ZoogVPN Review

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ZoogVPN

BestVPN.com Ergebnis 7.5 out of 10

ZoogVPN is a  provider based on the Isle of Man, a crown dependency that retains independence but is governed by the UK.  ZoogVPN was originally known as  “ZoogTV” -  a service mainly aimed at unblocking content via Smart DNS. Nowadays Zoog has expanded its service into a full-blown VPN service. It provides a choice of protocols including OpenVPN and has a watertight zero-logs policy. Speeds are also reasonably fast - meaning that this VPN is good for streaming.

Visit ZoogVPN »

VPN-Statistiken

  • Serverstandorte N/A
  • Durchschnittsgeschwindigkeit N/A Mbit/s
  • Gleichzeitige Verbindungen 5
  • Zuständigkeit Greece

Likes

  • Free version available
  • Based in Isle of Man
  • OpenVPN encryption
  • P2P supported
  • No logs

Abneigungen

  • No kill switch
  • Not ideal for streaming

Eigenschaften

Port-Weiterleitung
Gleichzeitige Verbindungen 5
Bare-Metal-Server oder virtuelle Server A combination
Router-Unterstützung
Erlaubt torrenting
Portauswahl

Unterstützte Plattformen

Windows
MacOS
iOS
Android
Linux

Protokolle angeboten

PPTP
L2TP/IPsec
SSTP
IKEv2
OpenVPN

Privatsphäre

Zuständigkeit Greece
Protokolliert den Verkehr
Protokolliert Verbindungen
Protokolliert Zeitstempel
Protokolliert Bandbreite
Protokolliert die IP-Adresse
Protokolliert aggregierte oder anonymisierte Daten

Performance

IPv4-Leck erkannt?
WebRTC-Leck erkannt?

Preis

Sicherheit

Notausschalter
Heimlichkeit
Yes

Unterstützung

Kostenlose Testphase Yes - free forever
24-Stunden-Support
Live-Chat-Unterstützung
Geld-Zurück-Garantie

Entsperrt

Netflix

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Features

  • 27+ servers in 18 countries
  • P2P support
  • No logs
  • Unlimited bandwidth and usage
  • 5 simultaneous devices
  • User-friendly apps
  • 7-day money-back guarantee
  • OpenVPN UDP 1194/TCP 443, IKEv2, PPTP and L2TP/IPsec protocols
  • 24/7 customer support
  • Free plan (3 servers, 2 GB download limit, with 128-bit encryption)

As you can see from the list above, Zoog VPN is adequately featured with most of the important settings you are likely to need. However, it is worth noting that its lack of a killswitch does mean that you will leak data to your ISP if the VPN connection drops out. This makes it slightly risky for people performing torrenting via P2P.

Price

ZoogVPN offers two different plans – a free plan and a paid plan. The paid plan is fully-featured, whereas the free plan lacks a number of features and has weak encryption.

The paid ZoogVPNplan offers three different payment options: 2 years, 1 year and monthly. The two-year option offers a hefty discount, but all three options are affordable. One month will set you back $6.99. A one-year subscription works out at $2.99 per month, while the six-month plan will cost you $4.99.

Yes, the one-year plan is exactly the same price ($35.99) as the six-month plan - so don't even look at the six-month plan!

ZoogVPN offers the following payment methods: Visa, MasterCard, PayPal, Bitcoin, and Paymentwall.  ZoogVPN also offers a 7-day money-back guarantee. So if you’re unsatisfied with the paid plan for any reason you can change your mind.

Privacy and Security

ZoogVPN is based in the Isle of Man which although a crown-dependency is not a part of the United Kingdom. Surveillance is not thought to be a problem, and overall it is an Okay place for a VPN provider to be located. Though of course, the UK connection should be eyed with great suspicion.

The good news is that ZoogVPN keeps zero logs - no usage logs or connection logs - meaning that this VPN will be able to ensure your data privacy. Even if the UK government does approach it with a warrant it would have nothing to hand over!

ZoogVPN offers excellent OpenVPN encryption with the paid plan via an AES 256-bit cipher (for both control and data channels) and HMAC SHA1 (data channel)/HMAC SHA256 (control channel) for authentication. Zoog also uses an RSA-2048 handshake and DHE-2048 PFS or Perfect Forward Secrecy. This makes it a very good service in terms of privacy.

However, it is worth noting that on the free plan OpenVPN is protected with a weaker 128-bit cipher, which while not nearly as strong - is still pretty good for free. Having said that, it is possible that other parts of the free encryption (auth, handshake, PFS) are also weaker; so we would generally advise against using the free version for privacy.

Unfortunately, Zoog does not provide a killswitch with any of its apps.

Final thoughts

ZoogVPN might not be a top-tier, no faults VPN – but they do have potential. Sadly, I found Zoog to fail miserably at unblocking popular streams like BBC iPlayer. Its links to the UK aren't ideal either.

Zoog VPN could easily improve the VPN’s overall quality by adding things like a kill switch or servers dedicated to unblocking TV streaming services and other websites. That being said, Zoog does offer P2P support, military-grade OpenVPN encryption, and excellent customer service.

If you want to experiment before committing, you can use the free version of ZoogVPN to do so. If you purchase a subscription and you’re left unsatisfied, you can use the 7-day money-back guarantee for a full refund. Not bad considering the price.

Visit ZoogVPN »

10 Comments

  1. Peter
    auf November 20, 2018
    Antworten

    I bought the lifetime subscription in November 2017 and now it stop letting me log into the windows app. Reset password a dozen times and email support but get no response and they have the cheek to send me a request review email. I'm not a heavy user, don't stream movies (except World Cup 2018), just using it to check my website ranking across various locations. So I suppose the so call lifetime sub is a huge pile of BS. Or shall I call it a scam?

    1. ZoogVPN Customer Service Antwortet zum Peter
      auf November 20, 2018
      Antworten

      Hello Peter, We're sorry to hear that you are experiencing login issues with ZoogVPN Windows app. May we ask you to either come to live chat on zoogvpn.com website or send us an email on support@zoogvpn.com. Support will be happy to resolve your issue, which does not sound like a difficult one. Regards, ZoogVPN Customer Service

  2. Mark
    auf October 19, 2018
    Antworten

    They have a Kill Switch! Although it is currently on on macOS which also has VPN on demand option and offers IKev2 and OpenVPN protocols :-). Great prices all around and fast speeds on macOS to most of their servers using IKev2 protocol to stream US Netflix. Highly recommend it for streaming+++

  3. JC
    auf October 17, 2018
    Antworten

    Works great with US Netflix, ITV Hub and BBC iPlayer for a fraction of the price of other providers. Although they could do with a few more servers, but I'm told most of their servers are dedicated for fast download speeds. And they also offer Free Plan! Although these streaming services work only on premium plans.

  4. F.G.
    auf April 17, 2017
    Antworten

    I have been a customer of ZoogVPN for over a year. The first year was awesome. I could watch Hulu and Netflix without any issues on any of my devices. However, my subscription for my second year has been one headache after another with this service. It became difficult to log in and would timeout without on it's own. I brought this to the attention of the support team, but no one responded to my query, then it came worse by April when streaming services began to block me due to their detection of a VPN. Once again I contacted ZoogVPN twice about this and I received no response email and it's been at least two weeks that I have gone without streaming content from Hulu and Netflix. I've gotten to the point that I am going to cancel my subscription and request a refund (HAHA...Good luck to me in getting my $$$). I've been burned by a couple of the big time VPN's now that make big promises, but fall short on longevity, and once you make a complaint about an issue, and ask for support, no one gets back to you when they are supposed to respond within 24 hours. I've been on the hunt for reviews about Zoog VPN and it's almost like searching for a needle in a haystack. The people who do post anything about ZoogVPN dates back to 2016, and some of them were obscure about this service.

    1. Douglas Crawford Antwortet zum F.G.
      auf April 18, 2017
      Antworten

      Hi F.G., I'm afraid that there are simply too many VPN services out there for us to re-review them all too regularly! Over this last year US Netflix and Hulu have ramped up effots to block VPN users. These blocks are based on blocking IP ranges known to belong to VPN services, and ZoogTV has clearly come under the spotlight. This is, in itslef, not any fault of ZoogTV. There are ways for VPN providers to get around these blocks (refreshing IP pools or implementing fancy DNS routing), however, so it seems ZoogTV is failing its customers.

    2. Paul Antwortet zum F.G.
      auf July 10, 2017
      Antworten

      Hello FG, I'm with ZoogVPN for over a year now and there was a brief period when there were issues with US N*tflix, but all has been working for me now for a while. They have dedicated VPN servers for streaming US content. They claim this is for a long run, but it remains to be seen, but since May 2017 had not issues with it. PS: This review is dated and requires an update.

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