Review

FrootVPN Review


FrootVPN broke onto the VPN scene in 2014, with a huge customer base built up seemingly overnight thanks to some slick advertising on The Pirate Bay. What began as a free service is now perhaps the most affordable VPNs out there. So, how does FrootVPN compare to some of the established players in the industry? Keep reading my FrootVPN review to find out!
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Review of: FrootVPN
VPN by:
FrootVPN

Reviewed by:
Rating:
3
On November 9, 2016
Last modified:November 9, 2016

Summary:

FrootVPN is an ultra-affordable VPN with strong encryption and lots of additional features. Read my FrootVPN review to find out more!

Pricing and Plans

It might be an understatement to say that FrootVPN has a straightforward pricing strategy. There is one plan available, with the price determined by the length of subscription. A single month of FrootVPN costs $4.99, while three months drops down to $3.99 ($11.97 total). A full year subscription will cost you $2.99 a month ($35.88 total). This FrootVPN review looks at what you get for your money.

I noted during my FrootVPN review that the provider is one of the cheapest VPNs out there, as going any lower in price will probably give you a free VPN! It is also nice to see that FrootVPN doesn’t have auto-renewal on by default, a feature that can lead to a lot of frustration.

frootvpn pricing

If you do sign up to FrootVPN, you have the security of a 30-day money-back guarantee if you are unsatisfied with the service.

FrootVPN accepts all major credit cards as well as Paypal. Bitcoin payment is also possible through BitPay, giving customers an additional level of anonymity.

Summary

  • ProsPROS
  • Extremely affordable prices
  • OpenVPN support
  • Bitcoin accepted
  • No logs kept
  • Support for Perfect Forward Secrecy
  • ConsCONS
  • No software client
  • Website could be improved
  • Some concerns regarding performance

Features

FrootVPN is based in Sweden, which is a country that is part of the “Fourteen Eyes” network. These 14 countries have various agreements to collect and share intelligence amongst each other. This isn’t ideal if you are looking for complete privacy on the web, but I’ll touch on this later on in the review.

I’ll also note in this FrootVPN review that the provider did initially begin as a free service, only transitioning into a paid service when operating expenses and the user base became too much to handle.

FrootVPN has 36 servers in 19 countries, with 12 of these located in Sweden. There is a nice mix of locations available, including Russia, Brazil, and Israel.

frootvpn servers

Purchasing a FrootVPN plan gives you up to three simultaneous connections to the service, or you can simply configure your router for FrootVPN and never worry about all of your devices being protected.

Visit FrootVPN »

Security and Privacy

VPN protocols supported by FrootVPN include OpenVPN, PPTP, and L2TP. I was happy to see OpenVPN being recommended by FrootVPN, even if their is a slight drop off in performance as a result.

As I mentioned earlier in this FrootVPN review, it is a Swedish company and is subject to the Fourteen Eyes data retention and sharing agreements. Sweden isn’t as terrible for privacy as the US or the UK, but the possibility of your data being shared amongst the 14 countries is not ideal when looking for complete privacy. You can read more about the Fourteen Eyes group here.

FrootVPN runs AES-256-CBC encryption in combination with an SHA-384 hash and 2048-bit key. There is also support for TLS 1.1+ through Perfect Forward Secrecy, which further shows that FrootVPN cares about protecting customer data.

FrootVPN claims to keep a strict no-logging policy in place. While I’m sure that FrootVPN does everything possible to stay true to this, being located in Sweden does subject it to various “Fourteen Eyes” agreements.

frootvpn review

P2P activity is allowed on all of FrootVPN’s servers. I would recommend checking the server list first, however, and selecting a location with a low server load.

The Website

FrootVPN has a visually pleasing website with lots of helpful information easily accessible. The client area also allows you to view the server list and manage account settings. There is also a nice blog with regular posts concerning industry news and tips regarding the VPN service.

Unfortunately, there is a fair amount of poor English scattered across the website (as you can see in the screenshot below). I’ve experienced this with other providers before and it is quite disappointing to see, considering the global reach of a VPN service.

frootvpn-website-english

FrootVPN’s “Privacy Policy” and “Terms and Conditions” pages also leave much to be desired. The text is barely visible, which when considering the importance of these pages is highly suspect.

Support

When it comes to customer support, FrootVPN has a ticket system supplemented with an FAQ and some troubleshooting guides, depending on your platform. There is also a live chat service, although this is only available during FrootVPN’s regular business hours.

frootvpn-support

I submitted a test ticket on a weekday morning to see the answer quality and how fast I could get a response. I received a satisfactory answer less than 24 hours later.

FrootVPN also maintains active profiles on Facebook, Twitter, and Google Plus. If you are comfortable using these platforms, you can also send messages to these profiles if you need answers in a pinch.

The Process

Signing Up

Signing up to FrootVPN is completely painless. All you need is an email address and password to get started. The website advertises being able to complete the sign-up process in less than ten seconds.

frootvpn-signup

Setting up FrootVPN on Windows

As I mentioned earlier in this FrootVPN review, the provider does not have a software client, meaning you will have to set up everything manually on your device.

This method is tedious and makes switching servers a time-consuming event. Those without a technical background might find themselves in trouble should any problems arise.

I downloaded the necessary configuration files and tried out FrootVPN for myself. After running into some initial issues, I was surprised by how quick the whole process was. After downloading the configuration files from the FrootVPN user area, you simply have to add the files to the OpenVPN client, enter your credentials, and you are all set!

frootvpn client

FrootVPN Review: Performance

When it comes to reviewing VPN services, speed is perhaps of the most important test. It is worth noting that OpenVPN can result in slower speeds, something I kept in mind when testing FrootVPN.

frootvpn download speed

frootvpn upload speed
The graphs show highest, lowest and average speeds for each server and location. See our full speed test explanation for more detail.

Unfortunately, I wasn’t able to establish a connection to the FrootVPN servers in the UK or France. Additionally, speeds across the board were quite poor, even when taking OpenVPN’s slower speeds into consideration.

As part of my speed tests, I also ran some IP and DNS leak tests to see if FrootVPN leaks any of this information through the service. I was happy to see there were no leaks with FrootVPN, but I would recommend checking this for yourself using IP-leak.net or a similar test.

Other Platforms

As a result of the support for OpenVPN, FrootVPN is available for nearly every platform imaginable. The only obstacle here is having to do all the manual configuration yourself, which might be frustrating for those who aren’t tech-savvy.

For this FrootVPN review I tried out setting up the service on my iPhone with iOS 9.3.5. Set-up was easy, with the process being even quicker than setting up FrootVPN on Windows. All you need to do is e-mail the OpenVPN config files to yourself and open it on your iPhone. Enter your FrootVPN credentials and you are all set!

frootvpn ios

Conclusion

I liked

  • Extremely affordable
  • Perfect Forward Secrecy support
  • Bitcoin accepted
  • No logs

I wasn’t so sure about

  • Website has poor English

I hated

  • Unavailable servers and poor speeds
  • No software clients

If you are looking for a highly affordable VPN and have an understanding of how to set up a VPN manually, FrootVPN might just be the right service for you. Solid encryption, lots of locations, and features like Bitcoin payment and Perfect Forward Secrecy all contribute to FrootVPN being a solid VPN.

There are some concerns regarding speeds and service availability, although this might have just been a temporary issue at the time this review was written. Try out FrootVPN for yourself and take advantage of the 30-day money-back guarantee to find out if the service is right for you. Hit the link below to get started!

Visit FrootVPN »


Thomas Ujj Born in Canada, raised in the U.S, yet somehow living in Hungary. I have a passion for anything technology related, gaming, freedom and privacy, food and Italian football team AS Roma.

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4 responses to “FrootVPN Review

    Finally an updated review of FrootVPN here in bestvpn. Nice review Thomas! Been a user of frootvpn for over a year now. I really like its pricing and I love its simplicity – their simple guides where you can connect on your own w/o downloading any software and the service itself and their flexible support staff that are answering even in twitter! Cheers

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