Review Review is a Malaysian-based VPN provider with a large German presence. Though there are some minor downsides, and their Premium (best) plan is on a more costly end of the spectrum, recent updates to their Windows app, plus a logging audit and revamped transparency policy have substantially improved their offering.
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Pricing & Plans is a VPN service that offers three different plans: Free, Premium, and Plus. If you want the best experience, then we’d recommend getting the Premium package as it allows five simultaneous connections and doesn’t have a data transfer limit. The Free plan is limited in some aspects but it useful for judging the service or if you’re low on funds. If you only use VPN from time to time and not constantly, then the Plus package could suit you as well.

These plans all come with increasing discounts the longer you sign up for. The Premium ranges from $20/month going as little as $11.67 and the Plus ranges from $10/month going as low as $5.42. These prices are in the mid-to-high end range of the VPN spectrum but for this you get a high-quality service.

To purchase your account, allows over 80 different payment types, most notable of these are: Bitcoin, PayPal, and Wire Transfer.


While the Free plan is an excellent way to test the quality of the service it is nice to see that also has a refund policy: within 14 days and less than 500MB used. While slightly restrictive, we think this criterion is more than adequate to the test the quality of the VPN service.


We liked

  • Lots of protocols to choose from
  • Certified logless
  • IKEv2 is great for travelling
  • Android & iOS apps
  • Great features on Windows client
  • Up to 5 simultaneous connections
  • Active community

We weren’t so sure about

  • Multiple connection set-up
  • Premium Plan slightly pricey
  • IP location issue

We hated

  • Nothing

Video Review

Have a look at our video review below.


Features (parent company eVenture Ltd) is a VPN based in Malaysia with a large German presence as this was their initial market, but now they have gone global so nearly everything is available in English. Their German forum has a bit more information than the English one and you’ll need an online translator to understand it (unless you speak German of course).

They have a large number of protocols you can use, great speeds and superb security. They also have upwards of 115 servers in 23 countries worldwide – most of which allow P2P and as mentioned you can be connected with up to five devices.

Visit »

Security & Privacy

Following an audit by Leon Juranic of Defense Code Ltd., are now certified completely log-free. Even free users are no longer subject to data transfer logs. What’s more, has recently begun publishing a transparency report of requests by authorities for information on users of their service; as they say on their website, their standard response to such requests is to state that, as they keep no logs, they are unable to provide any such information. As they are based in Malaysia, they are also outside both EU and US jurisdiction, and they say they will move locations if unlikely circumstances forced them to.

They have a great amount of protocols: as well as PPTP, L2TP, SSTP, OpenVPN, IKEv1 and IKEv2, they’ve recently added SoftEther support too. This is great as it allows you to choose the best protocol for speed and security – naturally we’d recommend OpenVPN or IKEv2 (you can read more about these here). For these, they use the very secure AES 256bit encryption. They also support SOCKS proxy; you can read more about this here.

Another reason why they are amazing is that they are amongst a very few providers who offer dynamic port forwarding, which security wise is a more optimal solution than strategically exposing ports of the customer’s device, and this is exceptionally easy to set up.

The website

The website is really well designed with fluid elements and easy navigation. The set-up guides are easy to find and follow making it easy to get connected. Unfortunately as mentioned below setting up multiple devices is a bit of a hassle.

HideMe Review

Support’s primary support is via a contact form. As with all other providers it was easy to use. We received replies exceptionally quickly, even at the weekends and their support was very informative and helpful. also has a community page where the Admins and developers are very active. This is great in case you have a general question which would interest all the users of the service, and also because your problem might have also been asked and solved. While it’s easy to browse, unfortunately you can’t use your normal account to sign in to the community and have to create another account – this is done for security reasons.


The Process

Signing Up

Due to’s high attention to security, it’s no surprise that all you need in order to register is an email address. Once you activate your account you will only be asked to enter a username and nothing more.

Even during payment your privacy is protected. During the payment process you’re assigned a unique ID which is then deleted meaning your payment can’t be tracked to a specific account. As mentioned it is also possible to pay by Bitcoin.

The Windows VPN client

While using the client was a pleasurable experience overall, we had one big issue with it: it didn’t support OpenVPN. While they do support OpenVPN and have setup guides for it, we’d prefer it if it was built into their client.

On the bright side, simple connections can be run without needing administrator privileges so more people on your computer can use it. With administrator privileges you can also benefit from a Kill Switch, IP leak protection and DNS leak protection. There’s also a ‘fallback protocol’ to automatically reconfigure your connection settings if a connection fails the first time around. Alongside this you can choose between an PPTP, SSTP, IKEv2 connection. Of these we’d recommend using the IKEv2 connection as not only is it fast and secure but it’s also resilient to network changes (e.g. if you’re on the move). review client

With so many protocols to choose from, we found that provides you with truthful recommendations on which protocols to use, their relative pros and cons and also how to set it up – so you can always be securely connected.

Performance (Speed, DNS and IP Test)

As you can see from the below table the speeds were all great, whether we were using OpenVPN or IKEv2. The DNS Leak test all came back clear (OpenDNS), however there were some problems with the IP checks. When connected to one of their NL servers our address appeared to be in Germany according to some databases but in NL according to others, the DNS leaks were in NL from all test. We questioned them about this and we got the following reply:

Most of our users are from Germany, so Google gets a lot of cookies from Germany over our VPN servers in Netherlands, and because of that they believe that the some of IP address of our VPN servers are from Germany. That is an error on the Google side. Unfortunately we don’t have any influence on that.

HideMe_PureSpeed HideMe_IPSec_Speed HideMe_OpenVPN_Speed
Pure Internet Speed IKEv2 Speed OpenVPN Speed

Other Platforms

As well as their proprietary software for Windows, has an Android app on the Play store. With its clean, simple interface, we found this very easy to use. As it connects via the IKEv2 protocol it should cope very well with users on the move, and we found it to be lightning-fast establishing its AES-256 encrypted connection. They’ve also just released an iOS app based on the (slightly less secure but still good) IPSec IKEv1 standard, so users of either mobile platform are now well accommodated.

hideme_android_connected hideme_android_options

It’d be nice to see a wider variety of protocols supported – as well as perhaps options to automatically connect on open WiFi networks for example – but at present, the options are limited to language and country choice, as well as the welcome ability to view a debug log. As with our computer speed tests the reduction was slightly higher than we’d like to see but still remained more than adequate for carrying out any online activities.

Setup guides are provided for all other major platforms and for all encryption protocols, and we found them easy to follow.

As for the simultaneous connections option, the one big downside we found with this is that you have to set it up on their website first before you’re able to connect from another device – something we’ve never seen before. We questioned them about this and they claim this has been implemented in such a way in order to increase security, and in their words:
This is done so users can turn uPnP (automatic port forwarding) on/off and adjust features to accommodate customer’s security requirement for a particular device.


Other/ Free Services

Like many VPN providers also has a free proxy on their website. The proxy allows you to choose from three different location (NL, DE, US) and allows you to vary a number of settings such and scripts and cookies Review Conclusion

Overall we think that is a great provider. They get plenty of good marks for security, protocol and speeds. The few downsides to their service shouldn’t bother the average VPN user, and the recent switch to fully logless plus regular transparency reports is a real plus for anyone concerned about freedom from unwanted scrunity.

We liked

  • Lots of protocols to choose from
  • Certified logless
  • IKEv2 is great for travelling
  • Android & iOS apps
  • Great features on Windows client
  • Up to 5 simultaneous connections
  • Active community

We weren’t so sure about

  • Multiple connection set-up
  • Premium Plan slightly pricey
  • IP location issue

We hated

  • Nothing

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Peter Selmeczy I am an engineer by trade and tech geek by night, who's passionate about sharing his knowledge with the people. Find me on Google+.

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28 responses to “ Review

  1. I have used VPN (Both free and Premium Plan). According to my practical experience, I must state that’s client is one of the easiest and most user-friendly software/app in industry. Speeds of different VPN-server-networks are very stable and good than many other competitors. I found Its client capable of hiding my real IP assigned by my local ISP, of preventing WebRTC IP leak and DNS leak. Its Kill switch works perfectly. I am not sure about its capability of preventing IPv6 leak because my ISP does not support IPv6 traffic.

    Note that if you randomly install and use many VPN services on your same operating system (for example: Windows 8) of your PC and if your operating system manages to configure firewall to partially disable any proper functionality, you may experience DNS leak, disorder of IPv6 leak protection several times, even your OS may block you from figure it out manually. In this case, if you set up a fresh OS, then might not get such leak or disorder of configuration until your OS causes same thing mentioned above.

    • Not Rated
    • Not Rated
    • Not Rated is like herpes , once you get it you can never get rid of it . It will not uninstall no matter what you do .

  2. It works fast but I not 100% about secure, connection thru firewall leaks, as privacy now days more important than speed maybe if there had a good encrypted protocol like IVPN.

    don’t waste you time buy Hide-me VPN is crap not working at all, very limited IP address number, for uk only 10 IP numberS, for other country same, i am very regret i bought it, so you don’t waste you money on this Hide-me VPN, go find one better.i had other VPN was work smoothly and automatic IP number changing much better for example easy-hide vpn

    1. Hi John,

      If you are running Tails then all internet connections are routed Tor, so arguably a VPN is not needed. If you do also want to run a VPN, then the result should be a VPN through Tor configuration of the kind discussed in Using VPN and Tor together. Please note that I have not tested this. If you wish to do so yourself, connect to the VPN when running Tails, then visit (not using the Tor browser, as this may route your connection back though Tor again (Tor->VPN->Tor). If you are running VPN through Tor then you will see the IP of the VPN server.

  3. Totally unreliable; as my spose secure connection (VPN) was exposed\compromised..and reviled…. proving to be completly unreliable…!!!!

    Horrible. Signed on for 1-month of service to try out and glad I did not commit to longer as I will never use this one again. I initially was attracted to them being one of few IKEv2 VPN’s around.

    Constant struggle to find a server that I can even use for a few days. They have a good amount to choose from, but one day I can use a particular server but next day I can’t log in. Then have to start trying other ones in their list to eventually find one I can log into. Sometimes trying 2 or more before it connects, despite using one of them just a day or two earlier.

    Then once you do connect, the DNS is so frustratingly bad. I constantly will be browsing along fine, only to then all of a sudden have “page not found” errors for a few minutes. Then eventually browsing works again, then a little later page not found again. Sometimes I just get tired of it and the waiting for their DNS I just disconnect in anger just so I can browse again without disruption.

    Their speed is real good though for downloads for the times you can connect.

    To make matters worse I feel something fishy in regards to this VPN in that it isn’t private at all and/or keeping logs. I logged into my Onedrive account the other night while I was connected. Two days later I get a notice someone was trying to access my Onedrive! Microsoft had locked it thankfully, but I had to change my password. Weird. So I will make sure to never log into any sites again while I finish my 1-month out.

    Being one of the more pricier VPN’s around is simply not up to par and not worth it.

    I just have a question about this membership before I buy it, is it possible that the government can track you down with this membership?

    1. Hi Damon, keeps no logs, uses strong encryption, and is based in a non-Fourteenh Eyes country (Malaysia). It should therefore do a good job at ensuring the government won’t “track you down,” but no service can 100% guarantee anything. Also,’s claim to providing anonymity is misleading – it can provide a high level of privacy, but as it always knows who you are, it does not provide anonymity.

    It does it’s job, when it works. But it’ll log it self off out of the blue. For the amount of time that it does that, everything i’m doing, or my computer is doing, is highly VULNERABLE. That’s a BIG problem! For that reason i’m leaving this VPN provider at the end of my subscription.

    Ive just started using Hide.Me after using HideMyAss for the last six months. Since I hadn’t used another VPN service before using HideMyAss I just kind of accepted the fact that it was slow and caused my internet connection to be quite patchy with a lot of dropouts. But after using Hide.Me I realise how stupid I was because Hide.Me is so much faster and more stable I feel like its even an improvement on using no VPN. Yesterday I was seeing download speeds like nothing I have experienced before, it was quite amazing. Its also really simple to use, and although it doesn’t have the same number of locations available as HideMyAss it more than makes up for it with its great speed and stability. As for pricing, I really don’t think that’s an issue since they are all fairly moderate so a couple of dollars a month difference is really of no consequence to me and I have to think anyone who complains about few dollars a month is being a bit petty, but anyway, that’s not for me to decide.
    My biggest point in writing here is why I changed VPN providers, I had my account cancelled by HideMyAss because I downloaded a US TV series from a popular torrent site (I wont bother naming it, except to say that anyone who is a regular downloader of video torrents would almost certainly have used it or know of it). The reason I had my account suspended? Because they received a threatening notification from an American legal firm who are representing the copyright owners. Now, my point is, firstly, how can this possibly happen if the VPN is truly secure as they claim? And secondly and probably more importantly, what is the point of a VPN except to protect me from problems like this? That is the whole reason I pay for a VPN in the first place, so I’m protected from having legal issues by downloading this kind of content. I’m absolutely astounded to have received an email telling me my account is cancelled because I have downloaded something, its unbelievable in my opinion and I would advise anyone who uses, is considering using or knows anyone who uses HideMyAss to immediately find a new VPN provider because that one is basically like throwing money down the toilet.
    Anyway, that’s my story, so hopefully it will be of some value for people to know what can happen if you choose the wrong provider.

    First time VPN user, been using it for a month, and I like it so far. The whole IKEv2 thing created by microsoft is discerning but the upsides compensate enough for me. I’ll probably keep it for another 5 months at least before I change.


    Would be helpful if you underpin your opinion and refer to other services you think offer more value.

    Ratings i gave are of no value as i do not use the service yet.

    Seems to be a lot of fan boys here or fake reviews. This VPN is too expensive! you can find a cheaper one that does just as good.

    I have been using for a month and I am a first time (non techie) user. My only problem with it was trying to make OpenVPN work with it. I just gave up. Other than that, I found it to be an easy setup and good (to me) value.
    Nice review.

    1. To get working with the openvpn, try initiating it in console with verbosity enabled. Find the errors and correct them in the config file.

    I would like very much to download HideMe agaiin please.

    hi just wanted to say that i have been using for more than 1.5 years now premium(off course) its one of the best if not the best out there with absolute blazing speeds security reliability

    HideMe VPN is the best VPN I’ve tried compared to other VPNs. I do much on the internet so I bought their Premium Plan. I can say that it is worth it.

    Excellent service, User friendly, amazing live chat and support team always very cooperative, Fastest VPN

    I’m a long time VPN user, as I’ve been using this particular tool ever since it was brought into the light. Because of the said fact, I’m more skeptical when it comes to choosing VPNs and I tend to weigh their goods and bads thoroughly (even from technical angles). But ever since I got my hands on, I never looked further, love its simple user experience and the blazing fast speed. Have been using it for about 6 months now, and haven’t experience a single issue so far. This VPN is simply awesome, would encourage everyone out there to try it out!

    I tried the plus plan for 6 months, it was a very good and basic service but nothing spectacular. was the very first VPN service I signed up with and even though I knew they were more on the expensive side, One of the reasons I choose them was because they had a very good, simple, detailed privacy policy and ToS. Other VPN providers scared me away with very vague or complex privacy policies. The connection speed was great! I really saw no major drop off from my regular speed with my ISP. They have a very active forum and the admins would answer questions very quickly which I really appreciated. But there were a few reasons I did not renew my subscription with After doing more research into VPN providers I realized that the price for their service was a bit ridiculous. Other providers with good reputations offered way more for much less. I didn’t like the fact that they only had a client for windows which didn’t have an option to use openvpn. I also read on an other site that uses OpenVPN using certificates signed using a public CA (DigiCert). When I signed in using OPENVPN GUI I verified this info by looking at the log file and sure enough the info was correct, making their use of openvpn (in my opinion) potentially insecure. This was an issue with earth VPN as well and I am part of group that believes a VPN provider should only use self-signed certificates for greater security.

    But over all it was a good service and I loved that fact that they other locations other than Europe and Asia where P2P were allowed. But the price is a bit much and their service seemed more tailored toward MS window users than Mac or Linux users even though you could use their service on those platforms as well.

    1. Hey Storm,

      I loved your feedback and Its really useful. I do agree with you on almost everything except a few points. I have been using for a quite a while now and I believe its one of the best services

      First: you mentioned that they only have a client for windows, I think that’s not the case. They offer an android app as well which is quite amazing and it also supports IKEv2 which is probably the most secure for mobile devices as it can help keeping your data encrypted even if you have an unstable 3G connection.

      Secondly: You mentioned that their windows client doesn’t support OpneVPN. Well, this is absolutely true but why do you need openVPN when they offer a much better protocol support than Open VPN. If everyone else offers support for Open VPN it doesn’t mean that its a better protocol. So basically the fact that everyone else is doing OpenVPN is not relevant here.

      OpenVPN is reliable, that holds ground and they do support it with a very high level of security, their level of security is at about the same level of security you get when accessing your bank’s website and use your bank provided username/password. In both cases the technology used is TLS. TLS gives the same assurances, being done over UDP or being done over TCP.
      OpenVPN is way too slow. I think is definitely concerned about the best security and speed for its customers. Only IKEv2/SSTP can offer that. As a bonus,’s IKEv2 implementation is at a higher level of security, integrity and confidentiality than any well configured OpenVPN implementation which uses usernames/passwords.

      Why higher?

      IKEv2 will never send the user’s password in it’s original form. OpenVPN, once it establishes a TLS tunnel sends usernames/passwords in their original form, of course, over the established TLS tunnel.

      Let’s analyse the protocols a bit.
      IKEv2 does TLS, just like OpenVPN, then it does EAP-MSCHAPv2 for username/password authentication. OpenVPN does TLS and then sends everything else in the clear and relies on the fact that TLS will cover the security of the tunnel. If you manage, somehow (Man in the middle comes to mind), to break the OpenVPN’s TLS channel, you will be able to learn the user’s credentials. With IKEv2 or SSTP, you will learn the user’s username, but the password would be hashed still and you would not be able to decipher it easily.

      So even though IKEv2/SSTP do establish the TLS channel in the similar way to OpenVPN, they take an additional precaution of sending the password in it’s hashed form. Hence, the higher level of security of IKEv2/SSTP.

      Thirdly : You mentioned that uses OpenVPN using certificates signed using a public CA (DigiCert). So what I understand from your comment is that it is bad for and for their public keys to get verified by a multi-million dollar company whose business is to vouch for their customer’s identity? Is it better for them to issue certificates in their cellar and vouch for themselves? Why did PayPal use Symantec then to verify them? Why haven’t they issued their own certificates and save money?

      DigiCert WILL NOT issue a certificate with’s common name to anyone else. If they do, they’re out of business. In turn, their root CA will not verify anyone else, except, as

      Essentially, what I am saying: They are Digicert will vouch for them. If you believe Digicert, believe in and their keys. Windows, Linux, OSX, Android, iOS, all of them believe DigiCert. That’s why the Digicert’s root CA certificate got embedded in the operating system’s Trusted certificate store. So, Microsoft, Apple, Google and the whole OSS community believes in DigiCert so you need to have a very very very solid reason for not trusting them.

      To conclude, I would say that there are certain pre-established facts which were never argued upon, should now be challenged. Facts like openVPN is a sacred protocol was never argued because everyone kept bragging about it and never went into details to understand the reality behind the perception. Lets try and not mislead readers.

      PS: I’ve no affiliate whatsoever with the service, I just simply love this VPN and rate it a diamond in the sea taking into consideration the marathon I’ve been on for using VPNs.

      1. First your right I did notice they had an Android client but I was really referring to the desk top clients which they only have available for windows. As for using a public CA to issue certificates that is an on going debate. I’m not going to go into why I think your wrong because I would write a book but readers can see the debate about this subject that was on Reddit a while ago when EarthVPN was criticized for using a public CA and they can make up their own minds and on Full Disclosure

        I agree with you that IKEv2 is a very fast, stable and secure protocol and everything you said was very nice and informative but their is one major flaw with IKEv2 and that’s the fact that’s it’s a proprietary protocol created by Microsoft. If a users main goal is to avoid Govt surveillance then how in the world could you ever trust a built in VPN client in windows or use a proprietary protocol created by Microsoft?. With Microsoft being a U.S. company who knows if the NSA can back door that protocol. That’s why it bothered me that’s vpn client did not have openvpn. All of the vpn protocols available for the client were Microsoft created protocols. I fixed this problem of potentially using a compromised vpn protocol and OS by only using a FOSS Linux distro for sensitive activities. The only time I would trust using the IKEv2 protocol is if I used the 3rd party version offered for use with Linux distros because it is open source but if you have and your not using a Linux distro then IKEv2 does you no good if you want to avoid potential surveillance by the NSA. and speaking of this subject bestvpn actually wrote a really great article about the pros and cons of these different vpn protocols

        If you own a mac and your not tech savvy enough to install and run a 3rd party client for openvpn then the best protocol your going to get with is L2TP/IPSEC. That’s why I said in my first comment that their service seems more geared toward users of MS Windows

        “Lets try and not mislead readers”

        Ali remember it’s just my opinion man, and you seem a little too passionate about this. At the end of the day I wrote a comment about a vpn service not your dad.

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