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ExpressVPN Review

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ExpressVPN

BestVPN.com Ergebnis 9.7 out of 10
Besucherseite  

In addition to the standard features, ExpressVPN offers some groovy extras that add great value to its already fully-featured package...

VPN-Statistiken

  • Serverstandorte 94
  • Durchschnittsgeschwindigkeit 77.14 Mbit/s
  • Gleichzeitige Verbindungen 3
  • Zuständigkeit British Virgin Islands

Likes

  • Super fast - great for streaming!
  • Very secure 256-bit encryption
  • Unlimited downloading
  • 30-day money-back guarantee
  • 5* 24/7 customer support
  • Special Deal: Save 49% Today

Abneigungen

  • IPv6 WebRTC leaks (fixed by browser extension)
  • A little pricey
  • BVI jurisdiction is not ideal

Eigenschaften

Port-Weiterleitung
Gesamtzahl der Server 2000
Länder 94
Gleichzeitige Verbindungen 3
Bare-Metal-Server oder virtuelle Server A combination
Router-Unterstützung
Router werden unterstützt Asus RT-AC56R, Asus RT-AC56S, Asus RT-AC56U, Asus RT-AC68U, Asus RT-AC87U, Linksys EA6200, Linksys WRT1200AC, Linksys WRT1900AC 13J1, Linksys WRT1900AC 13J2, Linksys WRT1900ACS, Linksys WRT3200ACM, Netgear R6300v2, Netgear Nighthawk R7000
Erlaubt torrenting
Portauswahl

Unterstützte Plattformen

Windows
MacOS
iOS
Android
Linux
Windows Phone

Protokolle angeboten

PPTP
L2TP/IPsec
SSTP
IKEv2
OpenVPN

Privatsphäre

Zuständigkeit British Virgin Islands
Protokolliert den Verkehr
Protokolliert Verbindungen
Protokolliert Zeitstempel
Protokolliert Bandbreite
Protokolliert die IP-Adresse
Protokolliert aggregierte oder anonymisierte Daten
Website-Tracking? N/A

Performance

BestVPN.com Geschwindigkeitstest (max / burst) 178.05
Geschwindigkeitstest (Durchschnitt) 77.14
Datenlimits
Bandbreitenbeschränkungen
IPv4-Leck erkannt?
IPv6-Leck erkannt?
WebRTC-Leck erkannt?

Preis

Sicherheit

Notausschalter
Heimlichkeit
Yes
IPv4-Leckschutz
IPv6-Leckschutz
WebRTC-Leckschutz

Unterstützung

Kostenlose Testphase No
24-Stunden-Support
Live-Chat-Unterstützung
Geld-Zurück-Garantie
Geld zurück Garantie Länge 30

Entsperrt

Netflix
iPlayer

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Features

Port-Weiterleitung Nicht verfügbar
Gesamtzahl der Server 2000
Länder 94
Gleichzeitige Verbindungen 3
Bare-Metal-Server oder virtuelle Server A combination
Router-Unterstützung Verfügbar
Router werden unterstützt Asus RT-AC56R, Asus RT-AC56S, Asus RT-AC56U, Asus RT-AC68U, Asus RT-AC87U, Linksys EA6200, Linksys WRT1200AC, Linksys WRT1900AC 13J1, Linksys WRT1900AC 13J2, Linksys WRT1900ACS, Linksys WRT3200ACM, Netgear R6300v2, Netgear Nighthawk R7000
Erlaubt torrenting Verfügbar
Portauswahl Nicht verfügbar

Allowing up to three simultaneous connections is fairly average these days, but in an increasingly competitive marketspace some providers are starting to become more generous. ExpressVPN pioneered the concept of expert  24/7 customer support within the industry, and continues to lead the way in this regard. Torrenting is permitted on all ExpressVPN's servers without any limits, although hardcore downloaders may miss the ability to port forward through the VPN NAT firewall.

As is common with larger providers who offer a great many server locations, ExpressVPN uses a mix of bare metal and virtual servers. For the vast majority of users, virtual servers are a non-issue, but we would prefer it if ExpressVPN clearly labeled which servers are which. This would allow customers serious about privacy to make an informed decision about which servers to use.

In addition to online support for a wide range of routers, ExpressVPN offers a range of pre-configured ExpressVPN routers via FlashRouters. These use custom firmware developed by ExpressVPN, and feature DNS leak protection and split tunneling for connected devices.

In addition to the above standard features, ExpressVPN offers some groovy non-standard ones that add great value to its already fully-featured package...

Smart DNS

Smart DNS is a technology used for geo-spoofing your location. This very useful for accessing streaming services such as US Netflix and BBC iPlayer, which are geo-blocked. It works by resolving your DNS requests at a specified location, and has the following advantages over using a VPN:

  • It is must faster, as no encryption/decryption is required. This means fewer buffering issues.
  • It can be used with any internet-capable device, including many that cannot run VPN software. For example, smart TVs,  games consoles, and Roku devices.
  • It is less likely to be blocked by services that try to ban VPN users (although this cannot be guaranteed).

On the flip side, Smart DNS does nothing to improve your privacy or security.

All ExpressVPN customers gain full access to both its VPN and Smart DNS services.

ExpressVPN Smart DNS unblocked both US Netflix and BBC iPlayer for us when performing this review.

A .onion Tor Web Address

Sometimes the most difficult thing about defeating censorship with a VPN is actually getting onto a VPN provider’s website so you can sign up for the service and download its software. ExpressVPN has a solution for this!

Just type http://expressobutiolem.onion into the URL bar of the Tor Browser to visit a Tor Hidden Services dark web mirror of the ExpressVPN website. Using a .onion address makes it more or less impossible to censor the website.

Visit ExpressVPN

Does ExpressVPN unblock Netflix?

Netflix Verfügbar
iPlayer Verfügbar

ExpressVPN's Smart DNS feature has many advantages over using a VPN for streaming, and also makes a great backup if its regular VPN IPs are blocked by services. For most people, though, it is much easier to just turn on the regular VPN for this. It is therefore good to know that the VPN will unblock many major streaming platforms. This includes US Netflix and BBC iPlayer.

Get the best Netflix VPN

Get the best iPlayer VPN

Unblocking such services is always a cat-and-mouse game, and readers occasionally report not being able access them using ExpressVPN. In this case, the Smart DNS service makes a great fallback, and ExpressVPN always resolves the issue within a day or two at most. If you experience issues, then the 24/7 live chat support will often be able to recommend a particular server that works.

Visit ExpressVPN

Speed and performance

Please see VPN Speed Testing Done Right for an overview of our scientific speed test system. At the time of writing, ExpressVPN has the fastest average speed test results of any VPN we have tested (40.33 Mbit/s), and the second fastest Max Speed/Burst Result (115.28 Mbit/s).

DNS lookup time is a good measure of how fast users perceive their connection to be. Faster lookup time = faster web page loading. ExpressVPN does not break records, but scores perfectly well in this test.

ExpressVPN's connection times are well above average.

Overall, ExpressVPN scores very well in these tests. It is a fast VPN service with the fastest overall speed test results on the market. Color me impressed.

Leak tests

BestVPN.com Geschwindigkeitstest (max / burst) 178.05
Geschwindigkeitstest (Durchschnitt) 77.14
Datenlimits Nicht verfügbar
Bandbreitenbeschränkungen Nicht verfügbar
IPv4-Leck erkannt? Nicht verfügbar
IPv6-Leck erkannt? Nicht verfügbar
WebRTC-Leck erkannt? Nicht verfügbar

We detected no regular DNS leaks, but our IPv6 address was leaked via WebRTC in both Windows and macOS. If you are lucky enough to use an ISP that offers IPv6 connectivity then you should either disable IPv6 on your system (see the optional section for each OS listed in How to Change your DNS Settings) or disable WebRTC in your browser. Alternatively, the ExpressVPN browser add-ons for Chrome and Firefox also fix the problem.

Please note that Private Use RFC IPs are local IPs only. They cannot be used to identify an individual, and so do not constitute an IP leak.

Expressvpn Leak August 2018

Visit ExpressVPN

Price

ExpressVPN’s packages are listed above. The longer the package, the better the value. ExpressVPN does not offer a free trial*, as such, but it does offer a very generous 30-day money-back guarantee. And unlike with some companies out there, there are no catches to watch out for. Cancel any time within 30 days and you will get your money back. No explanation is required.

*A free trial is available for mobile users – seven days for the iOS app and one day for the Android app – as per standard Apple Store and Google Play Store policies.

It is also worth mentioning that ExpressVPN offers quite a groovy referral program. Convince a friend to sign up and you both get 30 days free.

Supported Payment Platforms

ExpressVPN accepts payment via credit/debit card, PayPal and Bitcoin. It has also partnered with Paymentwall to accept a number of more obscure international payment options.

Ease of Use

Custom VPN apps are available for Windows, macOS, Android, and iOS. A custom Linux app is also available. This is terminal command-line only, but does include DNS leak protection.

The website features a ton of setup guides for a wide range of devices and platforms. In addition to this, pre-configured ExpressVPN routers are available from FlashRouters. These use custom firmware developed by ExpressVPN, and feature DNS leak protection and split tunneling for connected devices.

New additions to the ExpressVPN app lineup are browser add-ons for Chrome and Firefox (Windows and macOS only).

Signing Up

Registering with ExpressVPN is easy enough. Other than payment details, the only information you are asked for is a valid email address. There is nothing to prevent you from using a disposable email address. And because ExpressVPN accepts payment in bitcoins, if care is taken, it is possible to register anonymously. Do please remember, though, that however you register and pay, ExpressVPN will know your real IP address.

Once signed up, you will receive a welcome email which includes a number of useful links for setting up the service.

The ExpressVPN Windows Client

ExpressVPN specializes in making its service easy-to-use and as layman-friendly as possible. One wrinkle is that you need to enter a unique activation code. This is available via your subscriptions page on the ExpressVPN website.

Once installed, all you need do is select a location and hit the big friendly Connect button!

If you wish to delve deeper, however, the ExpressVPN client contains some powerful features. This includes a firewall-based kill switch and DNS leak protection. The basic client does not protect against IPv6 WebRTC leaks, however.

Various VPN protocols are available. I sort of wish that, given how insecure it is, PPTP wasn’t even offered, but at least ExpressVPN clearly warns you about the issue.

So the Windows client is very easy to use, but is packed with powerful features that are actually useful.

Mac OS X/Mac OS client

Recent changes to the Windows client mean that it now matches how the Mac client in looks.

Both clients offer the same functionality. This is great, as Mac users often get the short end of the stick when it comes to features.

The Android App

Available for Android 4.2+, this app can be installed from the Google Play store or downloaded directly as an .apk file. This is great news for anti-Google privacy heads.

The app has the same aesthetic as its desktop siblings, and is similarly easy to use.

This reviewer does not use iOS, but the app looks to be more or less identical to the Android one. And unlike many custom iOS VPN apps, OpenVPN is fully supported.

Browser Extensions

Unlike most such extensions, these are not browser-only proxies. They are instead a front-end to the full desktop software, which must also be installed.

This means that when the VPN is turned on with the browser extension, your entire computer is protected by the VPN. The primary advantages of using the browser extensions over just using the full VPN client are convenienceand that  they provide full WebRTC protection.

Visit ExpressVPN

Customer service

Kostenlose Testphase No
24-Stunden-Support Verfügbar
Live-Chat-Unterstützung Verfügbar
Geld-Zurück-Garantie Verfügbar
Geld zurück Garantie Länge 30

Support

ExpressVPN in large part built its reputation on the level of support it provides to customers. Instant 24/7/365 support is available via live chat or a ticketed email system.

As is to be expected, front-line staff are not all technical whizz-kids. However, even with more difficult questions they always managed to point me to relevant resources or answer my questions knowledgeably after a quick consultation with other staff members.

Privacy and security

Notausschalter Verfügbar
Heimlichkeit Verfügbar
Yes
IPv4-Leckschutz Verfügbar
IPv6-Leckschutz Verfügbar
WebRTC-Leckschutz Verfügbar

Logging Policy

 ExpressVPN keeps no usage logs; however, it does keep some (fairly minimal) connection logs:

For the purpose of improving network resource allocation, we record aggregate data-transfer amounts and choice of server location, neither of which are data points that can identify a specific user as part of an investigation. We may collect the following information: dates (not times) when connected to our service, choice of server location, and the total amount of data transferred per day.

Furthermore,

Our software may send diagnostic data to a third party analytics provider for the purpose of identifying connection errors and possible bugs in our application. The information collected is generic in nature and does not contain personally identifying information.

This last part is important. ExpressVPN only keeps logs in aggregate form. This means that the minimal amount of information collected for troubleshooting purposes is not associated with the IP addresses of individual customers.

Privacy purists may still not be entirely happy about even this level of logging, but it is unlikely to be of concern to most users.

Another potential issue is that ExpressVPN is based in the British Virgin Islands (BVI), which is a British overseas territory. The BVI regulates its own internal affairs and has no mandatory data retention laws.

However, since it lies under the jurisdiction and sovereignty of the UK government, it seems reasonable to assume that the UK could put pressure on the BVI government and businesses. So (and this is something of a guess, as the legal situation is very murky), being based in the BVI is probably safer than being based in a Fourteen Eyes country, but is not ideal.

Protocols and Encryption

PPTP Verfügbar
L2TP/IPsec Verfügbar
SSTP Verfügbar
IKEv2 Verfügbar
OpenVPN Verfügbar

ExpressVPN supports most VPN protocols, including OpenVPN (TCP and UDP), SSTP, L2TP/IPsec, and PPTP.  For OpenVPN (our recomemded protocol) it uses the following encryption settings:

Data channel: An AES-256-CBC cipher with HMAC SHA-256 data authentication.

Control channel: An AES-256-GCM cipher with RSA-384 handshake encryption and HMAC SHA-256 data authentication. Perfect Forward secrecy is provided by a DH-2048 Diffie-Hellman key exchange.

This is a very strong OpenVPN setup. If the above is gobbledygook to you, we explain everything is as layperson-friendly terms as possible in VPN Encryption: The Complete Guide.

Or just take a look at this interesting graphic on the ExpressVPN review over at Comparitech.com which explains exactly how long it would take to break their encryption.

Security features

Both the Windows and macOS and clients feature IPv4 and IPv6 leak protection, although as we have seen, IPv6 users should take additional steps to prevent IPv6 WebRTC leaks. Such installing ExpessVPN's browser add-ons. DNS requests are handled by ExpressVPN's self-hosted servers for maximum privacy. The desktop clients also include a firewall-based kill switch to ensure your IP address is not exposed in the case of a VPN drop-out.

ExpressVPN offers "stealth-servers" located in Hong Kong. These are specially designed to defeat censorship in mainland China, but should be useful wherever VPNs are blocked. ExpressVPN is understandably cagey about how these servers actually work., but from the reports we receive they work well.

Just remember that nothing can be 100% guaranteed when a powerful government is actively working to counter technologies such as this.

Visit ExpressVPN

Final thoughts

ExpressVPN offers a fully featured and highly polished service that oozes professionalism. Its superb customer service, easy-to-use software, and generous 30-day money-back guarantee have always been big pulvls.

I am glad to say that ExpressVPN’s technical security now matches the professionalism it shows in making the service as user-friendly as possible. Encryption is truly excellent, which makes ExpressVPN’s great speed performance all the more remarkable.

The minimal aggregated connection logs kept by ExpressVPN may concern privacy purists, but they really do present very little threat to your privacy.

Throw in an excellent, Smart DNS service, anti-censorship stealth servers, and a very generous referral program, and I think it fair to say that ExpressVPN is a market-leading VPN service that is at the very top of its game.

Visit ExpressVPN

178 Comments

  1. Dave Jones
    auf October 11, 2018
    Antworten

    Love your new site guys - looks real sexy.

  2. Paul Drummond
    auf September 3, 2018
    Antworten

    Used to be the best VPN available, but no longer. Makes false claims that it is compatible with kindle Fire & ps4 - this is no longer the case. For what they charge I would expect their techs to do more than direct me to out of date links. Indeed I had to explain to them that their app was no longer available on the Kindle Amazon store!

    1. Douglas Crawford Antwortet zum Paul Drummond
      auf September 4, 2018
      Antworten

      Hi Paul, Er... do you mean this one?

  3. James
    auf August 16, 2018
    Antworten

    Hi, I just found this and was wondering if you can look into it. If it's true it would explain how Express is constantly the best VPN in China. https://www.reddit.com/r/VPNTorrents/comments/93sdoq/expressvpn_really_based_in_hong_kong_vpnscamcom/ http://vpnscam.com/expressvpn-really-based-in-hong-kong/

    1. Douglas Crawford Antwortet zum James
      auf August 22, 2018
      Antworten

      Hi James, If true, then it is rather ironic that Hong Kong is better for privacy than the BVI! We'll see what we can dig up.

  4. Meeko
    auf July 31, 2018
    Antworten

    Having no kill switch in their mobile apps is pretty much my only criticism of ExpressVPN. Over the last year or so I've used 5 VPNs (PureVPN, VPNarea, hide.me, CyberGhost and finally ExpressVPN). Apart from PureVPN (which I have a lifetime subscription to, but will never use again - refer to this site's comments about PureVPN for more info on that!) I've tested out the others for a month each. At last, ExpressVPN is the first one I've had zero issues with - it just works! No annoying crashes on Windows shutdown, no network failures on resumption from Hibernation, no slow DNS resolution... these were a few of the various issues I faced with the others. A Kill Switch (aka Seamless Tunneling) is an absolute essential if you ever use public wifi, especially if it's unsecured wifi (no password required). So I can't understand why, after all these years, ExpressVPN still doesn't have one in its mobile apps. If you're using Android 7 you can setup a kill switch natively anyway. But I use Android 5 and 6 on my devices, which is why having one in the app is so important to me. But all is not lost, because you can use a 3rd party app instead called OpenVPN for Android, which does incorporate the feature, and what's more, it's supported by ExpressVPN, in fact there are instructions on the website for setting it up (although they are not particularly clear, I have to say). My one and only other niggle is that after signing for a month to test the waters, and having then decided to pay for a full year, the BestVPN 15-month deal was not available to me, as it's only for new customers. I believe that a business's first priority should always be to support its existing customers, so this was a minor disappointment; and easily circumvented simply by signing up again as a new customer with a different email address :-)

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