANISH ARE NO GOOD.

    1. يقول Mika Branestam :

      Fraud

      1:A Lot of e-mails to IpVanish about problems with their application
      2:They charged me twice for my account last year and refuses to pay back my money -Fraud !
      3: I cancelled my subscription last autumn and now they charged me AGAIN and refuses to pay my money back- Criminals !

      Where can I get their address ?

      1. يقول Andrew Fidrake :

        How did you pay for it? If you used paypal, file a chargeback and you will get money back. They had a gliche in their system where they were double billing but if you contact they will refund you, at least that was my experience. Support got back to me within 24 hours and always fixed whatever problems I was having.

  29. يقول Simon Deau :

    I’m surprised you have IPVanish as a viable option for Netflix. I subscribed to IPVanish in 2016 mainly to access Netflix US content. It worked for a while then got blocked with the usual “you seem to be using an unblocker or proxy.”

    Tech support were aware of the issue and working on it. After 3 months it was still not resolved. I cancelled my subscription and was able to get a full refund. Maybe they finally figured it out…

    But like some mentioned, I also had few invoicing glitches that were all resolved by customer support. So one piece of general advice, watch your bills 🙂

    1. يقول Douglas Crawford :

      Hi Simon,

      We do our best to keep all our articles up to date, but given the ever-shifting nature of the Netflix landscape, this can be hard. We are going to take another look at out 5 Best Netflix VPN Providers, and make any changes as appropriate.

  30. يقول YuQiu :

    I tried to sign up, never received the verification email, emailed them three times about it, never heard back, was charged TWICE for their yearly service, emailed them to cancel within time limit, never heard back, was still charged TWICE, and now I’m having to dispute the claim with my CC company. Awful. Still have never heard anything from them.

    1. يقول Douglas Crawford :

      Hi YuQiu,

      Ouch! IPVanish is a legit company, so your experience is very unfortunate.

      1. يقول Mike Orszag :

        I have used most major VPNs as I travel to China regularly. I had to file a dispute myself (I started with Ipvanish in 2014) and am less than impressed with ipvanish billing and support. I do think this is an important factor in a decision to use or renew a VPN and should be factored into reviews. For my purposes IPvanish was no longer doing what was needed effectively and I had a rough cancellation process. The other comments here about their billing do resonate with me and should be a factor in the reviews.

        1. يقول Douglas Crawford :

          Hi Mike,

          If our reviewers run into billing issues (which often crop up after a review is published), we do update the article to reflect that experience. We can only review what we ourselves experience, but this is why a comments section is so important. It allows readers to share their own first-hand experiences with other readers.

      2. يقول Tin Frog :

        How can you proclaim IPVanish “a legit company” after a ripoff experience like that? You think maybe the commenter is lying? I seriously doubt it — too many people having problems with this VPN.

        You couldn’t PAY ME to venture a dime on it.

        1. يقول Douglas Crawford :

          Hi Tin Frog,

          I do not doubt YuQiu’s experience. In fact, it is precisely in order to share such experiences that these comment sections exist! But I do know that it is unusual. I have persoanlly reviewed IPVanish many times over the years, and have never experienced any billing issues with the service. Our user stats also show that thousands of our readers sign-up to IPVanish all the time, and yet reports of this kind are rare. So what I am saying is that, sure, some users have obviously had a bad experience with the company, but company is not running a scam. It may cock things up occasionally, but it also has many thousands of happy customers.

  31. يقول Johnny Sams :

    Why did you delete or not publish my comments about your sorry service. Classic “fly by night”. FU

    1. يقول Douglas Crawford :

      Hi Johnny,

      We hand moderate all comments due to the amount of spam we receive, and because we like to answer any questions. This is why your comment did not appear immediately. FWIW, IPVanish is not “our service” -we are a simply a review and comparison website. Thank you for being so polite.

  32. يقول Johnny Sams :

    Created an account and one week later was still not able to access that account, this after numerous communications(3or4 times daily) with rude and inconsiderate replies from their support staff. I was given the spin when I needed support. Support staff is inferior and not accountable. I wouldn’t trust this organization to mow my grass. Try another option!

  33. يقول Mike Wurlitzer :

    Would like to check it out, as other services have failed but WebRoot anti-virus keeps blocking any IPVanish web page warning of malicious links or payload

    1. يقول Douglas Crawford :

      Hi Mike,

      WebRoot anti-virus is deferentially making an error here. IPVanish is a well-established and respectable company. I’m sure there must be some way way for you to whitelist the website using WebRoot.

  34. يقول James :

    I have pulled 100Mbps speeds over multiple servers in US no problem. Excellent service

  35. يقول Steve Duke :

    *Take Heed*
    I tried a 3 month discounted ‘trial’ with IPVanish and even after this ‘trial’ period was up they were still taking my money. I sent them numerous email’s explaining the situation. I was told that my account was deleted when in fact they still took my money!!!
    You have been warned.

  36. يقول Dan :

    Was getting good service for around a year. Last 4-5 months has been terrible. Servers supposed to be in UK are in Netherlands or Belgium. Have contacted support and got excuses. Thinking of going elsewhere.

  37. يقول Charlie :

    These clowns actually sent me an email saying that it was “fishy” that my IP address didn’t match my credit card address and could I send them a gov’t issued photo ID. Yeah. Because intelligent people would do that??!??!?!?!? The word irony just doesn’t cover a company that d@mned stupid.

    1. يقول Douglas Crawford :

      Hi Charlie,

      Hmm. I will note that VPN companies are particularly vulnerable to credit card fraud, as there is no physical part of their service that is required for delivery to a real world address. It is also true that if you pay by credit card then IPVanish will know exactly who you are anyway. For greater anonymity, always pay using properly mixed Bitcoins (which IPVanish accepts). Do be aware, however, that your VPN provider will always know your true IP address (so you are never truly anonymous).

  38. يقول Dave Norris :

    Since this review in June / as of August – IPVanish has updated the max 2 concurrent devices to 5 devices … So far only a couple of days / this service rocks!

    Pricing is in line if not better than many – a solid service / give it a try for a month.

    Dave

    1. يقول Douglas Crawford :

      Hi Dave,

      Thanks for the heads-up. That’s great news! I have updated this review, but it may take a while for the info to filter through to all our 5 Best lists.

  39. يقول Mr.Jingles :

    I try IPvanish this year because offer some good extra as scramble, kill switch, and no data logs.

    I try ironsok… and I was very happy super fast multiple vpn 3 at time , good dns spoof .

    IPvanish so so the app on windows is not good and nice as the mac , had issue in speed more than one time and the support says is because is a VPN ( wait a minut but I pay for it premium… btw ) have a real big issue in dns or (location ) Example : used sweden now and it says Amsterdam …. used Singapor it says America …. this is bad for people that need a good location associated by VPN .
    Also many website or app find that I use a VPN !! gumtree.c o m example etc.. this not happen to me with other services…

    In general I am 50% satisfied still have one year will see if the services become better.

  40. يقول intrepix :

    Many reviews are either paid, biased or unknowingly post reviews without ever knowing or experiencing software, server speed or specifics unknown to them simply because they haven’t personally experienced any problems. I have had different problems associated with different VPN’s but you won’t read about them in most of the reviews that i have read. Its still a user be warned and “IF” these VPN service providers were so confident that they are the fastest, the best or provide a great service, “no hassle” money back guarantees would be posted without any of them using cloaked excuses not to. This crap about conditional refunds based on their service techs is a condition I don’t want, been there and most have tiered technical support in which you have a problem, the first to waste you time is their online support.
    Then comes the level 2 support and if all of that fails well, we can all go to level 3, 4 or wherever they direct you. Truth, if I wanted to be a beta tester for their VPN service, I’d apply for the job and get paid for the frustration instead of paying them.
    Hidemyass works but many of its servers are overloaded, speeds are slow to ridiculous especially in the hub ports like Seattle. PureVPN, I wouldn’t bother with as getting connected is a major exercise I could live without. PIA or private internet access is above average when it comes to speed but throughput on their servers could be far better considering some of the locations they have. NordVPN speeds are average and not as high as they should be but they are off the radar when it comes to the US Gov’t trying to get anything out of them so security is about as good as it gets with them.
    There are some VPN’s that are so pricey, I have declined to try or buy so they might be good, they might not be good or suitable for everyone but you won’t read anything about them if there is and it relates back to reviewers and their personal reviews based on whatever personal experience they’ve had. This nonsense about which VPN is best for Android, or Windows or IOS or Linux makes about as much sense as which bottled water is best to drink. Its still user beware and read the refund policies before you buy

    1. يقول Douglas Crawford :

      Hi intrepix,

      It is true that when it comes to claims made by many (but not all) VPN providers, Caveat Emptor. BestVPN exists in order to help readers through this minefeild, and we always review services hands-on. As for “This nonsense about which VPN is best for Android, or Windows or IOS or Linux” – in part these articles do exist because that’s what people search for in Google, but some providers do support say, Linux, but better than others (if they they do at all), and for example, and we add additional information to such articles that readers interested in the subject may find useful (such as how to setup OpenVPN on Android in our 5 Best VPNs for Android article.)

  41. يقول Rob :

    I had the same problem as Bruce i.e. trying to register over a VPN.

    I sent a support ticket and within 20 mins they had sent me my login credentials and off we went!

  42. يقول anders :

    Is this not a US based service? meaning they are forced to keep some logs?

    1. يقول Douglas Crawford :

      Hi anders,

      IPVanish is a US-based service, but the US has no mandatory data retention laws whatsoever. The NSA might tap its servers anyway, or a court could issue an NSL with accompanying gag order but this cannot simply be assumed.

  43. يقول Md Kawser Alam :

    I want to use you 1 years pvn. I have a big set up . I heard from my one friend that your pvn work well than other PVA. If i get good result with your pvn then i need more than 10 pvn at a time and i hope it will gradually increase with me set up. I feel prefer you may contact at my skype: comet.it or you can text me your skype.

    1. يقول Douglas Crawford :

      Hi Md,

      This is review.Please contact IPVanish instead.

  44. يقول John :

    Hi,
    Interesting review, IPVanish does seem to be quite good.
    However I’m a bit worried about speed: I see you only tested speed from a 10/10-ish Mbps connection. My connection is 100/50 Mbps and I wonder if the VPN will put a horribly low limit on that. Actually, it seems that UK and US East servers already limited your speed to some extent. Did you do any tests from a faster connection?

    1. يقول Douglas Crawford :

      Hi John,

      Our reviewer used the connection that he had, so I’m afraid not. IPVanish does, however, offer a 7-day money-back guarantee (which I believe it honors). So the best course might to do a trial run and test the service out for yourself.

  45. يقول Johnny Cool :

    I have been using IPVanish for just over one year. For me, it’s been the best VPN service I’ve used for its easy setup, features, speed, number of servers and price. (I’ve tried various other ones over the years, some more expensive until I came across IPVanish – works a treat!)
    As for support, I only had one minor “issue” and the response was fast, courteous and resolved very quickly.

  46. يقول Mike :

    A bit of advice: If using IPVanish on a Mac, you’re better off using a 3rd-party app like Tunnelblick to manage the OpenVPN connections. In mine at least, the Mac IPVanish app was buggy as hell, and upon uninstalling, it kept the kill-switch active for all internet connections, killing connectivity.
    I was happy to delete and re-configure the different wired and wireless interfaces myself, but I can’t many people are happy to put up with this level of bother.
    The Windows app works well.

  47. يقول Steve :

    WARNING! ipvanish will renew your credit card without notice, whether monthly or yearly and it will impossible to get a refund. DO NOT USE!

  48. يقول Jordan :

    I told You fucking idiots to cancel my subscription.

    1. يقول Douglas Crawford :

      Hi Jordan,

      Do you understand that we are a review website, and that we have nothing to do with this service? If you have a problem with IPVanish then please contact them about it, rather than leaving comments such as this on our review page.

  49. يقول Bruce :

    Painful process. Tried to log onto the site from the UAE. Site is blocked. Then had to use ANOTHER vpn to log onto their site. Tried to make a payment and PayPal doesnt work. So had to use my credit card. Guess what? Payment went through but they blocked my account because my physical location & IP address didnt match (due to my using the VPN). They sent an email asking for authentication with no timelines at all on when they will resolve the issue. Best part is you can’t even give up on the process and seek refund since you have already paid for a service you can’t access! Ipvanish might be a great VPN but if you are access it from a country which has internet restrictions, best you place your best on more reliable VPNs.

    1. يقول Douglas Crawford :

      Hi Bruce,

      Ouch! I have found in the past, however, that IPVanish does honor its 7-day money back guarantee (or at least it did for me).

  50. يقول Dimitri M :

    Let us know what you thought of IPVanish here.

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