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ZoogVPN Review

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ZoogVPN

BestVPN.com Ergebnis 7.5 out of 10
Besucherseite  

ZoogVPN is a  provider based on the Isle of Man, a crown dependency that retains independence but is governed by the UK.  ZoogVPN was originally known as  “ZoogTV” -  a service mainly aimed at unblocking content via Smart DNS. Nowadays Zoog has expanded its service into a full-blown VPN service. It provides a choice of protocols including OpenVPN and has a watertight zero-logs policy. Speeds are also reasonably fast - meaning that this VPN is good for streaming.

Visit ZoogVPN »

VPN-Statistiken

  • Serverstandorte N/A
  • Durchschnittsgeschwindigkeit N/A Mbit/s
  • Gleichzeitige Verbindungen 5
  • Zuständigkeit Greece

Likes

  • Free version available
  • Based in Isle of Man
  • OpenVPN encryption
  • P2P supported
  • No logs

Abneigungen

  • No kill switch
  • Not ideal for streaming

Eigenschaften

Port-Weiterleitung
Gleichzeitige Verbindungen 5
Bare-Metal-Server oder virtuelle Server A combination
Router-Unterstützung
Router werden unterstützt Vilfo router pre-installed with ZoogVPN DD-WRT Tomato
Erlaubt torrenting
Portauswahl

Unterstützte Plattformen

Windows
MacOS
iOS
Android
Linux
Windows Phone

Protokolle angeboten

PPTP
L2TP/IPsec
SSTP
IKEv2
OpenVPN

Privatsphäre

Zuständigkeit Greece
Protokolliert den Verkehr
Protokolliert Verbindungen
Protokolliert Zeitstempel
Protokolliert Bandbreite
Protokolliert die IP-Adresse
Protokolliert aggregierte oder anonymisierte Daten
Website-Tracking? Google Analytics

Performance

Datenlimits
Bandbreitenbeschränkungen
IPv4-Leck erkannt?
WebRTC-Leck erkannt?

Preis

Sicherheit

Notausschalter
Heimlichkeit
Yes
IPv4-Leckschutz
WebRTC-Leckschutz

Unterstützung

Kostenlose Testphase Yes - free forever
24-Stunden-Support
Live-Chat-Unterstützung
Geld-Zurück-Garantie
Geld zurück Garantie Länge 7

Entsperrt

Netflix

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Features

  • 27+ servers in 18 countries
  • P2P support
  • No logs
  • Unlimited bandwidth and usage
  • 5 simultaneous devices
  • User-friendly apps
  • 7-day money-back guarantee
  • OpenVPN UDP 1194/TCP 443, IKEv2, PPTP and L2TP/IPsec protocols
  • 24/7 customer support
  • Free plan (3 servers, 2 GB download limit, with 128-bit encryption)

As you can see from the list above, Zoog VPN is adequately featured with most of the important settings you are likely to need. However, it is worth noting that its lack of a killswitch does mean that you will leak data to your ISP if the VPN connection drops out. This makes it slightly risky for people performing torrenting via P2P.

Price

ZoogVPN offers two different plans – a free plan and a paid plan. The paid plan is fully-featured, whereas the free plan lacks a number for features and has weak encryption.

The paid ZoogVPNplan offers three different payment options: 2 years, 1 year and monthly. The two-year option offers a hefty discount, but all three options are affordable. One month will set you back $6.99. A one-year subscription works out at $2.99 per month, while the six-month plan will cost you $4.99.

Yes, the one-year plan is exactly the same pricy ($35.99) as the six-month plan - so don't even look at the six-month plan!

ZoogVPN offers the following payment methods: Visa, MasterCard, PayPal, Bitcoin, and Paymentwall.  ZoogVPN also offers a 7-day money-back guarantee. So if you’re unsatisfied with the paid plan for any reason you can change your mind.

Privacy and Security

ZoogVPN is based in the Isle of Man which although a crown-dependency is not a part of the United Kingdom. Surveillance is not thought to be a problem, and overall it is an Okay place for a VPN provider to be located. Though of course, the UK connection should be eyed with great suspicion.

The good news is that ZoogVPN keeps zero logs - no usage logs or connection logs - meaning that this VPN will be able to ensure your data privacy. Even if the UK government does approach it with a warrant it would have nothing to hand over!

ZoogVPN offers excellent OpenVPN encryption with the paid plan via an AES 256-bit cipher (for both control and data channels) and HMAC SHA1 (data channel)/HMAC SHA256 (control channel) for authentication. Zoog also uses an RSA-2048 handshake and DHE-2048 PFS or Perfect Forward Secrecy. This makes it a very good service in terms of privacy.

However, it is worth noting that on the free plan OpenVPN is protected with a weaker 128-bit cipher, which while not nearly as strong - is still pretty good for free. Having said that, it is possible that other parts of the free encryption (auth, handshake, PFS) are also weaker; so we would generally advise against using the free version for privacy.

Unfortunately, Zoog does not provide a killswitch with any of its apps.

Final thoughts

ZoogVPN might not be a top-tier, no faults VPN – but they do have potential. Sadly, I found Zoog to fail miserably at unblocking popular streams like BBC iPlayer. Its links to the UK aren't ideal either.

Zoog VPN could easily improve the VPN’s overall quality by adding things like a kill switch or servers dedicated to unblocking TV streaming services and other websites. That being said, Zoog does offer P2P support, military-grade OpenVPN encryption, and excellent customer service.

If you want to experiment before committing, you can use the free version of ZoogVPN to do so. If you purchase a subscription and you’re left unsatisfied, you can use the 7-day money-back guarantee for a full refund. Not bad considering the price.

Visit ZoogVPN »

8 Comments

  1. F.G.
    auf April 17, 2017
    Antworten

    I have been a customer of ZoogVPN for over a year. The first year was awesome. I could watch Hulu and Netflix without any issues on any of my devices. However, my subscription for my second year has been one headache after another with this service. It became difficult to log in and would timeout without on it's own. I brought this to the attention of the support team, but no one responded to my query, then it came worse by April when streaming services began to block me due to their detection of a VPN. Once again I contacted ZoogVPN twice about this and I received no response email and it's been at least two weeks that I have gone without streaming content from Hulu and Netflix. I've gotten to the point that I am going to cancel my subscription and request a refund (HAHA...Good luck to me in getting my $$$). I've been burned by a couple of the big time VPN's now that make big promises, but fall short on longevity, and once you make a complaint about an issue, and ask for support, no one gets back to you when they are supposed to respond within 24 hours. I've been on the hunt for reviews about Zoog VPN and it's almost like searching for a needle in a haystack. The people who do post anything about ZoogVPN dates back to 2016, and some of them were obscure about this service.

    1. Douglas Crawford Antwortet zum F.G.
      auf April 18, 2017
      Antworten

      Hi F.G., I'm afraid that there are simply too many VPN services out there for us to re-review them all too regularly! Over this last year US Netflix and Hulu have ramped up effots to block VPN users. These blocks are based on blocking IP ranges known to belong to VPN services, and ZoogTV has clearly come under the spotlight. This is, in itslef, not any fault of ZoogTV. There are ways for VPN providers to get around these blocks (refreshing IP pools or implementing fancy DNS routing), however, so it seems ZoogTV is failing its customers.

    2. Paul Antwortet zum F.G.
      auf July 10, 2017
      Antworten

      Hello FG, I'm with ZoogVPN for over a year now and there was a brief period when there were issues with US N*tflix, but all has been working for me now for a while. They have dedicated VPN servers for streaming US content. They claim this is for a long run, but it remains to be seen, but since May 2017 had not issues with it. PS: This review is dated and requires an update.

  2. J Jones
    auf February 23, 2017
    Antworten

    I am a customer of Zoog for some 6 months now. Having paid in advance for 6 months, it stopped working after 3 months. Difficult to log on, and then dropping connections every few minutes, from all major servers, including the 'free' ones. It says above there is no transparency on Zoog's privacy policy - that's because they have none. All your data is probably sold on. Terrible quality of service and I will not be renewing.

    1. George Antwortet zum J Jones
      auf March 14, 2017
      Antworten

      It sounds very strange that the service would work fine for you for 3 months and suddenly stops thereafter. It sounds like a local issue more than anything else... Did you by any chance update your Windows or the device you were using? I've been with them for a few years and they have been good and constantly improving their service with new servers, new features and new apps. They have updated their privacy policy a couple of times I guess to address some of the concerns raised. Here is the latest extract regarding the actual data they collect: "Personal Information: Because of the nature of our service, we must collect your email address for account management purpose. Your email address will never be given away or sold. Your email will be used only to deliver Zoog VPN services, communicate with you about your subscription, support and generally maintain your account with us. We strictly do not share, sell, trade, or rent your personal information to third parties. Session Records: We have adopted 'Zero Logs' policy. This means we do not keep any logs of your online activity so you can browse with 100% privacy and confidence. VPN Servers: We strictly do not collect or keep any information on user activity, the websites or apps the user uses, user IP addresses, or user log-in/log-out sessions. We smply collect informaion on raw bandwidth usage of our servers (data upload/download) to provide statistical information to our users and also to help us optimize our VPN service for quality assurance for our users."

  3. Jeff
    auf June 13, 2016
    Antworten

    Good speeds for watching BBC iPlayer and ITV from abroad especially for Euro 2016.

  4. Matthew
    auf June 10, 2016
    Antworten

    Good, fast and affordable VPN with access to US Netflix and Hulu.

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