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PrivateVPN Revisión

nuestro resumen

PrivateVPN es una VPN ubicada en Suecia que tiene mucho que ofrecer. La seguridad es fuerte y los suscriptores tienen muchas opciones de cifrado diferentes. Además, la empresa ofrece una sobresaliente política de nada de registros. El software es excelente y está disponible para todas las plataformas populares. El único inconveniente es la falta de protección integrada contra el filtrado de DNS. Por último, tiene servidores en una buena cantidad de ubicaciones y las velocidades de conexión fueron bastante rápidas (y sin duda lo suficientemente buenas como para hacer streaming).

4.65/5.0

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9.3
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PrivateVPN es un servicio de VPN ubicado en Suecia. Es un servicio seguro con un cliente personalizado que se puede utilizar en hasta seis dispositivos simultáneamente. Se trata de un servicio de VPN sin registros que cuenta con servidores en 29 países de todo el mundo. A pesar de que dispone de menos ubicaciones que otros proveedores de VPN, los servidores VPN están muy bien ubicados y ofrecen a los suscriptores muchas oportunidades para superar las restricciones geográficas.

El sitio web es informativo y no hace afirmaciones atrevidas respecto a ser «la VPN más rápida del mundo». Este es un cambio novedoso frente a la gran mayoría de VPN del mercado que a menudo dejan entrever niveles de privacidad y velocidades de conexión inexistentes. El cliente VPN personalizado de PrivateVPN está disponible para todas las plataformas populares. El servicio también presume de estar disponible el 98,8 % del tiempo, garantía de devolución del dinero durante siete días y atención al cliente las 24 horas del día, los 7 días de la semana. Con tanto que ofrecer, PrivateVPN parece muy prometedor. ¡Entremos en detalle!

PROS:
  • Garantía de devolución del dinero durante siete días
  • Servidores en 29 países
  • Cifrado fuerte OpenVPN
  • No guarda ningún tipo de registro
  • Atención al cliente las 24 horas del día, los 7 días de la semana
CONS:
  • El canal de datos también podría estar cifrado con 256 AES (pero esto es un problema menor y me dijeron que lo iban a cambiar pronto).
  • No integra ninguna protección contra filtrado de DNS y hay que configurar manualmente los DNS en los dispositivos.

Visita PrivateVPN »

Precios y planes

PrivateVPN no marea dividiendo su servicio VPN en varios planes, lo que es de agradecer. Sin embargo, la VPN ofrece un precio algo más barato para las personas que decidan comprometerse por periodos más largos de tiempo: recompensa la lealtad del cliente con un descuento. Los precios comienzan en un precio no descabellado de 8,95 $ para una suscripción de un mes, que desciende hasta los 7,31 $ si los usuarios se suscriben un periodo de tres meses. El paquete con mejor relación calidad-precio es el de un año de duración. Se cobran 71,40 $ anualmente (solo 5,95 $ al mes).

PrivateVPN pricing plans

El hecho de que PrivateVPN ofrezca una generosa garantía de devolución del dinero durante siete días es un gran aliciente. Esto supera a otras muchas VPN del mercado. Aunque los suscriptores tienen que desembolsar inicialmente la cuota de suscripción, la garantía sin objeciones implica que se puede probar el servicio sin riesgo. También es un secreto poco conocido que si te pones en contacto directamente con el proveedor es posible obtener un código de regalo para probar el servicio durante 24 horas de forma gratuita. ¡No lo cuentes!

Características

PrivateVPN tiene servidores en 29 países. Entre esos lugares están cinco ciudades de los Estados Unidos (incluyendo la Costa Oeste y la Costa Este), el Reino Unido, lugares en toda Europa (incluyendo Holanda y Suiza). Además: Brasil, Australia, Canadá, Corea del Sur, Japón, Singapur y Rusia. Los únicos lugares en los que realmente no se adentran son África, Oriente Medio y China. Por esa razón, si estas ubicaciones son de particular interés para ti, te sugiero que busques otra alternativa.

PrivateVPN Features

Los suscriptores pueden conectar hasta seis dispositivos a la vez con PrivateVPN. Esto es verdaderamente excepcional y muy pocas VPN del mercado la superan. Gracias a esto PrivateVPN puede considerarse una VPN muy útil para las familias numerosas que necesiten VPN en diversos teléfonos, tabletas y portátiles, tanto en casa como fuera y cuando necesiten usar WiFi público.

Son compatibles muchos protocolos VPN, como OpenVPN, que es el protocolo de VPN más seguro del mercado y nuestro protocolo recomendado desde BestVPN.com. Los protocolos disponibles incluyen OpenVPN (UDP y TCP), L2TP, PPTP, IPSec, IKEv2, HTTP Proxy y SOCKS5. Esta es una cantidad impresionante de opciones, las cuales pueden cambiarse desde el cliente.

privateVPN encryption diagram

Características de seguridad

El software PrivateVPN está bien diseñado y tiene un interruptor de detención para cortar Internet si se pierde la conexión a la VPN. Esta es una característica útil que permite a los suscriptores asegurarse de que no se filtra su tráfico web a su proveedor de Internet. Además, los usuarios pueden especificar qué software se incluirá en la función del interruptor de detención. Sin embargo, ten en cuenta que, aunque un interruptor de detención por aplicación es útil, no es tan seguro como los interruptores de detención basados en cortafuegos que evitan que pase cualquier tráfico de Internet por fuera de la VPN.

Además, el enrutamiento de puertos también es compatible con PrivateVPN. Tendrás que comprobar tu lista de servidores o hablar con ellos directamente para averiguar qué servidor o servidores tienen las características necesarias para configurar un dispositivo en particular.

Servidores HQN

Los servidores de red de alta calidad están disponibles en la red de PrivateVPN. PrivateVPN dice que tiene como objetivo «adquirir capacidad de Internet directamente del proveedor de tránsito IP». Estos servidores de nivel 1 permiten que PrivateVPN no tenga intermediarios en su red, lo que se supone que permite ofrecer mejores velocidades de conexión. Ve a la sección de velocidades de conexión del análisis para ver los resultados de la prueba de velocidad.

Control remoto

Dispone de instalación remota para los más tecnófobos. Una vez implementada, permitirá que un técnico de atención al cliente de PrivateVPN controle momentáneamente la máquina de un suscriptor para ayudarle a configurar la VPN. Esto no debería ser necesario, ya que la VPN es muy fácil de configurar. Sin embargo, la característica es un excelente añadido que se puede ser considerado un factor diferencial que lo distinga de sus competidores. La característica también está disponible para el mantenimiento general y se usa el software TeamViewer de control remoto. PrivateVPN también proporciona una guía en el área de recursos para configurar el control remoto.

Privacidad

PrivateVPN está ubicada en Suecia. Este país tiene leyes de retención de datos, lo que dista de ser lo ideal, así que profundicemos un poco más. En 2008 el parlamento sueco aprobó una ley muy controvertida que permite al gobierno sueco vigilar todo el tráfico de Internet sin una orden judicial.

La ley fue puesta en marcha con la excusa de la seguridad nacional (para vigilar las comunicaciones terroristas). Afortunadamente, en 2009 se actualizó la ley FRA para incluir la supervisión política. En 2010 se alegaron «dificultades técnicas» para el aparente fracaso de la implementación de la ley. No está claro si la agencia de inteligencia a la que se le encargó monitorizar el tráfico de Internet está haciendo su trabajo de una manera no supervisada.

Además, en 2009 Suecia aprobó una ley contra la piratería llamada IPRED. IPRED permite a los titulares de los derechos de autor hacer que los ISP suecos revelen la información personal de los usuarios sospechosos de compartir archivos con derechos de autor (con una orden). Esto provocó un fuerte aumento de los suscriptores de VPN en Suecia (muchos de los cuales se suscribieron a PrivateVPN).

Luego, en marzo de 2012, Suecia aprobó una ley obligatoria de retención de datos que obliga a los proveedores de Internet a almacenar todos los datos durante seis meses. Esto incluye las horas de inicio de sesión, los registros del correo electrónico y los sitios web visitados. En 2014 el Tribunal Europeo de Justicia decidió que la ley de retención de datos era ilegal, ya que no respetaba los derechos humanos. Luego, en diciembre de 2016, el Tribunal de Justicia de la UE decidió una vez más que la vigilancia global era ilegal. Las resoluciones significan que, en caso de ser impugnadas, las leyes de retención de datos en Suecia podrían ser anuladas.

Ningún tipo de registros

Todo esto significa que Suecia no es el lugar ideal para la sede de una empresa de VPN. De hecho, en estas circunstancias, si PrivateVPN mantuviera cualquier tipo de registro (aunque solo sean los registros de conexión) probablemente la desaconsejaría. La buena noticia es que no lo hace.  PrivateVPN no guarda ningún registro en absoluto. Por eso, si le piden que colaboren con una investigación (usando una orden) PrivateVPN no puede proporcionar nada en absoluto sobre sus suscriptores a las autoridades.

Le pregunté directamente a PrivateVPN sobre cómo evitan las leyes locales de almacenamiento de datos e IPRED y me dijo que IPRED se aplica solo a los proveedores de Internet y que no están obligados a guardar ningún registro. La empresa también fue lo suficientemente sincera como para admitir que han estado bajo presión. Su representante me dijo «recibimos quejas», pero como no tienen «información sobre los clientes» no pueden colaborar con ninguna investigación.

Además, PrivateVPN me informó de que tienen un historial de privacidad del 100 % para sus clientes. Le hice la siguiente pregunta: «¿Alguna vez alguien se metió en problemas por piratería, o cualquier otro motivo, mientras usaba su servicio?» Y me dio una respuesta decisiva: «No, nunca».

Teniendo esto en cuenta, parece que los suscriptores están realmente seguros si usan PrivateVPN. Su política de sin registros es irrenunciable y su política de privacidad, que incluye no compartir nunca datos con terceros, es digna de elogio. Por todo eso, PrivateVPN destaca en la privacidad: aunque la cuestión de si Suecia es la mejor ubicación para una VPN sigue estando sobre la mesa.

Seguridad

Cifrado de OpenVPN

Control cipher
AES-256
Data cipher
Blowfish-128
Handshake
RSA-2048
Data auth
HMAC SHA-1
Forward Secrecy
DHE-2048

Logs & Legal
Connection
None
Traffic
None
Country
Ok

Desde el punto de vista técnico, el cifrado usado por PrivateVPN para conexiones OpenVPN no es demasiado ortodoxo. La razón es que se implementa de forma diferente para TAP y TUN. Te recomendamos que uses TAP (ya que te permitirá reproducir en streaming, etc.) El cifrado de OpenVPN en TAP es el siguiente: Cifrado AES-256 (canal de control) y cifrado Blowfish-128 (canal de datos). En ambos canales se utiliza un handshake RSA-2048 y una autorización de datos HMAC SHA1. Las claves DHE de 2048 bits proporcionan un secreto hacia adelante perfecto.

A primera vista, Blowfish-128 podría considerarse débil. Sin embargo, en realidad, como el canal de control está cifrado con AES-256, para hackear el tráfico primero hay que hackear el canal de control AES-256 y luego hackear el bf-128. Como resultado, este puede considerarse un cifrado fuerte.

Además, hay disponible una serie de protocolos de cifrado de forma nativa en el cliente PrivateVPN. PPTP es uno de ellos, pero como ya no es lo suficientemente fuerte para proteger la privacidad de los usuarios, recomendamos encarecidamente no usarlo. En su lugar, te animamos a seleccionar alguno de los otros (preferiblemente OpenVPN). Los protocolos disponibles son OpenVPN (UDP y TCP), L2TP, PPTP, IPSec, IKEv2, HTTP Proxy y SOCKS5.

Aunque no tienen protección integrada en sus clientes contra filtrado de DNS, PrivateVPN gestiona las solicitudes de DNS a través de sus propios servidores. Para configurar esto, los usuarios necesitan configurar sus DNS manualmente. Es muy fácil de hacer y el equipo de PrivateVPN tiene guías y un gran equipo de atención al cliente disponible para ayudarte en el proceso.

El sitio web

El sitio web de PrivateVPN es muy limpio. Tiene un esquema de color púrpura agradable a la vista y cuanto más lo usé más me impresionó. Además, el sitio no presume demasiado de forma innecesaria y ofrece mucha información de forma clara. También es sincero sobre el cifrado: revela detalles sobre su implementación en su lista de características. Con algunas VPN, obtener esta información puede ser como toparse contra un muro. Este no sucede con PrivateVPN. La información está siempre a un clic de distancia, lo que hace que la empresa parezca digna de confianza. Es un sitio web del que muchos proveedores de VPN podrían aprender.

privatevpn website 1

La sección de asistencia del sitio web está repleta de guías para configurar todo lo que un usuario puede necesitar. Los diferentes protocolos y versiones del sistema operativo tienen excelentes guías de configuración explicadas claramente. Tendrás toda la información, ya se trate de SSTP o de OpenVPN en Android, Windows, iOS o Linux.

Además, PrivateVPN tiene guías para configurar routers como DD-WRT, Tomato y muchos otros. En general me quedé muy impresionado con las guías de configuración y con la sección de preguntas frecuentes. Este es sin duda un recurso muy valioso para sus suscriptores.

PrivateVPN homepage

PrivateVPN también tiene un blog que avisa a los usuarios de cualquier actualización del servicio (como nuevos servidores). El blog está dividido en tres áreas por separado: cliente VPN, servicio de VPN y sitio web. Todas las secciones tienen muchos blogs útiles y bien escritos. Esta es una valiosa forma de comunicarse con sus suscriptores y le recomiendo encarecidamente a los suscriptores que la revisen a menudo para conseguir información valiosa.

Por último, el sitio web está disponible en inglés, neerlandés, alemán y sueco.

Asistencia

PrivateVPN tiene asistencia las 24 horas del día, los 7 días de la semana, a través del correo electrónico y una función de chat en vivo en su sitio web. He probado la función de chat en vivo durante el fin de semana y no estaba disponible. Sin embargo, me permitió enviar un mensaje que fue contestado sin tardar demasiado. Por eso creo que aunque la función de chat no está disponible todo el tiempo, sí tienen personal de asistencia trabajando todo el día.

Para estar absolutamente seguro, probé el chat en vivo de nuevo el lunes por la mañana (durante el horario de trabajo europeo) y sí funcionaba. El representante era amable e hizo todo lo posible para responder a todas mis preguntas. En conclusión, creo que el chat en vivo probablemente solo está disponible durante las horas diurnas de Europa. Por eso, si resides en otro lugar, tendrás que comunicarse mediante correo electrónico (aunque no supone ningún problema porque responden rápidamente).

El proceso

Registro

Registrarse es tan fácil como con cualquier otra VPN que haya usado. Los suscriptores pueden pagar con una tarjeta de crédito, PayPal o Stripe. Además, también se puede optar por pagar con Bitcoins para tener mayor anonimato y niveles de privacidad si así se desea. Se necesitan muy pocos datos (una cuenta de correo electrónico) y PrivateVPN no guarda ningún registro que vincule el pago a la dirección IP de los usuarios.

El cliente de PrivateVPN para Windows

PrivateVPN intenta hacerlo todo lo más sencillo posible para sus suscriptores. El software VPN es bonito y fácil de usar en las versiones que probé (clientes de Windows y Android). Además, PrivateVPN está repleto de opciones de protocolos de cifrado y excelentes características de privacidad para mantener la seguridad de sus suscriptores.

El cliente de Windows es sencillo y no tiene demasiadas características. Sin embargo, sí que ofrece a los usuarios la posibilidad de cambiar muchas opciones del protocolo. La protección contra filtrado de DNS no es una característica específica del software, lo que significa que debes configurar la dirección DNS manualmente. Hacerlo es fácil y nada intimidante. Sin embargo, si es necesario, siempre puedes recurrir a la función de control remoto y hacer que uno de los agentes de PrivateVPN lo configure por ti.

El cliente de PrivateVPN tiene un interruptor de detención llamado «Connection Guard» (que evita que el tráfico de Internet entre o salga del PC a menos que estés conectado a una VPN). Además, el interruptor de detención te permite seleccionar un software en específico, lo que es un buen añadido.

connection guard killswitch

En general el cliente fue excelente y tan bueno como cualquier otro que haya utilizado en cuestiones de facilidad de uso y funcionalidad. Incluso tiene una función de conexión automática que reconectará el VPN en secuencia con el interruptor de detención si la conexión.

Otras plataformas

No tengo un Mac, así que no pude probar este software personalmente. Sin embargo, investigué un poco y parece que es un cliente similar a los proporcionados por otras empresas de VPN. La empresa ofrece guías de configuración para sus clientes de Mac e iOS y en base a mi experiencia con los clientes de Windows y Mac he de creer que están igual de bien diseñados. No tengo ninguna razón para sospechar lo contrario según mis investigaciones.

PrivateVPN ofrece aplicaciones completas con interfaz para Windows, Mac OS / OSX, Android y iOS. También ofrece guías de configuración para poder usarlo en Linux con el software OpenVPN de terceros (instalación desde la línea de comandos en la consola). También necesitarás tener instalado curl para que funcione.

Hay guías detalladas disponibles para todas las plataformas e incluso tienen guías para configurarlo en una variedad de routers. Esta es una gran ventaja, ya que ayuda a las personas menos familiarizadas con la tecnología a hacer que la VPN funcione en cualquier dispositivo. Además, como los suscriptores están autorizados a instalar la VPN hasta en seis dispositivos, estas guías serán muy útiles.

La aplicación para Android

La aplicación de Android se puede utilizar en Android 4.0.3 y superior. Está disponible en Google Play Store y también puede descargarse como archivo .apk.

PrivateVPN Android play store

La aplicación es una nueva incorporación (enero de 2017) a la familia PrivateVPN (antes los usuarios tenían que usar software OpenVPN de terceros). Al igual que la aplicación de escritorio, la aplicación Android está diseñada de forma intuitiva y funciona bien. Tengo buenas noticias, no detecté filtrado de DNS al usar el software.

Rendimiento (pruebas de velocidad, DNS, WebRTC e IPv6)

Las pruebas se realizaron utilizando una conexión de fibra de 50 Mbps / 3 Mbps del Reino Unido. Todas las pruebas para este análisis de PrivateVPN se realizaron usando el protocolo OpenVPN (UDP) en su cliente para Windows.

Las gráficas muestran las velocidades más altas, más bajas y medias de cada servidor, además de la ubicación. Para ver más información no dudes en consultar la explicación de la prueba de velocidad completa. Como se puede ver en las gráficas, los resultados fueron bastante impresionantes con solo pequeñas caídas en las velocidades de conexión en comparación con mis promedios sin una VPN. Lamentablemente, mi conexión a Internet era una media de 10 Mbps más lenta de lo anunciado por mi proveedor de Internet. Sin embargo, la mayoría de la gente de mi zona sufre el mismo problema.

privatevpn download speedsprivatevpn upload tests

PrivateVPN también superó todas las pruebas de filtrado de DNS y WebRTC, lo que supone una gran noticia para sus suscriptores. Como no tiene protección integrada contra filtrado de DNS, PrivateVPN recomienda actualizar manualmente la configuración local de DNS. Dicho esto, he probado sin actualizarlas manualmente y siguió sin detectar filtrado de DNS. Sin embargo, como no hay protección integrada por aplicación, recomendamos que los suscriptores comprueben con frecuencia si hay fugas en ipleak.net

Al utilizar PrivateVPN también pude reproducir en streaming contenido tanto de BBC iPlayer como de Netflix de Estados Unidos. Por eso PrivateVPN consigue una estrella dorada en streaming por mi parte

Resumen del análisis de PrivateVPN

Me gustó

  • Servicio de atención al cliente útil
  • Garantía de reembolso de siete días
  • Cifrado fuerte (con secreto hacia adelante perfecto)
  • HTTPS Proxy y SOCKS5
  • Excelentes aplicaciones para móviles
  • Servidores en 29 países
  • Seis conexiones simultáneas
  • Conexiones rápidas
  • Funciona con iPlayer y Netflix de Estados Unidos (cuando lo probé)
  • Interruptor de detención y características de conexión automática
  • Sitio web disponible en inglés, alemán, holandés y sueco

No estaba tan seguro acerca de

  • No incorpora ninguna protección contra el filtrado de DNS (pero no se detectó filtrado de DNS)

Odié

  • Nada

Conclusión sobre PrivateVPN

PrivateVPN es una VPN que existe desde hace varios años. En ese tiempo se ha convertido en un servicio de primera categoría. Los suscriptores obtienen acceso a una red de servidores de nivel 1 ubicados en excelentes ubicaciones por todo el mundo. Las velocidades fueron buenas en los servidores, con solo ligeras disminuciones entre la velocidad promedio de conexión más lenta sin una VPN y la velocidad media más alta usando una VPN.

La privacidad usando la VPN es excelente y la política de nada de registros habla por sí misma. El cifrado también es fuerte y la posibilidad del cliente de cambiar entre UDP y TCP es fantástica. La disponibilidad de HTTP Proxy, SOCKS5 y de enrutado de puertos, también es una gran ventaja. Por último, las características de reconexión y el interruptor de detención son un excelente añadido. El único inconveniente es la falta de protección integrada contra el filtrado de DNS (lo que implica que la configuración de DNS debe hacerse manualmente para tener la mayor seguridad).

Gracias a los servidores ubicados en excelentes ubicaciones de todo el mundo, mi impresión general sobre PrivateVPN es que es un servicio de VPN decente que vale lo que cuesta (sobre todo si te suscribes durante un año). Gracias a su garantía de devolución de dinero durante siete días, cualquiera puede probarlo sin riesgo y asegurarse de que le funciona bien.

Visita PrivateVPN »

Ray Walsh

I am a freelance journalist and blogger from England. I am highly interested in politics and in particular the subject of IR. I am an advocate for freedom of speech, equality, and personal privacy. On a more personal level I like to stay active, love snowboarding, swimming and cycling, enjoy seafood, and love to listen to trap music.

118 respuestas a “Análisis de PrivateVPN 2017

  1. I just wanna to say , private vpn has a great customer service, the IT rep who helped me , was really patient and very professional, Thank you very much!!!!

  2. Hello,
    Service was excellent ,all questions were answered clearly . I first spoke with Marnish who was very helpful and Kevin who suggested remote assistance and solved the problem .
    I am quite happy with the support team

  3. Fantastic service. I got the first answer very quickly & from there the communication kept flowing. When not, it was only cause I was not online. But as soon as I would write again the same person was there & would pick the thread up again with no delay & with no need to refresh him about my topic. Asking questions & trying to find I out what was wrong until the problem was solved. & he was very nice & patient.

  4. It was very simple to set up. Every question was answered. And kevin was there to help me with every question I asked within minutes.
    I like the simplicity of the setup, the easy way it connects and within 10 minutes I had 2 devices all working with private vpn.
    I strongly recommend privatevpn.

    1. Yes, we do. Current working VPN locations that work with Netflix:
      USA – Buffalo
      USA – New York City 1
      USA – Los Angeles
      Canada – Toronto
      UK – London 1
      UK – London 2
      France – Paris
      Japan – Tokyo
      Denmark – Copenhagen
      Finland – Helsinki
      Germany – Frankfurt 1
      Norway – Oslo
      Sweden – Kista
      Sweden – Stockholm
      Switzerland – Zürich
      Netherlands – Amsterdam 1
      Italy – Milan
      Spain – Madrid
      Australia – Sydney
      Brazil – Sao Paulo
      Colombia – Bogotá
      Argentina – Buenos Aires
      South Korea – Seoul

  5. I had a problem with my slow PC and getting connection to my internet when my Private VPN connected. I contacted customer service and a nice gentleman named Kevin actually signed onto my PC. reloaded the ap for me and fixed the issue promptly. i am a happy customer for this reason and that I can use my membership on all of my devices at no additional charge. I totally recommend Private VPN for your piece of mind and security.

    Na lang zoeken en en uitproberen ben ik bij uiteindelijk bij deze aanbieder Private VPN terecht gekomen, service en en snelheid en betrouwbaarheid is een van de sterke kanten van deze aanbieder. Ik kan deze aanbieder dan ook alleen maar een dikke tien geven voor hun producten, en zal dit dan ook in mijn kennissenkring dele.

    1. Hi Peter,

      Goggle Translate gives this as:

      After a long search and try, I ended up with this provider Private VPN, service and speed and reliability is one of the strengths of this provider. I can only give this provider a good ten for their products, and will also share this in my circle of acquaintances.

  6. They use a cloud and have no real spots to connect you with. This comapny operates out of Sweden and you can not get your money back even if they say you have a money back guarantee. The support center cusses you out for contavting them. The owner of the compamy curses you for trying to contact him and then laughs at you because you want your money back due to them using a cloud service. This is not a real VPN it is a fake and will steal from you.

    1. Hi kent,

      As you can see from this review, PrivateVPN is not “fake.” I agree, however, that there appears to be no physical address available for the company. I agree, however, that it does not appear to have a physical address that it can be contacted at.

    Private VPN is my choice for the last three years.
    Easy and reliable! Very good ratio quality-price.
    Excellent customer service: fast and personalized…

  7. Found a problem with Private vpn & iOS 11. Emailed Private vpn, got a nice response within one minute..! Replied and in a short time the problem was resolved.

  8. Well priced and quick response for assistance. I have also found them to be one the quicker VPN’s out there. I have a work paid Big Name VPN that is wonky and slow. I wish I could use these guys for my work also.

  9. I don’t usually write reviews but based on the quality of the product and the expert responses to my queries I can safely say privateVPN is one of the best out there.

    Having tried different VPNs and constantly cancelling with them, frustration was setting in. I then tried PrivateVPN and it was obvious from the start of the interaction that they were a cut above the rest. I am able to securely and privately use the internet and multimedia streaming is excellent.

    My recommendation to anyone, don’t follow the suoerficial hype that others come – prove it for yourself.

  10. Download and install was easy. Any questions that I had were responded to quickly and efficiently. And responses were from the same person, which is a pleasant surprise. The software works well, and the VPN performance is good too. The kill switch functionality was important to me as my internet connection does play up from time to time.

  11. Why didn’t you mention PrivateVPN unblocks Netflix in Multiple countries
     Canada – Toronto
     UK – London 1
      USA
     France –
     Denmark
     Finland
     Germany
     Norway
     Sweden
     Sweden
     Switzerland
     Netherlands

  12. PrivateVPN will work for us in other countries but not where we live. However, Kevin at the on-line Support Desk was really helpful and got us connected via OpenVPN. Great Customer Service.

    The service is impeccable in itself, with myriads of supported operating systems, both with their own custom client and with free and open source clients. What really stands out however is the level of support they offer. Not only do they help you solve the problem and answer the questions you have, but they do it at all hours of any day – day or night, Sundays and weekdays, even holidays – you name it. I’ve never waited more than a couple of hours to get help, even when I’ve contacted them way past bedtime.

  13. Great service and helpfull support. If you are looking for fast reliable connections and a large variety of countries available, this is the provider you are looking for.
    And if any problem occur the support is fast and kind!

  14. Excellent VPN – Super rapport qualité prix !

    Fonctionne sur Windows 7, Android 5 et Iphone 6. Pour la tablette Galaxy Tab 3 il a fallu désactiver l’Ipv6 de ma box pour que l’application soit opérationnelle.

    Merci au service client de m’avoir aidé sur ce point !

  15. I have been with Privat VPN service for three years. I appreciated your help to solve the issue I had with my PC. Very good and reliable service . Thank you!

    I tested many VPN clients and this one is the best so far. And the customer service is very responsive, fast to reply and efficient. Kudos.

  16. what a really nice company with special thanks to martin who was there 24/7 to help me with any difficulties ,very happy with the product.unfortunatley i have a problem with my internet and true to there word i recieved a full refund,thanks again

    I have used Private VPN for many years, and have always been satisfied. Speed is great, usability simple. Great flexibility in allowing to connect to the country you want. Good options for auto-connect/disconnect. The service has been excellent and uptime superb.

  17. cannot connect at first via China due to my mobile settings. but with the great support and help by Kevin – customer service online. Take times to try and try . And he is so kind to help me fix it finally. It is my first time to use vpn. And I am appreciated and excited to use it . Thanks anyway. Also, the speed is awesome.

    After a long search, I finally chose PrivateVPN on desktop, tablet and Android smartphone in different european countries since 4 years.
    Excellent QoS, service is rarely inaccessible. PC instal quite simple, Android instal straightforward. Thumbs up !

    Always worked with high speed and IOS apps can be used at the same time as running on PC.

    Active user for more than 2years and have always recommended them to clients and friends.

    Reliable and fast service.

    Stable connection and get around 8 Mb/s. Good price! Had one disconnect, not sure what happened. There is a feature to automatically close applications upon disconnect but I havent’t tried it. Only tested the PC client. Overall, much bang for the buck here!

    I am a long time user and the product is excellent. In all those years it has proven to be a very reliable product and the the case that you have a question or problem their support is superb: very fast and always very useful answers / remarks. I highly recommend this product. For Netflix users, PrivateVPN works very well. I watch Netflix in several European countries and so far without any problems.

  18. I’ve use PrivateVPN for over 3 years and it has done what it sets out to do. Simple to use and good value for money. I would recommend it highly. The applications to access the service exist for lots of platforms and I use them on my phone and computer. The throughput is excellent. The customer service is also very good. There is usually someone to chat to live through the website.

    Excellent service. Reasonable Pricing.

    The only negative thing are a few disconnects here and there. Nothing grave though.

    Easy to recommend!

  19. Très bon service VPN, avec le support d’OpenVPN. Permet de contourner facilement les pare-feu grâce à l’utilisation de ports standard tels que le 53 (dns) et le 443 (ssl). Il est possible de se connecter plusieurs fois en même temps. Compatible pour un usage routeur.
    Vitesse de connexion au top ! Je recommande !

  20. It’s a very reliable service and the price is right. The GUI client makes it easy to use and I like the feature that can automatically close applications when a connection is lost. For the rare glitches, support is prompt and helpful.

  21. PrivateVPN is simply the best!
    – always online
    – many servers all around the word
    – truly solid connection
    – extremely stable
    – and, of course, the most important for me: very reliable.
    I really like this service and quality of the support team.
    I also like the application: it’s fast, light and easy to use.
    I highly recommend PrivateVPN!

    I’ve been a customer with PrivateVPN for the few years and their customer support has been solid. The customer support team is knowledgeable and they have resolve all my previous problems.

    The GUI client works well and provides DNS Leak Protection, IPv6 Leak Protection, Kill Guard Switch, TCP/UDP with TUN/TAP connections. PrivateVPN does not log connections and the operates under Swedish jurisdiction. I highly recommend PrivateVPN if you want true anonymity.

  22. I have been using privatvpn for over 3 yeras now, its the best and most reliable service out there i assume, i have tried alot of different once, but this one has deffenetly the best up-time and quality in both the serice and in custumer support. They reply very quick.

    I’ve been a customer for a few years now and I have not been disappointed with PrivateVPN. The company works under the Swedish Jurisdiction and keeps no logs. I’ve used their customer support a few times and they have solved all of my past problems.

    The GUI client is simple and easy to use. It provides DNS Leak Protection, IPv6 Leak Protection, UDP/TCP and TAP/TUN VPN connections. I have tested the client on the Windows environment my packets tunneled safely into the VPN.

    How is the price for this VPN compared to other VPN services? PrivateVPN is fair and has solid price for what they offer. I can tell you, if you go cheap with a USA VPN or Hong Kong VPN provider, expect your anonymity to be lost. PrivateVPN hasn’t let me down yet.

    PrivateVPN is by far the best VPN I have ever used. I’ve been with them for over 3 years and have never had a single issue. I’ve tried other providers to which I quickly left as they are no match. The Pricing, Customer Service, and Speeds are unmatched. Very easy to install and run across every device and platform. You will be hard pressed to fined a better VPN.

    Been a on/off customer for the past 2 years and found this VPN one of the most reliable that I have tried. It fits my security and geofencing needs.
    As any other VPN I tried it has from time to time issues though I have always been impressed by their customer support which is very fast.
    Can recommend.

    A decent priced service with a good level of service, locations and speed. With the service focusing strongly on privacy too, I would have no hesitation in recommending the service to others.

  23. Been using these guys for a couple years and highly rate them. Costs a little more than others but well worth it for the speed, reliability, multi protocol support and device support. Most importantly they have the best privacy policy around if you care about that sort of thing..

    PrivateVPN is an excellent and reliable VPN service. I’ve been using their service for almost 5 years now and I cannot think of anything about which I can complain. Their service is quick to set-up, easy to use and has the option to connect in multiple ways to a multitude of servers around the world. As of yet, my connection speed through their servers is such that I don’t really notice: in other words, using their VPN service doesn’t impose any major speed reduction. In total, I cannot really recommend it more.

    Enklare VPN service kan du inte hitta, och fungerar gör den också.

    I bought a year of PrivateVPN and I couldn’t be happier. Very reliable and stable service and my download speed is just a little bit reduced compared to without the VPN connection. I recommend this to everyone who wants to be anonymous on the internet.

  24. I have been using PrivateVPN for years and am a huge fan of it – especially now that they’ve developed the apps which make it a lot easier to connect. I really appreciate their approach to privacy and the fact that they offer lots of different connection points around the globe. I recommend it to friends all the time.

  25. Thank you for the review 🙂

    When I found out about VPNs I had no idea what was involved in downloading one and setting it up, or even which was the best service to use. PrivateVPN proved to be the cheapest and most straightforward one to use at the time and offered a free trial so I jumped on it. It’s proved reliable and easy to use on several different computers with different Windows OSs, with a stable connection, and its reasonably priced.

    I’ve been using it now for over 2 years and see no reason to change.

    I have been using privatevpn for more than 2 years. And at the beginning it was a bit puzzling how it would work well for me. But I would not lose it anymore. It just works better than the other I’ve tried for it. Privatevpn works best of that. Is really recommended for people who want to keep it easy and have that. and there are no log files;

  26. Love PrivateVPN. The clients for both Mac and Windows are really nice, and make it easy to switch tunnels geographically. The speed is also great. Almost always saturates my 50mb connection. Highly recommend.

  27. I’ve been using this service for many years and I’m very satisfied. I’ve tried multiple other services, but this has the most locations and stable connection of those that I have tried. It also works across all the platforms I need. Also a bonus with the referrals that gives you free months.

    I have been using PrivateVPN for a few months, and it was my first use of VPN services. I am very pleased with speed, quality and overall user experience. I managed to set it up on my android box, my PC, mobile phone and tablet. Support is quick to answer questions that i posted.i would strongly recommend it for everybody concerned with privacy. I will probably extend my subsccription after one year.

  28. I am a client of the PrivateVPN for almost 3 year and I am happy with it. Before selecting their service I read a lot of different reviews and my experience did prove it all (no logs, based in Sweden, friendly and fast client support, etc). Highly recommended for the secure web-surfing.

    I have been using PrivateVPN continuously for several years now and am very happy with the service. I was originally looking for a VPN to route my traffic through Finland and found a couple of well-known VPN services to be unreliably slow at busy times. PrivateVPN has never been slow and has functioned completely flawlessly. Would recommend to anyone.

  29. i have it close to year now.. using it every day i love it, works very nice and it will never disconnect, and they have amazing customer service

    I have been with PRIVATEVPN for 5 years. The speed is fast. Their software allows you to configure to kill any applications if VPN is disconnected. They hsve multiple servers worldwide. Dynamic IP and no logging for anonymity.

  30. I tried a bunch of VPN’s before giving PrivateVPN a go and I was totally satisfied! Netflix works, torrenting is a breeze and an added bonus is you get a bunch of simultanious connection to use where others only provide 1 or 2. Highly recommended from a happy customer!

  31. Just great, using it for a couple of weeks now and all works fine. Way faster than other solutions I’ve used, can handle even slight gaming without major ping drops 🙂

  32. PrivateVPN provide an excellent, fast and encrypted VPN service. They give you a bunch of different connection types to choose from, have servers in loads of different countries and have an uptime of nearly 100%. In addition, their customer support is quick and friendly. I highly recommend their VPN service.

    Private VPN is great. It allows me to do my surfing anonymously. There are apps and interfaces to work with every phone and OS. There are also locations everywhere in the world to connect to!

    I have used PrivateVPN for a few years now and I can only recommend it from what I have experienced so far. The connections are stable and the support team answers very promptly to any questions I might have. Getting Netflix to work abroad is a huge plus if you ask me.

  33. Absolutely love it! Fast, stable connections, many servers and locations to choose from and no logs(!). Add the great customer support to that equation and this is all you ever need in a VPN-service.

    Used the service for 3years now and it have work perfectly! Easy to set up, fast and reliable servers to a good price. What more can I asked for!?
    Had few issues with the android app and setting it up on Linux mint, but with manual configuration as a work around I got it working in few minutes.
    Last two years I have lived in 3 different countries and travel a lot in my job, life without private vpn is hard to imagine…

    Stable, cheap and fast VPN, with fast support if needed.
    Easy setup as well, and lots of VPN connections to choose from.

  34. I love the service and had so much use for it!
    Just that the service that i can use connections both with ports open and closed makes the choosing easier of the provider.

    PrivateVPN is awesome! I’m using it for many years now.
    I’m using it to watch Netflix when i’m abroad and to watch international content when i’m at home.
    There are never any problems with the servers.
    On top of that, the customer support is highly responsive!

  35. I must admit, the reviewers above are right: A good speed, a helpful and easy to use software (especially the automatic starting/stopping of programs), a fast and competent customer service, you Name it!
    No wonder I´m with PrivatVPN for years and will not leave…

  36. Privatevpn is a great service, it works flawlessly every time. Was very easy to set up and great for tormenting and still get great speed. Have not needed to use customer service as yet as had no problems. The price is cheap also

    Hola,

    Un servio VPN correcto, instaldo en un pais que protege sus derechos a una vida privada.
    Servidores en todo el mundo (para ver la tele) y posibilidad de usar Linux y ruters sin problema.
    ¿Que más pedir ?

  37. Great service, i use PrivateVPN on many supports (iphone, mac, dd-wrt) and it’s sooo easy to use. Thanks from an Italian who can watch from outside his country 😉

    Been a customer for several years now. Have not experience any down time. Good variety of server locations!

    I’ve used PrivateVPN for over 3 years now and have no plans to leave, they are ultra reliable, great speeds and very fast customer service.

    I have been with PrivateVPN for a number of years now and can honestly say it’s a great service backed up by fast and efficient customer services too. Providing a number of global servers for multiple users across different platforms is ideal for me and especially good when connecting to cloud wifi networks or when I work abroad and need to access local content in my home country.

    Would highly recommend!

  38. Works with Netflix, with is the most important thing for me. I had to change the vpn server only once, because it was recognized by Netflix. The provided PrivateVPN app works well, it’s just click and connect. L2PT and IKE2 works without any issue too. Speed could be better, but it was good enough for HD streaming. So far, so good, PrivateVPN is worth a try.

  39. I’ve been a user for a couple of months. Fantastic service and great speeds allround! I get full speed on my 250 Mbit connection. Very rarely fails connection, and when those rare instances occur the “Connection Guard” system automatically shuts down processes to my liking (Torrent shuts down automatically etc.). I have tried other VPN services, and this is the first one that I haven’t had any problems with. Highly recommended!

  40. Privatevpn is one of the best VPN I have tested. First of all the service support is excellent. It is very fast and the people who help you are involved in your problem. I use Privatevpn on a Mac, PC, NAS and it works properly. The servers do not cause too much slowness. This is a VPN nolog. It is a guarantee of security. Of course, respecting the law of his country. I recommend Privatevpn also for the reliability of the connections. On a NAS it is very appreciable.

    Very much worth it! It’s easy to set up on most devices – from Android and IOS to Windows and even a very old Mac OSX – and it works like a charm. Great way to be “at home” when you’re traveling and “abroad” when you’re in your own country.
    Not to mention the privacy issue!!
    Highly recommended ;o)

  41. Useful when you are travelling abroad and you still want to watch some program from your homeland.

    If you have a high speed connection (fiber), you will still have enough bandwith to stream in good quality.

    Main problem:
    Depending on the server, you cannot always use the same protocol (openVPN, L2TP etc ). So you need to test.

    The best VPN service I have used!. Secure, fast and reliable. I’ve now been a user for a number of years. I love the number of server locations. Perfect for Netflix, Hulu & BBC iPlayer. Highly recommended.

    I have been looking for a temporary solution and find this service. Low and flexible pricing, good quality of service, easy setup guide on official site, great support with fast and competent responses.

  42. For a long time I searched for a quality VPN service. After comparing several, I chose PrivateVPN. It’s been three years and I have not had any complaints. Speed and customer service are always there and it works perfectly under macOS. I highly recommend it.

    • Not Rated
    • Not Rated
    • Not Rated

    I had to get the right equipment to make it work. However, the team were good and helpful. I would recommend them.

  43. one of the best providers of this service
    the performance is incredible because they pick only the top providers for the servers
    the software is so very lightweight and easy to install
    probably the best feature on this provider is the dynamic IP feature which helps very much on streaming

    Amazing, great customer service and communication, straight forward no problems!

  44. I have used for few years already PrivateVPN. I needed multiple IPs across EU whether to stream TV channels from various countries or use p2p in “peace/anonymously”. It functions very well with each of my machines, laptop, desktop, macbook and recently on my android phone. I had to contact the support few times, each time they replied rapidly and issues were solved. I recommended it to my friends and would still if I had to.

    Absolutely outstanding VPN service. The service provided by PrivateVPN is very reliable and they offer a lot of nodes in different countries to connect to. They also provide different VPN protocols that works in any operating system. In addition, they don’t keep any navigation logs, so they provide secure and safe browsing. I’d strongly recommend them to anyone.

  45. I tested a lot of VPN provider but no one has a similar perfect support as PrivateVPN. After contacting their support team I always got the answer which solved my problems

  46. Been using PrivateVPN now for a few years, mainly over a 4G connection. Nothing to complain about! Easy to use client, fast speeds and fast response time from the support the few times I have needed it. Would totally recommend others to try it out!

  47. EASY and Cheap!! Anybody who is looking for a VPN should certainly check these guys out! I tried serveral other services and landed here, and I am happy! Great choices of locations, speed seems to not be effected, and I am a gamer, so thats important to me.

  48. I have been a user of PrivateVPN for few years now. Yes, I tried some other VPN before but decided to stay with PrivateVPN for some reasons.
    First of all – it is fast for the most of the time. Of course there are some speed drops from time to time but it is nothing to worry about.
    Second – connection guard switching off all defined programs when sudden disconnections happen.
    Third – a lot of servers and connection protocols to choose which might be useful sometimes.
    But what is the most important for me it is quick, kind, helpful and professional support doing everything to help if any issues arise.
    So if you need secure, fast, reliable VPN with great customer support – go for PrivateVPN, you won’t be disappointed.

  49. PrivateVPN is the best VPN subscibtion I have used. Easy to use and a great choice of servers to choise from around the globe. Great connections and good support when needed!

  50. Great VPN service, secure and reliable. I’ve been a user for a number of years. Love the number of server locations. Perfect for Netflix and BBC player.

  51. I am not a heavy VPN user, but PrivateVPN has worked every time, on all of my devices. Custom software for easy setup, good support guides, and my only experience with their support (change of email address) was relatively quickly sorted out.

    Perhaps a bit on the pricier side but well worth it.

    I have been using the PrivateVPN program for several years, in many countries and on many computers, and I have very seldom had any problems. In these rare cases, the problems have been resolved instantly with the 24/4 support team.
    This is a stable program which I can highly recommend.

    PrivateVPN is my favorite VPN out of all the ones I’ve tried over the years. It has servers all around the world which are fast and extremely stable (not a single disconnection for multiple days at a time). If you’re looking for a VPN service for torrenting this is the best one you can get. It also has a connection guard you can enable so that it automatically terminates/shuts down your torrent client if the connection happens to disconnect (which is extremely rare). The software is also really quick to load and quick to establish a connection. Highly recommended.

  52. I have been using PrivateVPN for a while know and I would definitely recommend to everyone. It’s the fastest and most reliable provider I have ever experienced. The server is always running. The great choices of IP services is great and in my opionion these facts make it a very wise choise to go with PrivateVPN. The app on phone is also working very good 🙂

  53. I have been using PrivateVPN for about 5 years and have seen them improve steadily, with more connection options and a better user interface experience along the way. The support, when I have needed it, has been quick and excellent. I wouldn’t hesitate to recommend PrivateVPN for individual users who do not want to learn exotic configurations and just want to get connected. I have used them successfully on Android, iOS, and multiple windows versions. Highly recommended.

    I’ve been using PrivateVPN for over five years now and it’s still fast and solid service.

    They have a nice list of servers to choose from and rarely disconnects my connection. I’ve also tried several other VPN services but never found them as fast as PrivateVPN so I have always returned to their services.

    Client is also easy to use with useful settings (connection guard and IPv6 leak being one of them). I have also tried the client on Android phone which seems to work well also.

    They have also several payment options to choose from including Paypal and Bitcoins.

    All in all I can recommend PrivateVPN if you need fast and steady connection for your VPN needs.

  54. Been using for around 6months Never an issue and never any slow downs. Couple rare times couldn’t connect but auto fixes itself. Odd time service needed to restart but never a big issue. Gold ? Customer service also quite quick

  55. Easy install on Linux but no GUI so no features (open/close program on connect/disconnect). Decently reliable (any connection problems have been on my end). Support calls have been helpful. Price is competitive so I would definitely recommend this service and I’m happy to continue using the service for the foreseeable future.

  56. I’m happy with this Private VPN service. It’s fast and easy to use.
    I have a 500 mbps up/down glassfiber connection and it doesn’t seem to slow down after connecting. So I’m very happy.

  57. I have been with Privat for a few years, I enjoy the anonymity and I really enjoy that big G is not spying on my team and I while we work on busting their algorithm. very good service and reliable. Thanks Privat

  58. I have to say I am very impressed with the performance of this VPN service provider.
    The biggest advantage this provider has is obviously the dynamic public IP service.
    This software is lightweight is loading fast and is very fast in connecting.

  59. These guys are top notch. Kevin went out of his way to help me get a newer version of DD-WRT setup on my router so the service would work. I had been looking for a Netflix work around for a long time. This is it!

    Amazing customer service, great speed, and it just works. I’ve tried many different VPN providers, but none were ever as easy and straight forward as PrivateVPN. I would definitely recommend this to anyone seeking a decent VPN service with die hard reliability.

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