NordVPN

ExpressVPN Revue

notre résumé

ExpressVPN a toujours su fournir une fantastique expérience VPN. Axé sur le client, il offre un service client disponible 24h/24 et 7 jours sur 7, des applications faciles à utiliser et une garantie « satisfait ou remboursé » de 30 jours. Les améliorations récentes apportées au service placent ExpressVPN en tant que leader sur le marché des VPN.

ExpressVPN est un fournisseur de VPN de premier plan, leader du marché. Dans le passé, j’ai émis quelques réserves sur certains aspects techniques mineurs du service d’ExpressVPN. Mais, dans cette nouvelle évaluation d’ExpressVPN, il se trouve que je suis très impressionné.

ExpressVPN est un service très professionnel, dévoué à l’entière satisfaction de sa clientèle. Un service client disponible 24h/24, une garantie de remboursement de 30 jours et un logiciel conçu pour être aussi simple à utiliser que possible démontrent amplement que la clientèle réside au cœur de sa philosophie.

Les récentes évolutions n’ont fait qu’améliorer un service qui était déjà très performant (et populaire). Le chiffrement est maintenant l’un des meilleurs que je connaisse parmi ceux du marché. Et, bien que quelques données de faible importance soient toujours conservées, elles restent très minimes. ExpressVPN offre désormais un excellent service.

PROS:
  • Garantie 30 jours satisfait ou remboursé
  • Serveurs répartis dans 87 pays
  • Excellent chiffrement
  • Facile à utiliser
  • Service client 24h/ 24 et 7 jours sur 7
CONS:
  • Logs de connexion minimes

Visitez ExpressVPN »

Offres et tarifs

ExpressVPN propose une offre simple et unique. Le prix grimpe à 12,95 $ par mois, mais diminue rapidement pour une souscription à plus long terme. Si vous payez annuellement, le prix descend à un niveau beaucoup plus raisonnable de 8,32 $ par mois.

ExpressVPN Pricing

Bien qu’aucun essai gratuit* ne soit offert en tant que tel, ExpressVPN offre une garantie de remboursement très généreuse pour une durée de 30 jours. À cet égard, en fait, ExpressVPN se positionne en leader du marché. Beaucoup d’autres fournisseurs ajoutent des restrictions dissimulées sur ces offres, ou refusent tout simplement de les honorer.

Ce n’est pas le cas d’ExpressVPN, qui est sincère dans la description de sa garantie de remboursement intégral de 30 jours et « sans condition ». Après avoir modéré les commentaires que nous recevons sur BestVPN.com depuis maintenant quatre ans environ, je n’ai pas reçu une seule plainte concernant cette offre d’ExpressVPN.

*Un essai gratuit de l’application iOS est disponible pour une durée de sept jours, ainsi qu’un essai gratuit de l’application Android pour une durée de 24 heures. Cette disparité semble être due aux périodes d’essai définies par les politiques régissant le Play Store et l’Apple Store, plutôt que celles d’ExpressVPN.

En outre, ExpressVPN propose un programme de parrainage très généreux ; pour chaque ami que vous parrainez, vous recevez tous les deux 30 jours gratuits !

Je vais évoquer les fonctionnalités ci-dessous, mais il convient d’abord de noter ici qu’ExpressVPN inclut un service Smart DNS gratuit pour tous les clients, ce qui augmente considérablement la valeur de son package.

Évaluation vidéo d’ExpressVPN

Notez que les VPN garantissent la confidentialité, et non l’anonymat total, et que, depuis la création de cette vidéo, ExpressVPN a ajouté des éléments et a amélioré son service de plusieurs façons. Les bases, cependant, restent les mêmes.

Fonctionnalités

ExpressVPN exploite des serveurs répartis dans 136 villes et 87 pays. Cela inclut des endroits tels que l’Australie, la Nouvelle-Zélande, le Moyen-Orient et l’Afrique, qui reçoivent souvent peu d’attention de la part des fournisseurs de VPN. Vous pouvez connecter jusqu’à trois appareils au service à la fois.

La plupart des principaux Protocoles VPN sont pris en charge, mais je recommande tout de même d’utiliser OpenVPN si possible (et d’éviter PPTP à tout prix !). Les protocoles disponibles incluent PPTP, L2TP/IPSec, SSTP et OpenVPN (TCP et UDP).

En plus du service VPN, les abonnés bénéficient également d’un accès gratuit au service Smart DNS d’ExpressVPN…

Smart DNS

Le Smart DNS permet de réaliser un « geospoofing » en résolvant vos requêtes DNS à un emplacement spécifié. Aucun chiffrement/déchiffrement n’est impliqué, et la conversion des DNS est quasiment instantanée. Par conséquent, les services de DNS intelligent subissent moins de problèmes de mise en mémoire tampon que lors de l’utilisation du VPN pour le streaming (bien que la distance puisse encore causer des problèmes).

Un autre avantage de Smart DNS tient au fait qu’il peut être configuré sur n’importe quel appareil doté d’un accès internet, pas uniquement ceux capables d’exécuter le logiciel VPN. Cela signifie que vous pouvez utiliser le Smart DNS sur votre téléviseur intelligent, votre console de jeux et Roku (entre autres).

ExpressVPN SmartDNS

Le service Smart DNS gratuit d’ExpressVPN fonctionne à la fois pour Netflix USA et BBC iPlayer. Notez que vous devrez peut-être désactiver les avertissements relatifs aux certificats dans votre navigateur (faites une recherche Google) afin d’accéder à des pages Web sécurisées telles que Netflix.com.

Serveurs « stealth »

ExpressVPN exploite des serveurs « furtifs » situés à Hong Kong. Bien que conçus spécifiquement pour permettre aux utilisateurs de la Chine continentale de contourner le Grand Firewall de Chine, ceux-ci devraient s’avérer utiles pour contourner le blocage des VPN ailleurs.

Étant basé au Royaume-Uni, je ne peux pas tester l’efficacité de ces serveurs moi-même. Mais selon les rapports, ils fonctionnent généralement bien (en gardant à l’esprit que rien n’est jamais garanti quand il s’agit de la Chine).

Site Internet sur le Dark Web

Fait notable, ExpressVPN exploite maintenant un site .onion. Il s’agit d’un miroir de son site Internet classique, mais publié via Tor Hidden Services. Cela signifie qu’il ne peut être consulté que via le Tor Browser et qu’il est presque impossible de le censurer.

Onion Site

C’est une excellente nouvelle pour les personnes situées dans des endroits comme la Chine qui, autrement, auraient du mal à accéder au site Internet de ExpressVPN pour s’inscrire au service et télécharger le logiciel.

Visitez ExpressVPN »

Confidentialité

ExpressVPN est basé aux Îles Vierges britanniques (BVI). En tant que territoire britannique d’outre-mer, sa relation exacte avec le gouvernement britannique concernant l’espionnage du GCHQ n’est pas claire. Mais, à bien des égards, le fait d’être basé dans les BVI devrait offrir à ExpressVPN une grande protection contre la plupart des formes de pression (y compris sur les questions de copyright).

Les BVI ne disposent pas de lois sur la conservation des données, ce qui permet à ExpressVPN de ne conserver que quelques logs.

« Nous ne conservons jamais les logs de trafic et nous ne conservons pas non plus de logs pouvant permettre à quelqu’un d’associer une adresse IP et un horodatage avec un utilisateur. Nous travaillons entièrement sur la base d’IP partagées, ce qui signifie qu’une IP ne peut pas être associée à un utilisateur individuel. Dans le but d’améliorer l’allocation des ressources réseau, nous enregistrons les montants agrégés des transferts de données et le choix d’emplacement du serveur, qui ne sont pas des points de données permettant d’identifier un utilisateur spécifique dans le cadre d’une enquête. »

Donc, les logs d’utilisation ne sont pas conservés, bien que certains logs de connexion le sont. D’après les CGU d’ExpressVPN :

« Nous pouvons recueillir les informations suivantes : les dates (et non les heures) de connexion à notre service, le choix d’emplacement du serveur et le nombre total de données transférées par jour. »

Cela ne constitue pas un nombre important de données. Mais, en théorie, cela pourrait suffire pour qu’un adversaire déterminé lance une attaque temporelle de bout en bout réussie.

Sécurité

Sur le plan technique, le chiffrement utilisé par ExpressVPN pour les connexions OpenVPN est excellent :

Chiffrement AES-256 avec handshake RSA-4096 et hachage SHA-512 HMAC pour l’authentification. Une nouvelle évolution que j’ai relevée dans cette évaluation d’ExpressVPN est l’utilisation, par le fournisseur, des échanges de clés Diffie–Hellman basés sur les courbes elliptiques (ECDH) pour le chiffrement des canaux de données.

Cela signifie que les connexions OpenVPN d’ExpressVPN utilisent désormaisla formidable propriété de Perfect Forward Secrecy.

Expressvpn Activation

ExpressVPN génère des certificats OpenVPN personnalisés pour chaque utilisateur et les authentifie avec un code d’activation. Il s’agit d’une configuration très sécurisée.

Ports and Protocols

En plus d’OpenVPN, d’autres protocoles VPN sont disponibles. Compte tenu de son manque de sécurité, je désapprouve généralement PPTP, même offert. Mais, ExpressVPN attire au moins clairement l’attention sur le problème.

Le site web

L’apparence du site d’ExpressVPN est raffinée. Il regorge aussi d’informations, bien que tout ne soit pas aussi facile à trouver que je l’aurais souhaité. Je n’aurais pas pu trouver, par exemple, l’excellente page détaillant le chiffrement qu’utilise ExpressVPN, si un membre de l’assistance directe ne m’avait pas fourni le lien. Cela est toutefois un problème très mineur.

Les lecteurs de cette évaluation d’ExpressVPN peuvent également consulter le blog du fournisseur, qui est plutôt pertinent et régulièrement mis à jour.

Assistance

ExpressVPN est célèbre pour son assistance 24 h/24, 7 jours sur 7, et 365 jours par an. Je n’ai eu aucun problème pour entrer instantanément en contact avec un membre du personnel via le Live Chat.

J’ai reçu, par le passé, quelques commentaires de lecteurs insatisfaits de la compétence technique du personnel du service client d’ExpressVPN. Mais, les membres avec qui j’ai parlé étaient en mesure soit de répondre directement à mes questions, soit de me diriger vers des ressources qui répondaient à mes questions.

Les expériences de chacun diffèrent à ces égards, mais j’ai été pleinement satisfait de l’assistance que j’ai reçue au cours de l’évaluation d’ExpressVPN.

Processus

Inscription

L’inscription est un processus simple. La seule information personnelle demandée (autre que les détails de paiement) est une adresse électronique valide. Cela est nécessaire pour recevoir la confirmation d’abonnement et les liens de téléchargement pour le logiciel. Mais rien ne vous empêche d’utiliser une adresse électronique jetable.

En plus de la carte de crédit, PayPal, et de quelques options plus obscures, vous pouvez payer en Bitcoin. S’ils ont été achetés de manière anonyme et/ou correctement mélangés, ils peuvent fournir un haut niveau de confidentialité lors de l’achat d’un abonnement.

Une fois que vous vous êtes inscrit, vous recevrez un e-mail de confirmation contenant les différents liens dont vous aurez besoin.

Client Windows d’ExpressVPN

ExpressVPN se démarque en rendant l’utilisation de son service la plus simple et la plus accessible possible.

Windows Client

Cette philosophie s’illustre à travers son client de bureau ; il suffit de sélectionner un emplacement et de cliquer sur « Connect ». Il n’y a rien de plus simple !

Network Lock

Sous le capot, le client ExpressVPN présente cependant de puissantes fonctionnalités.

Outre une suite presque complète d’options de protocole VPN, Network Lock est un pare-feu qui empêche les fuites DNS et agit comme un kill switch (en empêchant tout trafic internet entrant/sortant sur votre PC, sauf via le VPN).

Donc, dans l’ensemble, le client Windows d’ExpressVPN est excellent !

Cependant, il n’est pas parvenu à se déconnecter correctement à quelques reprises et a dû être arrêté dans le Gestionnaire des tâches -> Services. Cela, même après avoir quitté l’application afin de me déconnecter complètement du VPN. Je suis convaincu que c’est un bug assez mineur qui sera corrigé dans les futures mises à jour.

Client Mac

Mac Client

L’application ExpressVPN OS X/Mac OS est identique au client Windows, à l’exception des détails esthétiques liés au Mac.

OS X Client

Performances (Tests de vitesse, DNS, WebRTC et IPv6)

Les tests ont été effectués au moyen d’une connexion via fibre optique au Royaume-Uni de 50 Mbit/s/3 Mbit/s. Les vitesses d’essai relativement modestes au Royaume-Uni (pas de VPN) peuvent être inférieures à cause de l’adaptateur secteur que j’utilise. Il convient également de noter que les tests britanniques et américains ont été effectués à des jours différents. Tous les tests présentés dans cette évaluation d’ExpressVPN ont été effectués à l’aide du protocole OpenVPN (UDP).

Download SpeedsUpload Speeds

Les graphiques affichent la vitesse maximale, minimale et moyenne pour chaque serveur et chaque emplacement. Consultez la description complète de notre test de vitesse pour plus de détails.

Comme vous pouvez le voir, ce sont généralement d’excellents résultats. La perte de vitesse de téléchargement, due au fait d’être connecté à un serveur VPN proche, était inférieure à 10 pour cent.

Leaktest Results

ExpressVPN a brillamment réussi tous les tests de fuite DNS et WebRTC. WebRTC a pu détecter mon adresse IP locale, mais sans donner pas mon identité ou ma géolocalisation.

En utilisant ExpressVPN, je suis parvenu à regarder du contenu en streaming à partir de Netflix USA et BBC iPlayer. Par conséquent, les notes maximales sont attribuées à cet égard.

Autres Plateformes

ExpressVPN propose des applications avec interface graphique complète pour Windows, Mac OS/O SX, Android et iOS. Comme expliqué plus précisément dans Les 5 meilleurs services VPN sous Linux, ExpressVPN propose également une version basique et personnalisée du client VPN pour Linux. Il s’agit uniquement de lignes de commande via une console, mais elle fonctionne bien et est assez simple à utiliser. Elle inclut même une protection contre les fuites DNS.

Des guides détaillés sont également fournis pour la configuration manuelle du VPN et du Smart DNS sur un large éventail d’appareils. On m’a fourni un routeur Linksys WRT 1200 AC pré-configuré pour exécuter ExpressVPN, alors ne manquez pas l’évaluation qui en sera faite bientôt.

Application Android

L’application Android est compatible avec Android 4.2 ou une version ultérieure. Elle peut être installée depuis Google Play Store ou téléchargée en tant que fichier .apk.

Android Client

Comme pour l’application de bureau, l’application Android est très conviviale. Et comme pour la version de bureau, je n’ai détecté aucune fuite de DNS. Mon adresse IP externe n’a pas été démasquée non plus par WebRTC.

iOS Client

L’application iOS semble être plus ou moins identique à l’application Android. Fait exceptionnel pour une application iOS personnalisée, elle prend en charge OpenVPN (et IPsec).

Conclusions de l’évaluation d’ExpressVPN

Ce que j’ai aimé

  • Excellent service à la clientèle
  • Garantie 30 jours « satisfait ou remboursé » sans condition
  • Superbe chiffrement (avec Perfect Forward Secrecy)
  • Service Smart DNS gratuit
  • Excellentes applications mobiles
  • Serveurs répartis dans 87 pays
  • Trois connexions simultanées
  • Protection contre les fuites DNS et WebRTC
  • Excellentes performances en termes de vitesse
  • Programme de parrainage généreux
  • Fonctionne avec Netflix USA et iPlayer (à la date du test)
  • Adresse .onion
  • Serveurs « stealth » situés à Hong Kong
  • Logiciel complet et facile à utiliser
  • Un client Linux (basique mais fonctionnel)

Ce sur quoi j’ai un avis mitigé

  • Logs de connexion minimes conservés (mais des données de connexion quand même)
  • L’application Windows a planté à plusieurs reprises

Ce que j’ai détesté

  • Rien

ExpressVPN a toujours fait preuve de beaucoup de rigueur quand il s’agit du service à la clientèle. Ses applications sont faciles à utiliser, j’ai trouvé l’assistance directe 24h/24 et 7 jours sur 7 excellente, et la garantie de remboursement de 30 jours est bien réelle. Le programme de parrainage est également très généreux.

Depuis la dernière évaluation d’ExpressVPN que j’ai publiée, divers aspects du service dont j’étais moins satisfait ont été renforcés. Le chiffrement utilisé figure maintenant parmi les meilleurs du marché. Et le volume des logs conservés a été épuré (bien que certains existent encore).

En l’état, il y a très peu de raisons de se plaindre. ExpressVPN propose sans doute le service le plus abouti et professionnel du marché. Je suis impressionné.

Visitez ExpressVPN »

Douglas Crawford

I am a freelance writer, technology enthusiast, and lover of life who enjoys spinning words and sharing knowledge for a living. You can now follow me on Twitter - @douglasjcrawf.

149 réponses à “ExpressVPN Review

    Good torrenting vpn. Works well for online gaming too because it prevents your network from DDoS attacks.

    Perfect for use in China. If you’re living, working or just passing by, make sure you use the nearby HK servers to unblock content and bypass the great firewall.

    Unlike other VPNs, Express VPN’s interface is extremely user frendly. I was new to VPNs and was able to figure this one out immidiately.

    Having trouble with Netflix? Just open a chatbox and they’ll direct you to the right server. Trust me, it still works.

    Used purevpn and it was a joke! Every time I logged onto one of their sites, I ran at least 5 leak tests! Every time it showed my internet provider included in the results! So much for security. Also, whenever I downloaded anything, my firewall went nuts blocking intrusions! Spent a total of 16 hours with them trying to resolve dns leaks & nothing worked! Express VPN is sooooooo sweet, no leaks, fast downloads & my firewall has no intrusion blocks! I’ve already had 2 warnings from my internet provider regarding downloads using pure VPN. WHAT A DIFFERENCE!

  1. THEIR SUPPORT SUCKS

    It all looks good until you need meaningful support, at which point you’re screwed.
    They just don’t care once they have your money.

    I would seriously consider other vendors.

    Solid app. The settings are pretty basic but i acutally think that’s a good thing.

  2. I’ll help you guys out a bit:
    CONS:
    overpriced
    fake server locations
    no good features
    only 3 connections
    bad speeds
    blocked by netflix

    1. Hi recovering reddit guy,

      – Price is definitely a matter of opinion, but remember that you also get a full smart DNS service thrown in with the subscription
      – Please see this article for our thoughts on virtual server locations
      – Ha ha
      – 3 simultaneous connections is average
      – ExpressVPN seems to have slowed down a little this year, but as you can see from the test results above, its still pretty nippy in my experience
      – Contact ExpresVPN’s support for a list of servers that work with Netflix.

    1. Hi Hi,

      Thanks for letting us know! We are currently working on a system to keep up-to-date with the latest developments in this cat-and-mouse game.

    Great service. I love the HK stealth servers for China. I’ve you want to bypass the great firewall then you need this help.

    I like this service a lot. Logless, no BS or Bluff. My only real complaint is that I wish they offered more than 3 simultaneous connections.

  3. DO NOT WASTE YOUR MONEY an absolute bill of Junk! however still better than pureVPN.
    I am a gamer and need a secure connection. That is the one thing you will not get. They blame it on everyone else. I now have 3 service providers into the house, A UPS, separate UPS’s on each router. Guess what! today I played all day with no disconnection and no connection to express VPN because as normally happens every 2 or 3 days I could not get connected to any expressvpn server anywhere so I tried without.
    Do I need a VPN. Yes! but I will go back to the old way, that we all started with before these companies sprang up. Pavel!! what’s your IP address mate!

    1. Hi Terry,

      i have no idea why you are having problems, but I have never had any problems connecting to ExpressVPN’s servers.

    The DNS leak protection is what got me to sign up, but the service itself is what’s keeping me going.

  4. While registering for an account with expressvpn, I typed in different e-mail addresses because I wasn’t sure which one to choose – without saving/completing the process. In fact, I stopped after entering the e-mail address, which – one should assume – just is some text in a form that is lost when not saved.

    However, after about 1 hour I received a reminder from expressvpn on each of those addresses to complete my order. I find this very disturbing, especially for a company that boasts itself with online privacy. Dunno though if it the same with other VPN services, probably yes.

  5. Attention:

    I now believe that many ExpressVPN customers would (and/or will be) be asking for refunds if they knew the real truth about this company “faking” 11 server locations:

    https://restoreprivacy.com/vpn-server-locations/

    How can ExpressVPN remain a top tier service with this blatant dishonesty?

    Also, take note that PureVPN has been cited for 5 fake server locations.

    (Many thanks go to Sven Taylor above for posting this article)

    1. I think you’re being a little paranoid, but that comes with the territory. The reason companies like ExpressVPN use virtual servers (typically in nearby countries) is for the very reason people use their services – security. If you’re in North Korea, for example, would you want to use a dodgy server that could have real security issues technically and physically, or set up a virtual server that’s located in a much more secure country but to all intents and purposes acts like a North Korean server for those wanting to use it within the country? It’s case of practicality and safety, of offering exactly what people are after in places like that – online security. Take note of where most of those virtual servers are located.

  6. I have come across a webpage https://restoreprivacy.com/expressvpn-review/ which advise users to stay away from ExpressVPN and explained ‘Why?’ in great detail. I am seriously shocked at his review. I am not a VPN expert and seeing that bestvpn.com gives ExpressVPN #1 rank. Can you please explain in separate page regarding the issue raised seriously by editor of https://restoreprivacy.com/ ? I also read some other reviews on some popular VPN providers and think ‘What is going on with people’s privacy and lives.’

    1. Hi Redwan,

      The issues raised by Restore Privacy, such as keeping aggregate logs and that the BVI is not an ideal location to be based are covered in this review. It is just that in my judgment the complaints raised in that article are not as serious as the author suggests. A good example is 3 simultaneous connections, which is the median amount in the VPN industry. Such is the nature of all reviews – they are subjective. BestVPN’s Best 5 selections are a group decision, and for us its excellent customer support, wealth of features (including a free smart DNS service), great technical security, strong perfomance (in out tests) etc., carried the day. That said, recent accusations that ExpresVPN operates fake server locations may cause us to rethink our current position.

    Best VPN I’ve used. Switched from Vypr because ExpressVPN still works with unblocking Netflix. Speeds are legit.

    Does the trick. The network lock option is also a nice touch. All in i’ve been very satisfied.

    Really great app. I Particularly like how it’s not overly complicated like other services I’ve tried. Quick to install and very easy to use.

    Price is a bit higher but the service is well worth it. Tons of server locations and browsing sppeds for the most part are great.

    Works exactly like a VPN should. Yes, the price is a bit higher but I guess you gotta pay more for quality. Stay away from free services.

    Best VPN on the market. Works great on my Linux, which is great because there aren’t many vpn applications available for it.

  7. Excellent service followed up with excellent customer service.

    Bear in mind that the customer service team is probably dealing with many newbies such as myself all the time, who have not realised that all they need to do is reset router, or computer, or activte/deactivate vpn.

    Keeps you safe even when you’re expeirencing bad connections. Love the killswitch feature they added. Really lets me feel more at ease when Iam browsing.

    1. Hi VPN User,

      It is my understanding that ExpressVPN was indeed a US company, but that it has moved to the BVI.

    I choose this service because they accept Bitcoin as payment. They also seem to write it about it a lot. If you’re going to use a VPN, use one that advocates privacy. Express VPN has been great so far.

    If you’re looking for a vpn to stream content, this one still works with netflix. It might take a while to get connected sometimes but overall it works great.

    Wanted to add here that I really thought ExpressVPN was going to be the “one” VPN that I could rely on for the longer term but after using it for a while and having paid a full year’s subscription (as one month would have sufficed) it turns out I was getting a number of annoying connection issues (all with US locations) and the client would just sort of freeze up and not connect (?) until I quit the app and tried another European location that did connect. Have asked for a refund and at least live chat was quick at processing the request. These connection problems are very odd as I had much higher hopes for such an expensive service. Also, now waiting on IVPN to sort out their current crashing client issue (in my other review) as it is the only VPN that has been working reasonably well on my Mac and has very fast connections when it is not crashing. I am just about to give up on all VPN usage due to the unreliability I have encountered and just go back to my ISP with manually entered DNS.

    1. I’ve been using IPVanish for 2yrs. Never a connection problem, speeds are great. sometimes when OS X or iOS update, it takes a few days for them to update there software to match.

    This app is so good I don’t even realize it’s on. Most vpns tend to drain your battery or slow connection, but this one is always super smooth.

  8. Can anyone explain, what is the convenience of using browser extension, if for its work, you need additionally install and monitor the Windows app?
    And why this extension doesn’t pass vpn traffic only through web browser, as most other vpn services do? Such approach to realization of this feature seems very strange.

    1. Hi John,

      This is indeed an unusual way to go about doing a VPN browser extension – as you say, most of these are in reality proxy connections (rather than real VPNs) that work for that browser only. I said that it provides convenience because that is the only real advantage I can see for doing an extension in this way. You can start the VPN directly from your browser’s menu bar. It’s not a big leap leap in convenience, I grant, but some may find it easier than the regular way.

    Couldn’t connect the other day? The probably had some problems with their serves. Works fine now, but I expect a lot from a service this expensive.

    • Not Rated
    • Not Rated

    I contacted express vpn over 24 hours ago and have dove contacted them by email 7 more times. All I have received is email with the ticket number each time. My computer has an dns address not being found, so I can not connect to other websites. This is not the customer support that they tought about! Very disappointing.

    If you’re gonna use free wifi, you need one of these first. It’s better to pay for VPN than wifi, that’s what I think.

    Works like a magic on mc PS4 and makes gaming even more fun! Wicked!

    Servers are fast and the app is really easy to use. Can’t really ask for much else.

    Awesome service. Tons of locations, strong privacy, settings, logless services, killswitch options, works with Netflix, fast servers, no uptime, unlimited bandwidth…should I go on?

    You’re kidding yourself in this day and age if you’re still using a free vpn service. With government powers around the world colluding to infringe on your privacy, a vpn has never been more important. Expressvpn prides themselfs on offering logless browsing and strong encryption on all of their servers. The price is a little more than other vpns, but you get a much better service.

    A little bit disappointed. By reading reviews (this one and many others) i was expected to get really premium service for premium price (it’s around twice much more expensive than other) but it really really got big problems with speed decrease. I even can’t speak about watching Netflix, because i felt like with dial-up line when on us servers from eastern europe. Maybe it works good in asia or united states, but in europe it’s worth nothing. The lines I’ve tried was 100 and 300 mbps so the problems really wasn’t in my end.

  9. You didn’t review another important aspect of VPN’s privacy & security features. Does Express VPN own all of it’s servers world-wide or are they renting space in server banks that may be compromised or even ran by malicious actors seeking to compile DNS information which can be used to logged & tracked?

    1. Hi Johnny,

      The only VPN company I know of to own all its servers is VyprVPN, wich has other privacy issues of its own. Please see 5 Best No Logs VPNs for a more complete discussion on this issue, but it is not as bad as may at first seem. Any VPN provider worth its salt will full-disk encrypt all servers it rents, making their all data stored on them inaccessible to malicious actors (including the server owner). Traffic analysis could still be performed on incoming and outgoing connections, but the use of shared IPs not only makes this very difficult, but also makes it even harder to actually prove anything.

    Was experiencing a few bugs before but the latest Mac update seems to have fixed everything. Works great now!

    Very disappointed with customer service and perhaps whole service. Instead of trying to solve or search why i have such a huge speed drop so i have to fill-up google captcha everywhere just offered me to get refunded. Ok, I’m happy I got my money back, back with such attitude they will lose whole clients in near future. Think king has just lost his crown in vpn market. This service is really too expensive for what you get instead of what you’ve expected

    Never had issues, customer service is always timely.

    This VPN have some problems! Before buying i contacted them via live chat to ask what might be speed drop and got answer the reduction won’t affect quality of performance. But the truth is really different my speed drop dramatically. The only good thing the support guy said and that was true that if I won’t be satisfied they will refund me immediately.

    5 star for the customer service. They really have their act together. There service team is fast and very efficient. Keep it up!

    Was researching vpn comanies and this one was always at the top of the list. Bought a 1 month plan and will be renewing my subscription.

  10. This is my first VPN. It has worked great for me. I have it on my T-Mobile phone and tablet. Allows me to tether laptop. No drops and no big drop in speed. I don’t have broadband where I am, but will soon and will load a router with it.

    Happy so far,

    My daughter has been using ExpressVPN in China for the past several months.She uses it on her MacBook and on her iPhone. Excellent service so far. She recently had a technical issue at her end, and Irving on the chat line helped solved her problem. A real person with excellent technical knowledge. So now we can add great support to our list. If you want the best, buy ExpressVPN. It’s not cheap, but we award 5 stars on price because it’s worth it.

    Servers which aren’t blacklisted by Netflix are overcrowded and it’s impossible to watch.
    Also I’ve found as big disadvantage that only 3 devices could be signed in with 1 account, what means I’ve to buy 2 accounts if i want connect my and my wife devices while on vocation. Speeds are poor comparing to price

    I’ve only used it on mobile, but it’s worked great so far. It especially comes in handy when I’m browsing public wifi. I never trust airports.

    Bought as premium service for premium price but was disappointed by huge speed drop. It would be OK for 10 – 15%, well keeping in mind distance from eastern Europe to US is huge let it be 30-40%, bet more than 80% speed drop is not what you expect from service which cost twice more than vpn you have been using before and got around 50% speed loss. Support team just proposed to try another server and after reporting it doesn’t work out asked may I want to be refund so respect it.

    Bought it for the stealth servers, and man am I glad I did. The HK servers work great in China. Way better than any other VPN I’ve tried. Connections are also more stable than the norm. Honestly this is the best all around service I’ve tried.

    Worth every penny. Yes, expressvpn costs a bit more than other vpn apps, but the service is far superior. Just try talking to their live chat for proof. Very helpful app.

    Hi Douglas, with all respect to You I think You should re-test this VPN, because I’ve switched to this VPN after reading reviews about perfect service, no speed drops and so on, but while I’m connect from Europe to US the best i’ve got is around 2-3 Mbps and like I’ve mentioned before when I’ve contacted customer care I got the answer it’s normal in peak time to have such speed drops. To make more clear without vpn i got ~100Mbps.
    With VPN I’ve used before i got around 40-50Mbps connected to US servers and was able to watch US netflix, what now is impossible.
    Maybe this problem came out due to VPN’s peak in US when congress let ISP to sell data, but it is totally not worth the price they are asking to pay.
    Thanks in advance and maybe it will be usefull.
    Best regards Jason.

    1. Hi Jason,

      So I just reinstalled the ExpessVPN client and ran a quick test. I am based in the UK and let ExressVPN choose which US server to connect to (it connected to New York, which is not surprising as the NY server is closest to the UK). You can see the results here . Have you turned off an P2P software before running you tests?

    2. Hi Douglas, I’ve also just ran a test. I’m located in Germany at the moment, also let ExressVPN choose which US server to connect and it also connected to New York because it is the closest one and a maximum i got was ~7Mbps. I could share a screenshot or link to speedtest.net because I’ve also tested here if it’s interesting for You.Now p2p clients or streaming services were running at that moment

      1. Hi Oscar,

        Feel free to link if you like, but I believe you :). I’m not sure what else I can usefully say here – as you can see, I get very decent UK -> US speeds. For some reason this is clearly not true for everyone, but I can only publish the results I get. What I can say is that ExpressVPN is great when it comes to honoring its money-back guarantee, so people have plenty of opportunity to test the service for themselves before committing.

  11. Hi, I posted two comments earlier on this thread and I saw them ready for moderation. I’m sure there wasn’t anything controversial and certainly not offensive — one asked a question and had some quotes from some standard websites for checking for leaks, with my results. And both comments have either disappeared, or were never posted after the moderating process. Douglas, can you explain, please? (Privately if you prefer, you have my email address.) Many thanks in advance.

    1. Hi Brian,

      I had to finish work a little early yesterday for personal reasons, and so did not have the opportunity to moderate your comments until I started work this morning. They are now published.

    2. I felt guilty after I’d posted that! 🙁 Put it down to the impetuous impatience of a senior citizen (or something, LOL) Only kidding. I think. Many thanks however. 🙂

  12. Further to my comment a few minutes ago, this one doesn’t look too good, but I hope I’m misunderstanding it(?!)

    From ipleak.net
    Your IP addresses
    104.237.93.34 United Kingdom – England Univera Network – Business

    No forwarded IP detected. If you are using a proxy, it’s a transparent proxy.
    IPv6 test not reachable.

    Your IP addresses – WebRTC detection No leak, RTCPeerConnection not available.
    DNS Address – 1 server 159.122.209.126 United States

    If you are now connected to a VPN and between the detected DNS you see your ISP DNS, then your system is leaking DNS requests

    I never had that message with NordVPN. Hmm….(?)

    1. Hi Brian,

      So… do any of the IPs you see belong to either yourself or your ISP? If not, then you do not have any IP leaks.

    2. Hi Douglas, I’m pretty sure they’re neither me nor the ISP, but I need to find out, if I can, all the addresses used by ExpressVPN, maybe that’s not possible. By the way, I’m delighted with the ease and speed of connection with the Android version, which I’ve been using today. And definitely no leaks. I need to find out how much battery power it uses, however. I’ll check that out tomorrow. (Samsung tablet, the ‘KitKat’ version!)

      1. Hi Brian,

        Visit ipleak.net. If you click on the green IP addresses shown, the site will provide more details about who owns that IP address.

  13. Hi again Douglas. OK so I’ve taken the plunge and taken out a trial month’s sub to ExpressVPN (I wont blame you if I don’t like it 😉 ) So far everything is good, haven’t checked the speeds yet, but I’ve gone for the leak tests. Is the following OK, cos I don’t understand why there are different IP figures:
    From doileak.com
    Request IP: 104.237.93.34, SoftLayer Technologies (36351), United Kingdom (EU)

    DNS Request Source: We did get DNS requests from the following IPs:
    159.122.209.126: Express VPN (36351), United States (NA)
    Your DNS configuration seems to be ok. All your DNS request(s) came from the same network as your HTTP request (or from anonymous DNS servers).

    SSL traffic: 104.237.93.34
    WebRTC IP Leak: We could not detect an IP via WebRTC. What’s the difference between the 159 … on and the 104 …? Whatever, it’s good to know there’s no leak, although unless my memory is faulty, I think it’s the first time a VPN I’ve used has been linked to an actually country (USA). Tho’ why USA, when it’s Brit Virg Is?! I’ll add something when I’ve done a few speed tests. All best. —B

  14. I like the fact that ExpressVPN has a simple interface with few significant options that are changeable (basically the protocol). My previous VPN vendor’s Windows app had endless options and whenever you reported a problem to them their first response was to have you try turning each one on or off to see how it affected the problem. Extensive testing required that I wasn’t willing to do for them – so my last problem before I left them wasn’t resolved.

    From my initial experience, ExpressVPN is working well for me on my Chromebook and Android tablet with a few very minor hiccups but appears somewhat more flaky on my Windows PC. I am able to access certain financial web sites with ExpressVPN that I couldn’t with my former VPN software, nicely enough. Their web site is polished and professional. I have generally decided though that you just have to expect more problem issues/complexity if you introduce a VPN to the mix. AND the prices quoted for the software are US$ !

    ExpressVPN support is fairly quick and friendly but fairly knee-jerk unthinking. They seem to want to have you first try re-installing the software as an attempt at resolution for any problem. When you do convince them you are experiencing a bug, they just appear to suggest you wait for resolution in a future release or install a possibly problematic older release without indicating they are reporting your issue to development. I supplied an ExpressVPN diagnostics log for the problem I was experiencing but never got any indication back that they had looked at it. Their 24/7 chat facility seems to go down occasionally – I’ve noticed it offline a couple of times in the two weeks I’ve been a customer.

    And what seems to be the case for VPN software in general, their product is sensitive to PC total security software (BitDefender I found won’t let their Windows app ‘Speed Test’ function work by default – a problem reported by other security software users on ExpressVPN’s web site).

    1. Hi Ronald,

      Thanks for sharing your detailed thoughts with us. With regards to VPNs and compatibility with other security products, the problem usually comes down to firewalls. Security products can take it upon themselves to block the VPN connections, or the firewall rules used by the security product and the VPN can clash (VPNs often use firewalls to prevent DNS leaks). This is no fault of the VPN software, however.

    2. Thanks Douglas. I wasn’t trying to imply VPN vendors are at fault because of incompatibility issues with security software only that VPN users should expect hassles like this to occur. (I had to abandon McAfee security and go to BitDefender with my last VPN in order to resolve an issue.) Note for other BitDefender users… BitDefender has a ‘general rule’ denying ‘incoming ICMP’ and ‘ICMPV6’ traffic that causes the speed test to error out. I am quite alright with disabling my firewall for a few minutes if I want to run this facility.

    3. Hi Ronald,
      ExpressVPN user for a while and looking into getting Bitdefender Total Security. Apart from not being able to run the speed test, are there any other collisions between the two programs? Can I keep using ExpressVPN while running Bitdefender without any issues?
      Thanks,
      Ron

    I’ve read tons of reviews that prefer ExpressVPN instead of other listed above it because the speeds are good, but in fact connected to US servers they are terrible. I got only around 2Mbps at the best. Really not worth the price and whats are saying about this service

    1. Hmmmm. Did you connect to the recommended servers or try a speed test? I’ve personally never had any issues when i let the app choose for me.

    Very reliable app with more server locations than you could ever want, though tbh I only ever use a couple. Still, it’s nice to have.

    Started reading about VPNs after the recent elections. Gave this one and try and I’ve been pretty happy so far. Does exactly what it says on the website. Pretty fast too.

  15. Great mobile app to have, just don’t connect to Google maps when you’re on it. Totally screws everything up for me when i do.

    1. Hi Samuel,

      I am surprised by this as Google maps uses GPS to locate you. Using a VPN shouldn’t interfere with it. Have you contacted ExpressVPN about this issue?

    Best VPN I’ve ever used. Seriously. Speeds are great and servers are very reliable.

    This app is essential for travellers. Worgs great by instantly securing and all public wifi networks and bypass every firewall network i’ve encountered by far. Can’t recommend it enough.

    Love This service. Some people are complaining about Netflix but all you need to do is ask the live chat which server is working. They’re constantly working on unblocking Netflix. Much better than other VPNs.

    If you live in the UK, then you needs this app. Snooper’s Charter is terrifying. This app works great and has been extremly reliable. It’s a simple way to fight back.

  16. The speeds are nowhere as advertised. I pay for fiber and my smartphone average download speed is 200mbps. On expressvpn it dropped to 12mbps. That is a significant decrease. Netflix could not be watched by any US location I selected. Worked for the Canada ones. Given how much my family watches netflix, it is not worth the hassle of playing the cat and mouse game.

    1. Hi Anonymous,

      That is indeed a major slowdown. You can see the results I got in this review. For Neflix, that surprises me somewhat, but as you say, it is a cat-and-mouse game. Did you try the smart DNS instead?

    Solid for the past year on ASUSWRT Merlin Router. Netflix doesn’t work without contacting support to find the correct server. I had one issue with my router and customer support clearly was not technical in their help. I was able to fix the issue myself. However, I am about to update again because it is so solid. It just works. Speeds are down by about 20%. USA User, focused on Security and stability.

    The reason I signed up was, because I heard they had great speed, great customer support and great uptime.

    Turns out though that their customer support is the worst, they are far from experts and just read from manuals which are similar the articles they already have online. They can’t actually troubleshoot any problems.

    Initially I liked the service and the software, but I’ve been plagued by slow speeds, all servers closest to me perform poorly and 1 doesn’t connect. So I have to choose between low ping and low speed or high ping and high speed.

    They don’t support 1 single travel router, I still got one and I’m not getting more than 1mbps when its 12mbps normally. Customer support couldn’t do anything to help.

    The extra price doesn’t get you more sadly.

    1. Hi Klimer,

      VPN “travel routers” are all very slow becasue they simply do not have the processing power to handle VPN encryption/decryption at any speed. This is an issue with the hardware, and is not the fault of ExpressVPN.

      What the extra price does gets you is a good smart DNS service, an excellent client that uses first rate encryption and has no IP leak issues, and stealth servers that are effective for users in China. I, personally, have always found speeds range from good to excellent, but I accept that your experience may differ.

      The customer service staff are not all tech experts, but I have always found that they do know enough to link to relevant online resources, or can refer you through to staff with greater technical expertise (this may cause a delay, but seems fair enough to me – ExpresVPN simply cannot afford to staff its 24/7 hotline with staff who all have degrees in computer engineering!).

    I had a horrible experience with express VPN.

    It works ok, sometimes drops but does allow you to use with CBS sports and Sling.

    My problem is the customer service is horrible. I used it for a week without problem then started to use it yesterday and it was disconnected with a message to email the billing department with a copy of my credit card and my previous charge was refunded. It said its would take one to two days for verification. It also said you cannot use the 24 online chat service for verification. Their advertisement is misleading. There is no telephone number to contact. Why they didn`t do this when I purchased the service is a mystery. I`m also not sure why they didn`t email me to ask for verification instead of just stopping my service.

    I tried the online service anyway and they wrote a person from the billing department would contact me soon. I was trying to watch the NCAA tournament. They haven`t yet.

    I checked my credit card and their charge was on it and no refund had been issued. I paid for a service and then couldn’t`t use it.

    For the money then service should be much better. It`s the worst example of customer service from a company over the internet I have ever received.

    Fast speeds, great connections, great secrity, measures, what more would you want in a vpn ?

    Best vpn i’ve ever used. Swithced from PIA which i had loved until recently and this one is miles ahead in terms reliability and speeds. You devs are doing an amazin job.

    Works on my xbox and ps4. Love it! Helps me play CoD without having to worry about lag. Also have it installed on my android.

    Express vpn is the best! Android app works Wonderfully! I’m able to check my IP to see which country I’m in and it helps me access sites that weren’t available before.

  17. I have tried a few VPNs before and I found ExpressVPN to be the best at the moment.

    I have been using ExpressVPN for 2 years without any problems. Especially in places like China, it’s a great VPN especially when you need to access information which is block by GFW.

    So each time when I am travelling to China, I will have no trouble accessing anything! Yes it’s expensive but when you are in dire need for some important info outside out China or those countries which blocked some websites, this VPN provider will help me access anything. Plus it rarely drop signal on LTE or disconnect when I am on home WIFI.

    The only thing which this VPN provider lacks is customisation for users especially PC. I am a Mac user and I do not need any complicated configuration!

    *Disclaimer* – I do not work for ExpressVPN. I am just a satisfied customer.

    Layout rocks! Sometimes my connection is slow but all i have to do is switch my vpn protocol and then im able to browse fast again. Love how easy it is to use too!

  18. I need to copy files from a client to my computer, catch is the client will only add me to their allow-list if I give them a static IP address (NOT dynamic IP which can change every few days). Will ‘ExpressVPN’ allow me to do this ?

    I was always one of thoes who say I’ve got nothing to hide, but I really woke up when I saw how refined ads were getting on social media. I decided to stop giving away that much personal information and expressvpn helped. It’s a very good app and their blog is very well written and informative, too.

    Love how ExpressVPN finally added a killswitch on their Windows app. I have it installed on my Android too. The old version used to drain my battery but the newest update runs like sugar.

    Invest on your privacy, people. Your data is the new currency for companies out there. And you’re getting anything for it. Get a vpn before it’s too late.

    They should have an ad on airports “hey, if you going abroad, don’t forget to download a vpn first!”. You don’t want to land on a foreign country without it, trust me. Expressvpn is the vpn you want, and the one you need.

    The latest IOS update is really great, I had some complaints before but nevermind, great app.

  19. I’m just wondering why this review fails to mention ExpressVPN’s automatic “diagnostic sharing” option which shares your data with “third parties” – according to their terms. Maybe it’s because ExpressVPN is paying you for all the advertisements, pop-ups, and 1st place “best vpn” positioning… Do your research people, see the VPN WARNING List.

    1. Hi Anonymous,

      1. All reviews on BestVPN.com are impartial. As we make very clear to advertisers and business partners etc., the only way to get a good review on this website is to run a good VPN service. Even a cursory glance through our reviews should demonstrate that we can be very hard on VPN services if they are not up to scratch.

      2. I do a great deal of research when writing a VPN review. The relevant lines in the ExpressVPN ToS are (emphasis mine),

      “Our software may send diagnostic data to a third party analytics provider for the purpose of identifying connection errors and possible bugs in our application. The information collected is generic in nature and does not contain personally identifying information.

      Now, I’m sorry, but I do not consider sending anonymized connection logs to a third party to be a major problem. Yes, I know when comes to big data, that “anonymized or “psuedo-anonymised” logs are really no such thing, but assuming ExpressVPN removes the IP addresses of its users from the data, I do not think this presents a major danger.

      Of course, the fact that connection logs exist at all is a danger, and one that I have flagged up in the review.

    Works fine in NY, sometimes it’s a bit slow when I travel abroad, but since it helps me stay up-to-date with all the media I usually check whenever I ago ( especially you know where ), I can’t complain about it.

    Reliability is horrible. Constantly letting me down. I was told by customer support ‘any technology is going to have some problems’. Really? This bad. I would say on an average day (of saying being online for 8/9 hours) I spend 10-15 minutes waiting for it to re-connect, have to try different servers, manually disconnect, and reconnect, etc, etc.

    And also a lot of sites (like google, amazon, etc) block certain locations because it’s being used by bots or because they think it is not in the location it’s supposed to be.

    I use it on my linux, which is actually pretty cool bc I don’t think other vpns would work for it. It really understands the meaning of the word ” accessible “.

  20. I use piratebay with utorrent. If I bought this would someone be available to help me through the process of setting it up? I’m a dummy when it comes to understanding anything pc related. I can barely turn my pc on… haha Also, I have windows 7 which works well for me.

    1. Hi Donald,

      ExpressVPN has among the best customer support on the market. Contact it via Live Chat, and I’m sure the support staff will be happy to hold your hand during the setup process.

  21. Signed up for a free trial before i traveled to china it really helped during my trip. Get it before your check-in, you won’t regret it.

  22. Tried ExpressVPN over a four day period. Somewhat confusing setup. Was not able to get it to work. Exchanged Emails twice, still unable to find the solution. Looking elsewhere.

  23. Express VPN is highly over-priced and their customer service representatives are relentless when confronted with billing issues. Even when they are in the wrong, they will wear you down by badgering a customer until they have no recourse but find a different vpn servoce. I feel like I have been interrogated by the CIA. The service, itself, is top notch, but heaven forbid if you have billing issues.

  24. I use ExpressVPN and I am happy with it. It is the only VPN I have tried that will stream an entire basketball game without dropping. And it has increased its security. Better security, reliable = win.

  25. Used this while working overseas in China. I was a grad student and having this service saved me many times when trying to access research online. I connected to the Hong Kong servers mentioned in the article. Had quite a few disconnects but that was more in relation to the connection where I lived. I’ve stuck with ExpressVPN even since returning home as it has come in quite useful for the office when those pesky IT guys want to block things.

    1. Me too I’m in China. After lots of free methods to bypass China’s GFW been blocked, I started using paid VPNs. I’ve tried a lot, ExpressVPN is the only one I’ve found so far that’s a always working & allows torrent traffics & unlimited data and speed. Sure sometimes it got difficult connecting, but by retrying and changing locations (and connecting methods) it worked good, even when times that other VPNs been blocked here in China. It one of the more expensive ones, but dada and speed is unlimited is nice, so I don’t have to constantly checking a dashboard to see how much I’ve left.

      I don’t know how this VPN performed on other countries, but it worked fine for me, it’s nice they’ve got clients for just about any platform, make things more convenient. (You can use OS default ways like L2TP to connect too. With or without a client) I’ve tried setting this up on my DD-WRT router and it worked great, making everything go through VPN, without having to set each device up individually. I’ve made two Wi-Fi signals for my house, one with this ExpressVPN and one without, needs a bit of work to set this up, but it’s fun and convenient. Pretty much any DD-WRT router can do it, you don’t have to buy theirs (those routers on ExpiresVPN website), they’re over priced.

    I have ExpressVPN installed on every one of my devices in preparation for a Trump presidency when the already fuzzy privacy laws no longer apply.

  26. I’m confused. In your PureVPN review you blast them for a WebRTC leak, and here you have a WebRTC leak and it’s perfectly fine. This appears to be a double standard.
    ExpressVPN in my opinion is completely overpriced. They are NOT the fastest VPN in the world, yet continue to claim to be.

    1. Hi Isaac,

      The difference is that PureVPN exposes your external IP via WebRTC, while ExpressVPN only exposes your local IP address. You local IP address is only the internal address used to locate resources on your by your LAN, and cannot be used to identify you on the internet. It therefore does not constitute an IP leak.

    Don’t trust VPNs based in Europe/UK/US! Go with something like Express that’s legally incorporated in BVI

    If you’re getting the Netflix proxy error with your VPN then it’s been blocked. I know Express still has a few servers that work.

    If you want to get an app that’s not available in your location on Google Play Store, just take out your SIM, connect to a VPN like Express in the location you want, and turn off your GPS. Then open Google Play.

    I set up Express on my Raspberry Pi to use as a mini media center

  27. Express Vpn is not able to over overcome the geo block in particular for RAI TV in Italy. Having Italian TV is very important to my family. They advertise that they can provide services to Geo blocked countries but admittedly this is currently not the case. I find this particularly disappointing. Further technical support is available however one can spen hours chatting with them and still not be able to resolve issues. They just don’t have the resources to resolve issues in a meaningful and efficient manner. They are polite but not knowledgeable enough to get to the bottom of an issue.

    ExpressVPN manages to hold a stable connection even on 4G LTE. I’m using the iPhone app.

    ExpressVPN has improved an already very impressive service. Well done.

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