Katrina Power

Katrina Power

सितम्बर 15, 2016

Pricing & Plans

VPNArea has three different payment plans on offer, with monthly prices being knocked down the longer the subscription. A one-month plan clocks in $9.90 per month and then reduces to $8.33 per month for a six-month plan. Purchasing annually gives users the biggest bargain of all at $4.92 per month – 49% off that of the monthly plan.

VPNArea pricing

Unfortunately, VPNArea does not have a free trial that users can use to test the provider’s services before they commit to their preferred plan. However, it does have a seven-day money back guarantee, so if you decide that VPNArea is not for you before the week is up, VPNArea will happily refund your money.

On the subject of cash, VPNArea accepts a number of different payment methods. In addition to the standard credit cards Visa, Mastercard, Discover, American Express, UnionPay, JCB, and Maestro, users can also pay through e-wallets PayPal, Payza, and Webmoney. Bitcoin is also on offer, which is great for users looking for greater anonymity.


  • No logs policy
  • Great security features
  • Optional dedicated IP add-on
  • No 24/7 customer service
  • Requires Admin access


VPNArea is owned by Offshore Security LTD, a company that is registered in Bulgaria (and therefore falls under Bulgarian jurisdiction) but whose servers and emails are hosted in Switzerland.

Other features of VPNArea include:

VPNArea features

As you can see above, you’ve got plenty of options when it comes to VPNArea. The Bulgarian provider boasts hundreds of high-speed servers in over 54 countries. These range from the common (Australia, Canada, UK, US) to the more obscure (Saudi Arabia, South Korea, Russia, South Africa). This coverage of more rarely serviced parts of the world makes for a truly global network that is sure to appease the majority of individuals in the market for a good VPN. Wonder if the country that you want an IP address for is offered by VPNArea? Take a look at the graphic below.

VPNArea servers

In addition, you can find more information about each country’s coverage (such as server count) by taking a peek at VPNArea’s server network list. It can be found via the clearly marked button on the front page of its website.

You can take advantage of VPNArea’s worldwide coverage through not only one but all of your devices, too, thanks to its generous five simultaneous connections. They don’t have to belong to just you, either – VPNArea notes that members of your household can have their mobiles, desktops, tablets, and routers covered by your subscription, so long as it stays under the limit.

Dedicated IP with Private VPN Server

VPNArea customers can pay as low as $15 a year to add on a dedicated IP with a private server to their existing subscription. It gives you the freedom to choose from a multitude of countries, including popular picks such as the UK, the US, the Netherlands, and Australia, with the price depending on the country.

VPNArea dedicated IP

VPNArea’s dedicated IP price has risen quite a bit since our last review, but it’s competitive within the market and remains one of the lowest cost. Moreover, it’s the only one (to their and our knowledge) that includes a free private VPN server.

A dedicated IP address with a private server will be appealing to the techies out there, and anyone who wants to run mail or gaming servers. It’s also less likely than a shared VPN IP address to get noticed and blocked by services like US Netflix! However, it’s important to remember that a private IP address is easy to tie back to YOU, so not the best option if privacy is your top priority.

One more important thing to note in this section of our VPNArea review: The dedicated IP with private VPN server is an optional add-on only for 6-month and yearly subscriptions. It is not available for monthly subscriptions.

Visit VPNArea »

Security & Privacy

As was mentioned in the previous section, VPNArea is not subject to mandatory data retention laws found elsewhere in Europe due to its Swiss location and registration in Bulgaria. In its FAQ section, VPNArea claims that since they’re not an internet provider, they do not fall under the data retention laws in the country where the company is registered. Therefore, they say that they are able to keep no logs of their customers’ activities.

However, as a commenter on this article pointed out, VPNArea’s being hosted in Switzerland means that the company’s data could be subject to Swiss data retention laws. This could compromise the security of VPNArea and its promise of keeping no logs. That said, it is not clear yet how (if at all) these Swiss laws apply to VPNs, which are often a gray area. Hard facts about how Swiss data retention laws affect VPN providers have proved to be difficult to find, so I cannot say anything conclusive on this subject with any certainty, but I will update this section as more information comes to light. However, in the absence of concrete answers it’s always best to err on the side of caution.

(Another word of warning: When it comes to providers that claim to be logless, you should always take their word with a grain of salt. That said, there has yet to be an instance when VPNArea exposed or handed over user information, so we’re inclined to believe it does as it says. Still, a little skepticism never hurt anyone – especially where online privacy and security is concerned.)

VPNArea security features

VPNArea Review: Encryption

On the technical front, VPNArea supports the OpenVPN and PPTP protocols.

If you care about your online privacy and security, we’d strongly advise against choosing PPTP, as it’s known for being insecure and easily decrypted by third parties. Instead, we would suggest choosing the vastly more secure OpenVPN, which VPNArea encrypts with the tough-as-nails 256-bit AES algorithm.

OpenVPN Encryption
Control Auth
Forward Secrecy
Logs & Legal

*Hosted in Switzerland.

Built-In Security Systems

Our VPNArea review revealed some nifty security systems built into its software that any security lover is sure to appreciate.

First is its Anti-WebRTC system, which fixes the WebRTC Leak on Windows, a browser feature that can reveal your real location even if you’re connected to a VPN. VPNArea’s Ant-WebRTC system patches this leak, thereby keeping websites from discovering your real location.

Second is VPNArea’s Anti-DNS Leak system. While a VPN encrypts your web browsing and prevents your internet service provider from seeing your traffic, it doesn’t stop it from seeing the names of the websites that you visit. This is because to turn a hostname (or URL) into an IP, the computer uses the DNS servers of your Internet provider. You can stop your provider from snooping on what you get up to online by enabling VPNArea’s Anti-DNS Leak system, which allows you to change your DNS servers and check what country they are located in.


Like any VPN provider that cares even a smidge about privacy, VPNArea’s client software has a killswitch. If you enable the function and connect to a server, and the VPN stops working at any point, the killswitch will disconnect your Internet to prevent you from being exposed.

Still confused about what a killswitch is, or how it works? Read its definition and those of other VPN jargon in our glossary.

Auto IP Changer

This neat little feature can be used to add that little bit extra layer of security to your Internet browsing session. If you turn it on, you can set your preferred interval in minutes. For example, you can set it to change every fifteen minutes. After which, your IP address will be changed to a random server every fifteen minutes. Pretty cool!

The Website

Our VPNArea review did find the website to be a bit of a smorgasbord. Overall it is tastefully designed and requires little navigation, with the bulk of the information customers are looking for found on the lengthy landing page. Its layout is clean and is accompanied by some modern graphics that make it pleasing to the eye.

VPNArea review

That said, the rest of the website is a bit of a hit and miss, with information inconsistent and a tad all over the place. Its FAQ, in particular, is – while helpful and informative of the company and VPNs in general – woefully out of date and has some answers that conflict with what’s said elsewhere on the site.

However, with a bit of searching, you’re bound to eventually find what you’re looking for. It doesn’t have a designated search tool, but starting points can be found at the top of the page under categories like “Members,” “Buy Now,” “Forums,” “FAQ,” and “Contacts.”


VPNArea has a nice array of support options. Answers to the most common questions that users may have can be found on its FAQ page, but as I mentioned above, it’s quite out of date so I’d suggest contacting VPNArea directly if you have a pressing problem. You can do so via email (support@vpnarea.com), via Skype (vpnarea-support), or via live chat, which can be accessed via the yellow button at the bottom right of the provider’s webpage.

VPNArea customer support

To test out its support services, we decided to try having a query regarding its dedicated IP address feature answered via live chat. Unfortunately, we were met with the following message:

VPNArea live chat

While we’re disappointed that VPNArea has a live chat that’s not serviced 24/7, we did submit our query via email and – true to their word – we received a response within a day. The representative was courteous and knowledgeable and gave a direct answer to our question, not to mention some additional information regarding both the dedicated IP address and their service’s security features.

In addition to its designated customer support platforms, users can also try to communicate with VPNArea via its social media pages. It has profiles on both Twitter (@vpnareacom) and Facebook (VPN Area – Offshore Security EOOD) and has a history of answering customer queries on both.

The Process

Signing Up

Signing up for VPNArea is a simple endeavor. All you have to do is click “Buy Now” on the front page and you’ll be presented with their registration sheet, which you can use to ‘sign up in seconds’ just as advertised.

register for VPNArea

As you can see above, to order to get a subscription at VPNArea you will be required to provide the following information: First name, last name, email address, and country. You will also be asked to generate a username and password, write how you discovered VPNArea and check the human authentication box.

You will also be presented with a wide array of payment options, which we discussed at length in the ‘Pricing & Plans’ section of this VPNArea review.

After you are registered, you can immediately enter the members only area. You will also receive a welcome email which contains account information, installation and configuration links, and the direct email addresses of the sales team, support team, and general manager.

Installing VPNArea on Windows 10

Installing VPNArea on my Windows 10 desktop was as easy as clicking on the “Setup VPN” tab in the members only area and locating the button for Win 10/8/7/Vista/XP. Afterwards, I was sent to a page which contained step-by-step instructions for installation. They were easy to follow and accompanied by helpful screenshots.

The setup itself was exceedingly simple. Once the setup wizard started it was just a matter of going through the motions.

VPNArea setup wizard

It only took a few minutes before the installation was complete and the VPNArea icon appeared on my desktop. Afterwards, to open, you have to right click and click ‘Run as administrator’. The client will then pop up.

The VPNArea Windows VPN client

Once the VPNArea Windows client was open, I simply had to enter my username and password, choose my desired server, and click connect. I was then connected and protected within minutes.

VPNArea Windows 10

When it comes to the VPNArea client, what you see is what you get. Everything is clearly labeled and neatly organized on the left-hand side, allowing you to configure the VPN to your preferences. It’s all incredibly easy to do as well, making it very user-friendly.

The “Servers and Speed” tab allows you to view all the available servers VPNArea offers around the globe. That said, you can only connect via the homepage. You can also do other neat things on this page such as conduct a speed test on all or selected servers, and show server load information to see how many users are online on each server.

VPNArea servers list

As the name implies, under the “Killswitch” tab you can enable or disable the VPN’s killswitch as you please. We tested it for our VPNArea review and it worked perfectly, disconnecting our internet so as not to leave us unexpectedly exposed. The “Anti-DNS Leak “tab works much the same way. We tested that as well as VPNArea’s anti-WebRTC system more in-depth in the ‘Performance’ section of this review.

VPNArea killswitch

The Auto-IP Changer is as simple to set up as the other features, with it just being a matter of turning it on and setting your desired number of minutes. These can be changed at any time.

VPNArea ip changer

Finally, in the Settings tab you can set VPNArea to do things such as run as soon as Windows starts, auto-connect to the last server you used, check for daily updates, and enable IPv6 leak protection.

Performance (Speed, DNS, WebRTC and IPv6 Tests)

Graphs show highest, lowest and average speeds for each server and location. See our full speed test explanation for more detail.

My VPNArea download speed results quite impressive, with the Frankfurt and London locations giving the exact same speeds as when I wasn’t connected to a VPN! These locations hovered around 30 to 50 Mbps download speed – great for streaming Netflix or other content that might be blocked in your country.

I was, however, slightly disappointed by the US test results, with upload speeds somehow being higher than the download speeds. Whether this is a regular issue with VPNArea remains to be seen, but it is worth keeping an eye on if you are looking for a fast, US VPN.

I didn’t detect any DNS leaks during the speed tests for this VPNArea review, which is always a pleasure to see. You can use ipleak.net to check for both DNS and WebRTC leaks for yourself, while test-ipv6.com will detect any vulnerability to IPv6 leaks. doileak.net, meanwhile, is a mix of all the aforementioned tests. We at BestVPN.com strongly recommend that you run these tests every so often to make sure that the strength and security of your VPN is in working order.

Other Platforms

In addition to Windows, VPNArea supports all the quintessential operating systems – namely Mac, iOS (iPad and iPhone), Android, Chromebook, and Linux – as well as routers such as DD-WRT, Merlin Firmware, and Tomato. In-depth instructions for configuring each supported platform can be found in VPNArea’s members-only area, and will have you set up in a snap.

While the client is near-identical across platforms, iPhone and iPad have a nifty extra feature: the OpenVPN Connect App.

VPNArea Review Conclusion

I liked

  • No logs policy
  • Dedicated IP address with private server add-on
  • Great customer service with plenty of contact options
  • Good security features

I wasn’t so sure about

  • Confusing website that contains some outdated information
  • Live chat not serviced 24/7
  • Uncertainty over security of Swiss location
  • Requires Admin access to run

I hated

  • Nothing

Let’s recap this VPNArea review, shall we? VPNArea is a privacy-focused provider based in Bulgaria and hosted in Switzerland. It possesses some impressive security measures – including a strict no logs policy, 256-bit AES encryption, DNS leak detection and a killswitch – in addition to other great features such as a quick and helpful customer service and a dedicated IP address with a private server add-on. While its website is a little out of date in some areas, it’s client software is cutting edge, and that’s where it counts the most. We were left impressed after giving it a go for this VPNArea review, and we think you will be too. There’s no harm in signing up today to see if VPNArea is the VPN provider for you – it’s risk-free, thanks to their 7-day money back guarantee!

Visit VPNArea »

Katrina Power

द्वारा लिखित

प्रकाशन तिथि: सितम्बर 15, 2016.

March 13th, 2018

Canadian freelance writer and social media marketer currently living in France. Avid lover of solo travel, new technology, fashion, international affairs, and French music.

81 के उत्तर “VPNArea Review – 2018 Update

  1. Jitterbug कहते हैं:

    I’ve been with VPNArea for a few months now after a disappointing year with with PureVPN – DNS leaks every session, regular disconnects, email/live chat responses that were 95% copy and paste jobs (and therefore rarely answered the question on hand), aggressive email marketing, slow speeds, software loaded with excess cr@p that you never use (without getting core basics right), etc (s (5/10 at best). So VPNArea has been a much better experience (7/10). Issue however are as follows:

    (1) Most importantly, when servers go offline they are usually offline for a l.o.n.g. time. Recent cases in point – Adelaide/Perth, Denmark, Argentina, Colombia, Romania, Mexico have been down for days. I don’t think I have EVER seen a customer on Argentina P2P server – can NEVER connect to it, nor Costa Rica (yes, VPNArea shows number of users on each server). In fact, I avoid all South American servers as they are either always offline or never connect (or regularly disconnect).

    (2) Emails to staff rarely get answered in relation to (1) above. Checking for last 3 days, I see still no users on Argentina and still cannot connect…same issue last 3 months and not fixed nor explained in forums.

    (3) Forum is a disgrace…rarely any action and weird order of posts.

    I’ll not be renewing at year end – will try another one (changed every year for last 5 years!).

    Bottom line..no perfect VPN out here.

    The problem is is they load their software with every feature possible but instead should focus on making the few simple basics work 100% – good speed, no logs, no disconnects, no leaks, small # of servers that have bandwidth

    1. Dimitry from VPNArea कहते हैं:

      Dear Jitterbug,

      Thank you for your 7/10 score of VPNArea. I would like to address some of the issues you’ve raised and to tell you about some exciting changes:
      1) Currently we’ve decided to permanently replaced Perth with Brisbane and we’ve deployed a Dedicated server there which is here to stay, online and working.
      While both Argentina and CostaRica were offline for a period of time, that was only to rebuild and replace them with more reliable and faster servers. If you give it another try I’m sure you’ll be pleasantly surprised by the speed increase and the stability and reliability of the servers.

      We have servers in 69 countries, it is nearly inevitable not to have some which are offline at some point. I can confirm that work on all of our infra structure in South/Central America is complete and Chile, Brazil, Argentina, Colombia, Costa Rica, Panama, Honduras, Mexico ) use the most reputable server providers and are all online and working. To remedy a frequent disconnection I advise you try changing the “Protocol:” of the connection to TCP, if speed performance isn’t decreased by that action you should be able to enjoy a steady connection.

      2) If you could post a ticket number where your inquiries about the servers were ignored I’ll make sure to scrutinise our support team’s ways. Customer satisfaction is paramount and there will be strict action taken upon confirmation of your ticket.

      3) It is on our agenda to replace the forum with a different platform where order of posts is easier to navigate and communication is more interactive. We do reply to all requests and posts on the forum.

      About our software, in the next 30 days there will be a significant re-design of our Windows and Mac apps that will restructure the current features and add new ones. The new design will be more user friendly while the settings panels will allow the advanced users deeper level of control. New VPN protocol, obfuscation and ad-blocking are some of the notable new features that will be introduced.

      If your membership has expired by then, please do mention this comment in your review and we’ll give you a free account for a month to try out the new changes.

  2. Meeko कहते हैं:

    Signed up today. Initial feeling is that speed is good. But current version software ( has a huge bug: The VPN keeps resetting my Windows DNS settings to “Obtain DNS server address automatically” after I have purposely set it to “Use the following DNS server addresses”. I believe it’s doing this every time I disconnect from the VPN.

    I need to be able to maintain my manual DNS settings whenever I’m not connected to the VPN. This bug means that my manual settings are constantly being overridden back to my ISP’s DNS settings. I had a chat online with Zack who acknowledged they know about this issue and that a new release should fix it “in the next few weeks”.

    I’m not prepared to wait that long – I will give it 6 days, since the refund period offered is within 7 days. If not fixed by then, I’ll try another VPN. (I would also be prepared to try a previous version of the software, in the hope that this bug did not previously exist. Zack said he would try to email one to me).

    On the plus side, while connected to the VPN and using their own DNS servers, the ad blocking function seems to work well. Although many other users are complaining on their forum at https://vpnarea.com/forum/thread/vpnarea-no-logs-dns-servers/ (since July 2017) that when performing an extended test on dnsleaktest, a plethora of servers are found, none of which appear to be owned by VPNarea. This is of course a huge concern – and despite the posts being several months old, no-one from VPNarea has responded to this concern.

    1. Douglas Crawford कहते हैं:

      Hi Meeko,

      I’ll just note that as long as the DNS requests are proxied through VPNArea’s servers, this is not a reason for major concern, as the DNS servers performing the DNS translation will not see who made the DNS request.

    2. Meeko कहते हैं:

      Thanks Douglas. I think I’ve got around the issue anyway, by disabling the Anti-DNS Leak protection option. Instead, I’ve manually my Windows DNS settings to Google DNS (same as I would normally do without the VPN) and VPNarea now seems to leave my manual settings alone.

      I no longer have the benefit of the ad blocking that VPNarea’s DNS also provides, but I can use AdGuard Chrome extension instead. Using Google DNS, there’s also no lingering doubt about whether or not VPNarea’s DNS requests are proxied or not.

      Please let me know if you have any concerns about this methodology?

      1. Douglas Crawford कहते हैं:

        Hi Meeko,

        Hmm. But that means you are telling Google every website you visit. Doesn’t that rather counter the point of using a VPN in the first place?

    3. Meeko कहते हैं:

      Yes, I see. How about OpenDNS instead of Google DNS – less of a risk?

      Also with regard to your first reply, can we be really certain that all DNS requests are actually proxied through VPNArea’s servers?

      1. Douglas Crawford कहते हैं:

        Hi Meeko,

        Well, OpenDNS also logs pretty much everything. I would suggest non-profit, decentralized, open, uncensored and democratic OpenNIC if you really must use a third party DNS resolver. But really – as long as VPNArea is proxying its DNS requests (I’m pretty sure it does, but why not ask?), then then I thin you are better off of using VPNArea…

    4. Meeko कहते हैं:

      Thanks Douglas – I’ll give OpenNIC a try then.

      The reason I can’t use VPNarea’s DNS is because of the bug in their Chameleon software, which affects you whenever you are *not* using the VPN. Granted, the VPN is likely to be used 99% of the time; but it’s not acceptable that the software resets your Windows DNS settings to “automatic” every time the VPN disconnects.

      Users need to be able to *manually* set their preferred DNS settings – and be confident that they will revert to those preferred settings each time the VPN disconnects or just isn’t being used for whatever reason.

      To explain why: In my case, the bug means that whenever I’m not using the VPN, my DNS automatically reverts to my ISP’s DNS, because my ISP has seen fit to hard-code it into the Netgear modem/router that they supplied – it cannot be over-ridden due to the ISP’s custom firmware. I’m not happy about this, in light of Australia’s draconian meta-data retention policy, so I need to be able to manually set the DNS on my Windows devices to something of my choosing.

      I can’t program VPNarea’s DNS servers in manually, since they don’t work while you aren’t connected to the VPN, so it results in no internet at all. This is the reason why the only compromise I can fathom is to *not* use VPNarea’s ‘Anti-DNS leak’ option, because in avoiding it, VPNarea leaves my manual DNS settings intact whether I’m on of off the VPN.

      With their 7-day money-back guarantee, I have a few days to go before I need to decide whether I’m prepared to trust my DNS privacy to OpenNIC until this bug is hopefully rectified (they told me that a new release should fix it “in the next few weeks”, but I don’t trust such non-specific timeframes) or ditch VPNarea for another provider.

      I’m happy with the VPN otherwise, but this bug with the software could be a dealbreaker.

      1. Douglas Crawford कहते हैं:

        Hi Meeko,

        Ah. That makes perfect sense. An alternative might to be just quickly reset your DNS settings to point to an OpenNIC server whenever you aren’t using the VPN using DNS Jumper app.

    5. Meeko कहते हैं:

      You are a font of knowledge, thanks, I’ll look into that 🙂

      Meantime, I’ve just noticed another bug in the Chameleon software. No idea whether this has been reported before…

      Whenever I have Anti-DNS Leak *disabled*, regardless of whether Windows DNS settings are set to manual or automatic, things work as expected as long as *not* connected to the VPN.

      But… when the VPN connects, the Chameleon software always shows (under “Current DNS”) that it’s added a *3rd* DNS setting, and this is always (OpenDNS)!
      dnsleaktest.com confirms that “OpenDNS, LLC” is indeed being used (as well as others).
      — This 3rd DNS setting isn’t added while Anti-DNS Leak is enabled —

      What this means is that even if I use OpenNIC, whilever the VPN is connected but the Anti-DNS Leak is disabled, DNS requests still get routed through OpenDNS.

      I think this is a huge issue, so I would appreciate if some other users would kindly test this as well.

      1. Douglas Crawford कहते हैं:

        Hi Meeko,

        Hmm. That would count as a DNS leak, but if this only happens when DNS leak protection is disabled then I’m not sure it can be held a against a provider. Hopefully , using DNS Jumper will solve your problem.

    6. Meeko कहते हैं:

      DNSjumper is a nifty utility, and I’ve programmed it so that on each reboot it connects to OpenNIC DNS servers (they aren’t in the default list, so I had to add them).

      I’ve noticed now that while using DNSjumper, VPNarea still reports a 3rd DNS being in use whenever Anti-DNS Leak is disabled, but instead of it being OpenDNS, it’s now my router’s address – I assume this isn’t dangerous?

      Since I’ve only signed to VPNarea for a month to test the waters, thanks to your help I think I’ll at least see out the month before making a decision whether to renew or try another provider, rather than asking for a refund.

      But I am concerned that they are forcing OpenDNS on users who choose to disable Anti-DNS Leak. Sure, it’s not a ‘leak’ as such, but as this appears to have been built in intentionally, it’s kinda worse, because a) I can’t fathom any reason for it, and b) it’s dangerous due to the privacy concern. (Granted, I wouldn’t even have known that OpenDNS keeps logs until our discussion here – thanks for your assistance and education!)

      1. Douglas Crawford कहते हैं:

        Hi Meeko,

        I am glad to have been of some help :). Indeed, showing you router’s address in the client is not “dangerous”. I’ll just say that in my view, VPNArea’s responsibility to ensure all DNS requests are handled privately ends when you disable its DNS protection feature.

    7. Meeko कहते हैं:

      Agreed, but this now gets us right back to their acknowledged bug reported in my first post, which is that whenever the VPN disconnects, it wipes your previous manual DNS settings and sets them back to ‘automatic’ which in my case = my Australian ISP’s DNS = my metadata is collected and stored for two years.

      I’d suggest that VPNarea’s responsibility also extends to *not* making my computer less secure than it was before I started using their service! DNS Jumper will help me to control this manually.

      Complicating the matter is that I don’t actually think it happens every time, but anyway, the main thing is they have acknowledged the bug and said it should be fixed “in the next few weeks”. I don’t think this a good enough timeframe, but I’ll see out the month’s subscription and hope for the best.

      Also more recently, been trying out the option to start the VPN and connect automatically when Windows starts, and so far this has not worked even once. Sometimes when Windows loads, I even find that my network connection is in ‘disabled’ state. Guess I’ll have to have another tech support chat with them about that.

      1. Douglas Crawford कहते हैं:

        Hi Meeko,

        That is a fair point, and it’s good see that VPN Area plans to fix the issue. Hmm, do that. This is a pretty basic feature, I I’m surprised it doesn’t work for you.

    8. Meeko कहते हैं:

      I got to the bottom of the issue with the VPN having an apoplexy every time Windows starts: it would either throw up endless continual error popups, filling the screen until force-closed via Task Manager; or it could not connect because for some reason my NIC had been forced into the disabled state; or it simply could not connect because it couldn’t find any of its servers.

      All of these issues were due to me shutting down the PC without first manually exiting from the Chameleon software completely. It’s an annoying issue, because simply disconnecting from the VPN manually wasn’t sufficient – I actually needed to exit the VPN software completely before every shutdown.

      Having got into that habit, I had no further issues with the VPN reconnecting automatically on reboot, apart from the equally annoying Admin privileges popup that you need to accept every time.

      In this forum on July 11th 2017, Dimitry from VPNArea promised a resolution to the Administrator privilege issue “within 72 hours”. It has now been around 55 times as long as he promised, yet there is still no new version which resolves that issue!

      There has also been no resolution to the DNS issue we discussed at length above, which I was told by tech support would be fixed “in the next few weeks”. So I have the feeling that development on this VPN seems to have stalled.

      On the plus side, I had no (major) speed issues that couldn’t be resolved by switching servers, so for Australian users this seems to be quite a good VPN in that regard.

      However due to the lack of attention to the other issues, I’m not going to renew my subscription, and will give another VPN a shot for the next month. Haven’t yet decided which one…

    9. Dimitry from VPNArea कहते हैं:

      Thanks Douglas for pointing this out.

      @Meeko, we did respond in the July thread in August:
      VPNArea Team 2 0 on August 2, 2017
      Hi Guys,

      as pointed by cryolithe, since there is no DNS leak there is nothing to worry about. We use a number of no-logs DNS servers from OpenNIC: https://servers.opennicproject.org

      When you contact our own DNS servers they forward the request themselves to the OpenNIC dns servers, that is why you see various DNS replies, as we have a list of OpenNIC servers which we use to handle the requests.

      However the OpenNIC DNS servers do not see your IP address because they are being contacted by our own DNS servers, which keep no logs.

      What you seeing is normal and everything works as intended.
      I also want to mention that we have 2 sets of DNS servers (available in “DNS” section in Members Area, one set which is no-logs and the other set which is no-logs but also provides ad-blocking.

      We’re also working on adding extra functionality to those ad-blocking servers to prevent access to known malicious web site, so in a way to prevent malware and ransomware from being downloaded in the first place.

      Thank you for being our customer, any criticism is always welcome and we always listen to it. Our support team is instructed to relay all feedback to management.

  3. @n@@b कहते हैं:

    How come u guys dont have ideal payment option?

    1. Dimitry from VPNArea कहते हैं:

      Hi @n@@b,

      One of our payment processors Paymentwall supports iDeal and we will be introducing it soon as payment method.

  4. recep parmaksız कहते हैं:

    Never got used to internet purchases and was never able to make one on my own, without the help of a family member. Yesterday I had to spend like 2 hours on chat in order to get my payment sorted. This is the first time I see a chat representative that is so patient with a completely dyslexic person like me. Although the price could go a bit low, I am happy with the overall discount I’ve received for a year subscriptions.

    At least I can finally enjoy my sports channels and again thank so much to that patient guy behind the chat ( forgot his name ) for the patience.

  5. Johann कहते हैं:

    After trying two other VPN providers, I can say I’m finally satisfied with the quality of service and the good speed this company provides. I’ve experienced no issues whatsoever since I signed up, and the Mac software is friendly and functional.

  6. Jimmy कहते हैं:

    “Run as Administrator”??? As Luke justly pointed out with PIA “No one should require having admin privileges, because if you are hacked the consequences of the hack can be much more severe if you are an admin. You should always run as a standard user. Run specific apps in admin mode if you need them for that app. But that’s not what PIA requires. You trade off getting some security protection with PIA versus additional 24/7 security concerns running in admin mode. You bring that to their attention and they don’t understand, which means they don’t understand security so you should use it.”

    Is there a work around?

    1. Douglas Crawford कहते हैं:

      Hi Jimmy,

      I agree that no VPN app should need admin privileges to run. You will need to ask VPNArea about whether this is actually necessary.

    2. Jimmy कहते हैं:

      I confirmed with them that Chameleon requires to be run by an administrator account.

      1. Douglas Crawford कहते हैं:

        Hi Jimmy,

        Thanks for alerting to this. I have passed the information on to Katrina, who will update the review in the next couple of days.

    3. Dimitry from VPNArea कहते हैं:

      Hi Douglas, Jimmy,

      It wasn’t until roughly 6 months ago that OpenVPN for the first time released a windows version which does not require running OpenVPN as administrator. Prior to that for the last 16 years All VPN providers, with no exceptions, were running their Windows openvpn based apps as administrator. Many still do.

      Currently a quick research shows that PIA, IPVanish, NordVPN Windows apps are also ran as administrator, like ours.
      Buffered live chat person suggested we run their app as Administrator too.

      We and others still require administrator privileges in order for features such as Killswitch to remain effective.

      However we’re already working on a new version that will allow users to run the app as a regular user by default and in case there is a functionality that does require Administrator privileges and we can’t find a workaround for it, the user will have the option to restart the app with such privileges. We expect the new version to be ready within 72 hours.

      PIA PrivateInternetAccess May 17, 2017:
      Also running as administrator
      IPVanish May 15 2017: https://support.ipvanish.com/customer/en/portal/articles/2806008-ipvanish-for-windows-guide?_ga=2.48818533.2129394659.1499812934-821926976.1499812934
      Also running as administrator
      Also running as administrator
      Buffered LiveChat 11 Jul 2017:
      “Zach: Yes we would recommend it to use Buffered on administrator privileges”

      1. Douglas Crawford कहते हैं:

        Hi Dmitry,

        Thanks for that input. I install new (Open)VPN clients all the time, and never need to grant admin privileges for them. I grant, however, that it may be that I have allowed an OpenVPN app admin privileges at some time in the past, and that may persist through every other other OpenVPN app that I use. I will remove most of the warnings from this review, but given that OpenVPN now does not require Admin privileges to run, we will flag this issue up in future reviews whenever we encounter it.

    4. Meeko कहते हैं:

      Hi Dimitry,
      I’m using Chameleon v1.0.56.286 and I’m curious as to why it still requires admin privileges to run – it’s now 4 months after your last reply and I see from this thread that there was supposed to be an updated version released 4 months ago that no longer required this?

  7. Paul कहते हैं:

    Hi All
    I had a chat with Zack about their service but I want to use it on my Sony Android TV and not on the PC. Does anyone here have any experience with installing and sucessfully using this service for US Netflix on this type of TV?

    1. Douglas Crawford कहते हैं:

      Hi Paul,

      I do not have personal experience of installing VPNArea on an Android TV, but can think of no reason its Android app won’t work just fine. The last time we checked, VPNArea worked with US Netflix, but I don’t know the current situation. VPNArea offers a 7-day money back guarantee, so why not take advantage of that to test that the service woks with your TV and Netflix?

  8. VPN user कहते हैं:

    Spent several hours today with live chat (i.e., Jean) to try and resolve some connection problems with VPNArea as I could not connect to any US locations (?) only European ones like Austria, etc, and they had to give me another password to try and connect although it did no better than the original password I had selected. Again, for Mac computer users it looks like many VPN’s present connection problems and VPNArea is just not going work. Also, kept losing the chat window due to some sort of connection drop out and this made for a very disappointing trial run with this VPN. Will be looking for something else.

  9. Karl कहते हैं:

    I’m not the most computer literate person, I’ve had issues setting up and again when I renewed my subscription, and every time the online assistance was magnificent!!! Very patient, friendly, and efficient, love the service! Thank you!

  10. Bob कहते हैं:

    I sent a question about IPv6 to VPNArea support and they replied as below. Is their answer credible or is there cause for concern or some loss of functionality? I would appreciate your input on this.

    I said:
    “The last two things [my VPNArea] software says before it connects is: ‘Disable IPv6’ and ‘IPv6 disabled.’ It’s my understanding that if there is an IPv6 connection problem, that disabling it is an undesirable solution. Perhaps you can explain what is happening here.”

    They replied:
    “The IPv6 options are just another layer of security, which we implement in our tunnel connectio. When you connect to a VPN network, not all your connections might be bound to such a network. Some leaks could still happen, and one of them affects IPv6.

    “Internet Protocol version 6 (IPv6) is the latest version of the Internet Protocol (IP), the communications protocol that provides an identification and location system for computers on networks and routes traffic from the Internet, but it’s not that famous yet.

    “For that particular reason we have implemented those two features, in order to ensure that the connection is protected with another type of encryption layer. “

    1. Douglas Crawford कहते हैं:

      Hi Bob,

      Please check out this article for a full explanation of what is going on here. In an ideal world, IPv6 would be properly firewalled by the VPN software in order to prevent IPv6 DNS leaks. In fact, the new “official” open source OpenVPN app (2.4.1) does just this. Almost every VPN provider, however, simply disables IPv6 with its software. Although this is definitely a fudge, its a fudge that works. IPv6 is the future of DNS, but it is not really needed at the present time (my ISP does not even support IPv6 in the first place!). In fact, I generally recommend disabling iPv6 in order to ensure that no IPv6 DNS leaks are possible.

  11. Vince कहते हैं:

    I just started using this like a few days ago and it’s really cool. This is a wonderful VPN company and the VPN works great!!! I have been chatting with Zack for a few issues here and there and the support is VERY good! Zack has been very helpful and very pleasant to deal with and also I’m VERY sure that anyone else here for support will be pleasant to deal with to. Thank you so much, this is a great company and I would highly recommend this to anyone! 5+++ Stars

  12. Chris कहते हैं:

    I have been using VPNArea for a few months now.
    Have also trialled some alternatives (VPNExpress, ViprVPN).
    Others were OK, but dont match VPNArea for ease of use, speed and control.
    I also can also say from first hand experience that their customer service is very prompt and helpful.
    Had an issue with the connecting to the right server on startup, I was very pleased with the the support they provided!
    5 stars from me!

  13. Natureboy कहते हैं:

    So I went with VPNArea for its location and anonymity, it’s easy implementation and access from various devices. I have had some bad experience I would like to point out to those reviewing VPNs.
    1. The servers that they run are slow. If you run their speed test, most of their DNS servers are ping above 200ms. Bandwidth is compromised considerably. You have to use Google’s DNS (OpenDNS) which your are forced to use to make website’s work. That in turn will slow your connection. I went from 30Mbs to 12Mbs.
    2. Now I get errors: Oops! Incorrect Username/Password (or too many devices connected). Please verify
    This is occurring more frequently and I only have 2 devices.

    One should reconsider them as top 5

    1. Douglas Crawford कहते हैं:

      Hi Natureboy,

      1. As you can see from the speedtests above we got better results that ther (although I admit that the US result is very poor). Katrina didn’t detect any DNS leaks, though, so you shouldn’t have had to use Google’s servers!
      2. Have you contacted VPNArea’s support staff about this issue? I have always found then to be very accommodating.

    2. Dimitry from VPNArea कहते हैं:

      Hi Natureboy,

      1. DNS servers don’t slow your download speed, they’re just used to turn a hostname into an IP address, therefor a DNS server is not to be blamed for your speed decrease.
      We do not force you to use Google’s DNS, you can use any DNS servers you wish.

      We understand that experiencing a slow speed can be frustrating but it’s not our servers at fault. It’s likely the circumstances of your network or VPN setup that’s causing it and if you contact support or follow the improve-speed tips in your email you should be able to achieve optimal speed.

      Nearly all of our servers have 1Gbp/s or more at hand and we routinely perform speed tests to ensure that the speed is as fast or faster than any other VPN provider out there.

      2. The “incorrect username/password” error is not something we caused you to experience, it’s something you did that caused it and if you contact support team they’ll be happy to help you find out why you’re getting that error.

  14. Robs कहते हैं:

    Switched two months ago as my previous provider had too many disconnects. I’m glad I made the switch, my connections have been incredibly stable and fast (I prefer TCP protocol for this). Mac software is easy to navigate and Android app is also idiot proof. Plenty of servers. Netflix unblocked. I’ve no qualms recommending these guys on to friends and family.

  15. Harry Brandon कहते हैं:

    Absolutely amazing.

    I’ve struggled with the setup at a start, but it was due to my lack of IT knowledge. Then I saw the chat button. It was amazing how fast and responsive the technical support was and in just a matter of couple of minutes, they have guided me through the setup and configuration. It was so easy to understand it, for someone with zero knowledge, like myself. Will recommend it further to my friends as well. And not to forget, that I could finally stream Netflix, which was my main reason for signing up.

  16. Paul कहते हैं:

    Awesome service and an even better support. 5 STARS+

  17. VPN Noob कहते हैं:

    I signed up for VPNArea today, only to find out that they do not allow SSH connections (at least on port 22). It might be possible to get those connections through getting a dedicated IP or some other extra setup, but that’s quite unfortunate. Just though I’d leave a reply here, so let others know.

    Is not allowing SSH/port 22 a common thing with VPNs?

    1. Douglas Crawford कहते हैं:

      Hi VPN Noob,

      Thanks for flagging this up. Many (but by no means all) VPN services offer port forwarding (for example AirVPN) . If you have a specific need, it is always best to check that it is supported before signing up for a service. I’ll just note that VPN Area offers a 7-day money back guarantee, which I am sure it will be happy to honor for you.

      1. VPN Noob कहते हैं:

        Thank you for responding, Douglas! I didn’t know that VPNs would block ports like this, otherwise I definitely would have checked. I’ll definitely be checking that when looking at other VPNs!

        I have a couple of other questions, if you don’t mind:

        1.) I’m specifically looking for VPNs outside of the USA (preferably outside the Five Eyes), like VPNArea. These VPNs usually offer servers inside those countries. Is using those servers any different from signing up for a Five Eyes VPN to begin with? It seems like using them would be counter-productive.

        2.) More of a general question, I’m wondering if you can help point me to other VPN choices. I’ve researched many, but can’t find any that meet all my criteria. I thought VPNArea was the one, but the port 22 business is an issue. (They say I can buy a dedicated IP to get the port unblocked, but I don’t want to do that.) My requirements are: no logs, at least 5 simultaneous connections allowed, good speeds, at least 7 days to get a refund, ssh/port 22 allowed, and preferably not five eyes. VPNArea has all but port 22. NordVPN doesn’t have good speed. AirVPN and ExpressVPN only allows 3 connections. IPVanish and ExpressVPN are US-based.

        1. Douglas Crawford कहते हैं:

          Hi VPN Noob,

          Well, VPNs don’t “block ports” as such – its just that with strong authentication it should be impossible to exploit any open ports they use.

          1. Using a server inside a FVEY country is much less of a threat than using a VPN service which is based in one. Any half-decent VPN provider will full-disk encrypt all data on its servers, and the only way to access this data would be to pressure the VPN company itslef – which can a) be hard if the company is outside FVEY influence, and b) of limited use anyway if no logs are kept. With regards to logs kept by the server provider and the possibility of monitoring traffic as it enters and exits the server, please see 5 Best No Logs VPNs.

          2. I’ll just note that ExpressVPN has moved all its operations away from the US, and is now based in the British Virgin Islands (although I do not consider the BVI to be ideal either). Hmm. TBH, I can’t think of a service that meets all the criteria you state. You can get decent speeds from NordVPN, but it does take some trial and error (which is not ideal, I know). AirVPN meets most of your requirements, but as you point out, it only permits three simultaneous connections (five simultaneous connections is quite generous, and there are only a few services out there that offer this). A six-month subscription with AirVPN works out at just €5 per month, which is half the price of some other services. So you could just purchase two subscriptions with it to get six simultaneous connections…

          1. VPN Noob कहते हैं:

            Thanks, again, for the reply! The only reason I was looking to get away from VPNArea was the port 22 issue, but after contacting their support, they can allow port 22 to a dedicated IP on a private server. This costs a little more money, but I think still ends up being less (in total) than other VPN services are (like Buffered). Also, there’s an added benefit of basically having a server all to myself (less load) but still being able to use the public servers if desired. Since doing this should fix the port 22 issue, which is the only issue I really have with VPNArea right now, I’ve decided to stick it out with them. (Unless I’m wrong and the dedicated IP/private are ridiculously expensive.) After all, VPNArea is on your “best vpns”, “best logless vpns”, and “best simultaneous connection vpns” lists. I think it’s the only one on all three.

            For what it’s worth, their support backed up your claim about using VPN servers in FVEY countries. They said all of their servers are treated the same no matter the country the server is in, so using one of their servers that’s in a FVEY country isn’t any worse than using any other servers. Very good to know.

            Thanks again!

          2. Douglas Crawford कहते हैं:

            Hi VPN Noob,

            I’m glad you have found a solution that you are happy with!

    2. Dimitry from VPNArea कहते हैं:

      Hi VPN Noob,

      We do offer enabling port 22 for particular IPs that you will need, just let our support team know your username, which IPs you need 22 allowed for and on which servers via Support Ticket and we’ll arrange it for you.

      It’s not open by default to all IP addresses as it’s common practice for blackhat hackers to use VPN service for brute force attacks on port 22, which would result in the server being blocked for all VPN users.

  18. Grim Echo कहते हैं:

    I see that Area VPN (along with most other VPNs) have either pre-configured routers or configuration files for routers. Using one of these with AreaVPN, is it easy to set up a policy on my router that makes it so that by default all network traffic get routed through the VPN, but allows for exceptions for certain ports/applications?

    I would like a configuration that allows me to play online games that require low-latency connections without having to manually enable/disable something in the VPS software each time. I read a review saying that this was a feature of NordVPS, but it sounded like it might be something that other VPN services that offer a router can do as well.

      1. Douglas Crawford कहते हैं:

        Hi Grim Echo,

        – PureVPN (and, apparently, its white label derivatives such as Ivacy – please see this discussion) is the only VPN company to offer split-tunneling. Unfortunatly, PureVPN is an otherwise terrible service.

        – However, the inverse split-tunneling technique may suit your needs. Alternatively, the Viscosity VPN client can be used with any OpenVPN connection, and supports split-tunneling (for specific websites and web addresses, not local programs).

  19. Jack कहते हैं:

    Friendly, knowledgeable people man the help desk, though response maybe delayed depending on your geography. Contrary to the review, L2TP is not supported… at all. Your get either OpenVPN — terrific security — or PPTP — essentially no security. The iOS client (by way of the OpenVPN client) worked well. The Windows client… not so much. It does work on Windows, just not as smoothly — nothing that you cannot work around, but disappointing, nonetheless. May be worth another look in a year or so.

    1. Katrina Power कहते हैं:

      Hi Jack,

      Thanks for the helpful feedback. I contacted VPNArea and received this response:

      “Unfortunately no, the only protocol which we support is openvpn, with an exception of pptp on some of our servers”

      So you are correct. I will correct the information in the review straightaway.

  20. Danilo कहते हैं:

    Worst vpn that i have ever used in my life. I already ask for my refund because i can’t connect using udp because disconnect after a couple of min and tcp is very slow for me.
    Waiting for my refund …

    1. Dimitry from VPNArea कहते हैं:

      Danilo, did you contact support? I assure you that whatever the issue is with UDP it can be sorted with help from our experts in the support team. Normally the software works smoothly for nearly everyone, now and again there could be an issue due to your unique network circumstances, but this is why we have support team to help you in such cases.

    1. Douglas Crawford कहते हैं:

      Hi Youssif,

      Please see 5 Best VPNs when using Tor. Any VPN can be used in Tor through VPN configuration by connectinmg first to the VPN, then using the Tor Browser. Only AirVPN and BolehVPN, however, offer VPN though Tor.

  21. Ijsvogel कहते हैं:

    Always found VPNArea to be 100% reliable and easy to use (even for a numbskull like me!

  22. Cédric कहते हैं:

    high quality VPN! Nétflix Uk and USA works, fast torrent servers even in US and Canada; support is not useless like PureVPN, they actually know stuff and great software for win and android. Keep up the good work Vpnarea, my first year is soon over i’ll be renewing!!!

  23. Chuck कहते हैं:

    I posted a very relevant comment here regarding the so-called “security” of VPNs based in Switzerland. This article is false and misleading. Switzerland is not at all safe, and Bulgaria has nothing to do with the data of the company, it is only the “legal” location for litigation, taxes, etc.
    Why are you censoring comments that include important information that affects peoples’ privacy and security?
    FWIW, I took screenshots of my comments and can post them elsewhere (reddit) if you guys don’t want to publish relevant information that affects your readers, oh well.
    BTW, all of this is clearly written in the Terms of Agreement, but it doesn’t look like the author looked into that very carefully.

    1. Douglas Crawford कहते हैं:

      Hi Chuck,

      We have not censored your comment. I have forwarded it to Katrina, and asked her to do some more research in order to formulate an appropriate response. As you observe, Switzerland has passed severe new surveillance laws. To the best of my knowledge, however, it is not yet clear how (or whether) these apply to VPNs.

      Hopefully Katrina will be able to uncover this information, but as VPNs are often something of a grey area, hard facts about how data retention laws apply to them can be difficult to find (precisely because their position has not been clarified by law). If in doubt, though, it is most certainly best to assume the worst.

    2. Katrina Power कहते हैं:

      Hi Chuck,

      To repeat what Douglas said, we did not censor your comment, we were just doing additional research to see if we could find any more information on how Swiss data retention laws affect VPNs (if at all, given that they are a gray area, as Douglas already pointed out). I failed to find any concrete answers, but will update the article as more information comes to light. In the meantime, I have updated the article to flag the potential security issues you raised that come with VPNArea being hosted in Switzerland.

      1. Douglas Crawford कहते हैं:

        FWIW, VPNArea’s FAQ states that,

        “Our hosting is based in Switzerland. Our company is registered in Bulgaria. Since we’re not an internet provider we do not fall under the data-retention laws in the country where the company is registered. Therefor we do not keep logs of your activity.”

        Katrina has added this info to the article.

        1. Chuck कहते हैं:

          Thanks for looking into the matter Douglas and Katrina. I guess it is indeed a gray area, although Switzerland does not appear to be a safe country for privacy (at all). Does anybody speak Swiss Deutsch and want to start reading through the original laws/regulations? (rhetorical question, of course 🙂

          1. Douglas Crawford कहते हैं:

            Hi Chuck,

            You are welcome.

    3. Dimitry from VPNArea कहते हैं:

      Hi @Chuck,

      Please note that we have 0-logging policy which means that NONE of your data or activity on our VPN servers will be logged and stored the servers we have in Switzerland.

      Only the web site, emails and authentication database are hosted in Switzerland, but note that WE DO NOT require Personal Details for signing up. Name and Location are clearly marked as optional to provide during signup, so even though you’re not a fan of Swiss privacy there isn’t much that we have on those servers in Switzerland so I don’t think there is a reason to worry about our users privacy.

      No logs. No personal details required for sign-up. Emails and web site data hosted in Switzerland. Bitcoin accepted. Legal jurisdiction Bulgaria. Pristine record of keeping users privacy since beginning of business in 2013… This amounts to a pretty good privacy setup to me and not “misleading” at all.

      1. Chuck कहते हैं:

        Sounds good Dimitry. After doing some more research, I’m planning on giving you guys a try after ExpressVPN subscription runs out (ExpressVPN sucks).

  24. Chuck कहते हैं:

    Hi Katrina, did you bother reading their Terms of Agreement before writing this review? They are based in Switzerland (physically) and are under Swiss data retention laws. This is not a good thing at all, as other writers on this website have already pointed out. Only “legally” are they a Bulgarian company, but that doesn’t matter for privacy, because all data is under Swiss law, (aka data retention laws). Please look into this. Advocating that Switzerland is somehow good for privacy is false and misleading to everyone reading this.
    YOUR QUOTE: “This makes for a killer combination, as Bulgaria does not apply the EU Data Retention Directive (DRD), and Switzerland is famed for its data protection laws.”

  25. Abe कहते हैं:

    I’ve tried many VPN services before. This is by far the best experience I have had so far. Their software works very well (I’ve used it on Windows and Android). Their servers are fast and located and many countries.
    The author of this article mentions ChromeOS support but I have yet to find any information on how to setup my Chromebook. To me this is the only CON!

  26. Dimedrol कहते हैं:

    VPN Area – Poor Client support, “7 Day Money back” is a waste of time. They do not reply to your emails or requests. No option to cancel in members area.
    Now for service: Very poor members area, they use native openvpn app for ios. they do not support socks5 proxy, they do not support openelec vpn.

    1. Dimitry from VPNArea कहते हैं:

      You requested a refund on 2nd of December and by 5th of December your refund was completed. Therefor your statement is not true regarding our money back guarantee.

      All that is required to cancel with us is to send your username to refund@vpnarea.com and it’s explained in the Refund Policy to which you have access before you sign-up. We can confirm you’ve received your refund successfully.

      We have our own iOS App which works in conjunction with native OpenVPN Connect, that is how ALL VPN companies do it, in order to provide users with access to the best VPN protocol OpenVPN. Thanks to our special iOS VPNArea app It is very easy to configure out service in iOS it takes less than 3 minutes if you follow our guide.

      Due to limitations by Apple until few months ago it was not possible to create independent OpenVPN app that uses OpenVPN protocol. This recently changed but only on theory, it still remains to be seen if an actual OpenVPN app can be developed by any VPN company.

      We’re not a Proxy service, we’re a VPN service, that is why we don’t offer Socks5 proxy, there is also little to no demand for it by users, after all a socks5 proxy can be hazardous for user’s privacy.
      We don’t have openelec support but it’s on our agenda to provide it in the future, thank you for the feedback.

  27. anonemoose कहते हैं:

    I’ve been with VPNArea for about a year and a half now. Their service is really worth the pricing. They’ve upgraded servers and expanded since I’ve been with them. I am a South African user and can highly recommend them to any other SA user. FPB is going to hit hard soon due to ANC’s internet bill, getting the right provider now will save you from trouble and headaches down the road. The only negatives I have is that their skype support use to be active a lot. A year later, and they are barely on. Not sure what changed internally.

    As for speed, I have 100/50 (94/49 in reality) connection (telkom backbone). When using the Cape Town server, it seems to be speed capped at 37/37. Where as using the Joburg 1Gb/s, I get 87/49 (The change is minimal) I’m hoping that Cape Town gets upgraded to 1Gb/s. They are bringing out another 1Gb/s Joburg server. There are quite a number of SA users already.

  28. Dimitry from VPNArea कहते हैं:

    John according to our records you were successfully refunded within 2 days of your request.
    We hope that your doubts were put to rest since you’ve received your refund.

    We want to also clarify to the people reading that the reason for you to request a refund according to you was that a member of your family bought the account without your permission and not because you did not like the service.

    1. Daniel कहते हैं:

      Hi Dimitri

      I have been waiting for my refund for two weeks. Why do I have to resort to this posting messages like this to get my my money back. And why are your staff no longer responding on my email request for a refund. I was first told 48 hours and then another 48 hours and then it was on the way, its been two weeks

      1. Dimitry from VPNArea कहते हैं:

        Daniel, as per our email correspondence we have proof that we’ve refunded you over PayPal and we’ve showed you the screenshot from our PayPal account that your refund has been completed. You confirmed that your PayPal indicates that we’ve refunded you successfully.

        You also confirmed that your bank showed your refund from Paypal as “pending” in your bank account. Then suddenly you accused us that we “cancelled” your bank’s refund procedure, something which we’re physically unable to do. This is an issue you must take up with your bank and the payment method you’ve chosen (PayPal) and we’ve expressed our readiness to cooperate should PayPal need any information from us, but it is highly unlikely they will since we’ve refunded you and it shows clearly on PayPal that we did.

  29. John Plaza कहते हैं:

    This web side is a scam. I tried to cancel my order 5 min after I bought it. Service is not what you order. I sent 5 emails to the company to cancel my order. There is NO way to contact anyone except for email. They will not email you back. Beware of this company. SCAM.

    1. Douglas Crawford कहते हैं:

      Hi John,

      I can only say that my experience differs. I have found VPNArea to have one of the friendliest and most helpful support teams I have dealt with.

    2. Dimitry from VPNArea कहते हैं:

      According to our records you’ve been refunded within 2 days of requesting the refund.

      Also your statement that the “service is not what you order” seem false since you emailed us to say: “My daughter picked up this account without my permission.” which indicates that you did not mean to order this service at all.

      We understand that you may have had less than pristine experience with other companies when requesting refunds and this may have prompted this abrupt and exaggerate comment about our services.

      We assume that you’ve received the refund successfully and your doubts are put to rest now since we have not heard from you regarding our follow up on the refund.

  30. Peter Selmeczy कहते हैं:

    Please leave your thoughts and comments here

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