Review

IPVanish VPN Review


IPVanish has performed consistently well in our reviews, and this time around is no exception. The tier 1 network and fabulous speeds don't need another introduction, though they definitely deserve it. Some new app features are worth mentioning, as they improve an already quality service even more. Give IPVanish a try using the link below
Visit IPVanish
Review of: IPVanish
VPN by :
IPVanish
Version:
VPN
Price:
6.49

Reviewed by:
Rating:
5
On March 23, 2017
Last modified:March 23, 2017

Summary:

Want to know about one of the best VPNs available today? Take a look at our comprehensive IPVanish VPN review.

For a few years now, this US-based VPN has consistently demonstrated some of the highest levels of performance in the industry. To be absolutely sure that we are doing an excellent job, however, we thought we would re-review this oft-recommended VPN. In reality, not much has changed, and we were still impressed with its no logs policy, use of shared IPs, BitTorrent-friendly attitude, huge selection of servers (which has grown), and fast connection speeds.

One thing to remember is that IPVanish VPN is based in the US, which is far from ideal. Wikileaks’ Vault 7 has once again shed light on widespread US surveillance practices. With warrants and gags a huge threat to privacy in the country (according to groups like privacytools.io), US firms are in a precarious position. As such, a US-based VPN may not be the best option for privacy – zero logs or not. However, if privacy is not an absolute priority, then IPVanish VPN offers a fast and efficient service (with a nice Android app) that does an absolutely fantastic job.

ipvanish vpn reasons

Pricing and Plans

IPVanish has just one simple plan, which is available in three different pricing structures. Subscribers have access to the same full set of features on every plan, but are rewarded with a discount for signing up for a longer period of time. Subscribing for just one month works out most costly, at $10.00. A three-month subscription is $26.99 (which works out at $8.99 per month). The cheapest option is to pay $77.99 per year (which works out at $6.49 per month).

IPVanish Pricing & Payment Options

As you can see in the screen grab above, subscribers can pay with many different payment methods. These include all major credit cards, PayPal, and bitcoin. Refunds are available within seven days of payment (seven-day money-back guarantee). To understand the different refund procedures (which are necessarily different for bitcoins) you are advised to check the terms of service.

IPVanish Refunds

Summary

  • ProsPROS
  • Lightning fast tier 1 network
  • Excellent VPN software and reliability
  • Same clients, regardless of platform
  • Superb app features
  • Strong OpenVPN encryption
  • ConsCONS
  • Based in the US: not great for privacy
  • Limited support options (US daylight hours)

Video Review

We previously made this short video giving an overview of the service. A few things have changed since it was made, so please read the rest of this review to be sure of knowing everything about IPVanish VPN.

Features

ipvanish features list

IPVanish VPN keeps no connection or metadata logs, and it permits P2P BitTorrenting (though it asks people to respect the law, it has no way of telling if users don’t). Subscribers can use the VPN on five devices simultaneously. This means that the VPN can be used on a laptop, iPhone, tablet, PC, and Android phone, at the same time if necessary.

IPVanish VPN offers 40,000+ shared IPs on 700+ VPN servers in 60+ countries, giving it truly global coverage. In addition, it provides coverage in some often highly unrepresented locations, such as Egypt and South Africa. IPVanish VPN rents tier 1 servers for its network, which is why it provides such fast speeds. Overall, it is a high performing service, which if paid for yearly is a great value package.

SOCKS5 Proxy

In September of last year, IPVanish introduced SOCKS5 proxy to its service. A proxy server acts as a middleman between your computer and the internet. Any web traffic directed through a proxy server will appear to originate from the proxy server’s IP address, not your personal address.

SOCKS (short for Socket Secure), is a protocol specifically used for proxy servers. SOCKS5 is an extension of the SOCKS protocol, which supports advanced networking technologies, such as the UDP protocol and IPv6. As such, it is a highly secure proxy service, and is a nice addition to the IPVanish VPN platform.

NAT Firewall

A NAT firewall protects users when connected to the VPN network. It blocks unwanted incoming traffic to protect your system from outside attacks, including DDoS attacks. If you want a VPN for gaming in tournaments (when it is common to be hit with DDoS attacks to disrupt play), this feature is great.

Kill Switch and DNS Leak Protection

IPVanish VPN also has pro features such as a kill switch for cutting your internet connection if the VPN drops out. This helps subscribers not to accidentally leak any traffic to their ISP. In addition, it provides DNS leak protection to guarantee that VPN users don’t leak DNS requests (a common way that poor VPNs accidentally give away their subscriber’s location and identity).

With so much on offer, this really is a VPN that is well worth a try. The fact that it has a seven-day money-back guarantee also means anyone can try it risk-free, which we really like.

Visit IPVanish »

Security and Privacy

OpenVPN Encryption
Cipher
AES-256
Data Auth
SHA-256
Handshake
RSA-2048
Control Auth
HMAC SHA-256
Forward Secrecy
none
Logs & Legal
Connection
None
Traffic
None
Country (US)
Ok

IPVanish VPN provides all the encryption protocols that you would expect, including our most highly recommended protocol, OpenVPN. OpenVPN is the best VPN encryption available today, but only if it is implemented strongly. Many VPNs offer OpenVPN, but at such a poor level that it can be cracked easily. This is not the case with IPVanish, which, although not the strongest implementation of OpenVPN we have ever seen, is still highly robust.

OpenVPN uses 256-bit AES encryption, with SHA-256 for authentication, and RSA 2048 for handshaking purposes. Add this security to its zero logs policy (and shared IPs) and you really do have a secure service.

Also excellent, is the ability to select which port to use for OpenVPN (443 or 1194) and to select the “obfuscate OpenVPN traffic” setting. This means that on top of having the best VPN encryption on the market, IPVanish ensures that ISPs can’t tell that the traffic isn’t regular web traffic (it masks the encryption from the ISP). This is an excellent feature.

ipvanish obfuscation

Don’t forget, however, that IPVanish is based in the US (registered under Mudhook Marketing). Although it hasn’t had any problems so far (as far as we know), this is a country that can and does serve firms with warrants and gag orders. As such, even if the VPN has the best of intentions, the US is a risky place for a VPN to be based – as it could at some time become compromised by the likes of the NSA or CIA.

The Website

The IPVanish VPN website hasn’t changed much over the years. It still provides plenty of relevant information, and is pretty forthcoming with details about the service, which is good. At the bottom of each page, there are plenty of navigation options, so that users can find what they are looking for quickly. In addition, the VPN has plenty of infographics to try and keep things interesting.

IPVanish Homepage

The blog is another aspect of IPVanish worthy of praise. Rather than boastful self-promotion, it has plenty of useful and in-depth analysis, guest spots, and information about VPNs and the IPVanish service to keep subscribers up to date and informed about changes.

ipvanish blog

The Control Panel is set out nice and clearly, with Account, Billing, and Subscription links all placed logically. In addition, a handy server status infographic that is updated in real-time allows subscribers to get useful information.

ipvanish helpful

Support

Support is said to be available 24/7 via an email answered ticket system. However, the live chat feature that it used to have has been abolished, which is a real shame. From my experience, although IPVanish does answer questions effectively and correctly, I would suggest that, in reality, it tends to answer those questions in US daylight hours most of the time.

IPVanish Support Form

Despite this, the help section is excellent and has plenty of FAQs, which are informative and can get most problems solved quickly. We also really like IPVanish’s setup guides, which are plentiful and well illustrated. Another excellent selling point is its user forum, where fellow subscribers can share knowledge and help each other out.

ipvanish support

The Process

Signing Up

Signing up to IPVanish is a simple process. All that is required is an email address, password, and billing information (unless you pay with bitcoin for extra anonymity). Once payment is complete, users are directed to the downloads page of the members’ area to download the software for the platform that they have.

ipvanish devices

The IPVanish Windows VPN Client

IPVanish Windows Client

The IPVanish Windows client hasn’t changed much over the years. The reason for that is pretty simple: it has always been really good. IPVanish has made a few adjustments here and there, to improve the service. The Windows VPN software has all the pro features that you would expect like auto-connect, a kill switch, and dedicated DNS and IPv6 leak protection. All those features can be toggled on and off at will.

The good news is that the kill switch performed perfectly during testing. When connected to an IPVanish VPN server, if the VPN connection drops out for any reason, the kill switch guarantees that users don’t leak any data. A really cool feature is the more recently introduced IP address scrambler, which can be used to circumvent deep packet inspection, like that used by the Chinese government in the Great Firewall of China.

IPVanish Windows Client Settings

Last year, IPVanish also introduced an IP cycle feature. It cycles your IP once every 45 minutes (at least) for extra security. This makes it harder for users to be tracked, though it probably wouldn’t stop the likes of the NSA from tracking a user if they performed a targeted attack (a highly non-trivial and expensive process). The kill switch feature kicks in when the IP is changed using this feature, to guarantee no data leaks. All in all, I was really pleased with the performance of the Windows client, which is definitely at the top of its game and still remains at the forefront of the VPN industry.

IPVanish IP Cycle

Performance (Speed, DNS, WebRTC, and IPv6 Tests)

Connection speed is where IPVanish has always shone, and this year was no different. I tested the US, UK, and Dutch servers five times each to get the averages you see in the tables below. I tested on a 50 Mbps connection in the UK. As you can see, compared to my base-level tests performed without a VPN, the drop off in speeds was minimal. This is fantastic, and certainly means that this VPN is still perfect for intensive tasks such as online gaming and streaming in HD.

The graphs reveal the highest, lowest, and average speeds for each server and location. See our full speed test explanation for a full explanation of how this is done.

ipvanish downloadsipvanish upload

I used ipleak.net (a highly respected tool) to test for IP leaks and DNS leaks. The good news is that I found both the Android and Windows clients to have no leaks. Sadly, my ISP does not provide IPv6, so I was unable to test for this. However, IPVanish does have IPv6 leak support built into the Windows client, and if the rest of the client is anything to go by then it is likely to work well. I did not detect any WebRTC bug leaks either, so IPVanish performed well all round during my tests.

Other Platforms

IPVanish Platforms

Another great thing about IPVanish is that it has dedicated apps and installers for all popular platforms. Some VPNs require subscribers to use third party OpenVPN software, but this is not the case with IPVanish, which has designed custom software that has OpenVPN integrated for all platforms. This includes apps for Windows, Android, OS X, and iOS. On iOS, a little bit of manual setup is required (it nearly always is on iOS).

The good news is that there are fantastic, easy to follow illustrated setup guides and video tutorials on their website to help you when you do have to set something up. This includes setup guides for simple things like changing encryption protocol in the software (for beginners).

Routers

IPVanish also provides support and setup guides for Tomato and DD-WRT routers. Flashing a VPN onto either of those allows subscribers to protect their entire network without having to physically connect each device.

Android

IPVanish Android App

The IPVanish app requires Android 4.0.3 and up. It fully supports Lollipop devices. When I tested the app, it performed really well in terms of speed. Performing in an identical manner to its Windows desktop counterpart (which it should, because it is utilizing the same servers – but this isn’t always the case for some reason).

Also impressive is that the IPVanish Android app has exactly the same feel and look as the desktop version. This includes having all the same high-end features such as auto-connect, a kill switch, and the deep packet inspection avoidance scrambling measure. This is excellent, and is something that other VPNs often fall down on. As such, I can strongly recommend this VPN for use on Android phones and tablets.

iOS and iPad

I don’t own either of these devices, so I was unable to test this platform. However, I can tell you that the IPVanish iPhone and iPad apps require iOS 8.0 or later. Also, the app is optimized for iPhone 6 and iPhone 7. Ikev2 and IPsec are supported, though OpenVPN will require some setup.

IPVanish VPN Review: Conclusion

I liked:

  • Zero logs
  • Cross-platform functionality
  • Five simultaneous devices
  • SOCKS5 proxy
  • Outstanding speeds
  • P2P (BitTorrenting) permitted
  • Varied payment methods include bitcoin
  • Kill switch, scrambler, IP cycle features
  • Servers in over 60 countries
  • Good value for money (if a yearly subscription is purchased)
  • Unblocks BBC iPlayer

I wasn’t so sure about:

  • No live chat support
  • Based in the US (home of the CIA and NSA)
  • Doesn’t unblock Netflix anymore

I hated:

  • Nothing

IPVanish has been one of the best VPNs on the market for quite a few years now. Despite it being based in the US, so far no evidence has emerged that this has caused IPVanish any concerns. After all, because it keeps zero logs, even if served a warrant it wouldn’t actually have anything to hand over to the authorities. As such, its commitment to privacy seems to be working out ok.

App improvements that were added last year are working well, and the VPN is certainly “fully featured.” In fact, it has all the great features that the world’s best VPNs have. The only slight drawback with this VPN is the fact that it doesn’t offer live chat support. However, IPVanish is truly superb, and can answer your queries via email. If you are tempted by IPVanish, why not give the seven-day trial a go? You won’t regret it.

Visit IPVanish »


Ray Walsh I am a freelance journalist and blogger from England. I am highly interested in politics and in particular the subject of IR. I am an advocate for freedom of speech, equality, and personal privacy. On a more personal level I like to stay active, love snowboarding, swimming and cycling, enjoy seafood, and love to listen to trap music.

Related Coverage

More

49 responses to “IPVanish VPN Review

    I used IP Vanish for most of 2016, and it is a very good VPN. I liked it much more than ExpressVPN. The Windows & iOS app, and my OS X is great. I used it on all 3 devces.

    It is US based but it is fast. You can pick fast servers, and you can connect to anything. NETFLIX is known to not be able to allow any VPN, so that’s no surprise there, you cannot use TunnelBear, ExpressVPN, NORD or anything with Netflix in the USA, so not being able to use IPVanish either is really no big deal. Just disconnect and watch Netflix. It’s secure so it shouldn’t matter. Watching Kodi on the other hand, allows VPNs perfectly fine…

    Someone also mentioned getting your money back if you decide not to use their service, this is also inaccurate. In Jan 2017 I auto-bought a year, but since I changed VPN I needed to get a refund, I was refunded the difference of the time frame I did not use within 3 business days. They are very willing and helpful with refunds.

    I have had zero issues with IPVanish, their support is responsive and decent, not awesome but it’s better than no chat-box support. They will help you figure stuff out, they speak English because they are USA based (unlike ExpressVPN) and they have good connections. I always felt secure using IPVanish.

  1. Hi I installed IPvanish yesterday, had a little trouble with the unsigned TAP drivers on Windows 10 not being digitally signed, up and running within 20 minutes, seems pretty good so far.

  2. IPVanish is okay and reliable service compared to some others, sometimes is a slow support however some things you need to try resolve yourself, they have thousands of clients sometimes u have to wait to get the answer. I see people complain on software, i never had any problems with it. Also that you cant get refunds, well this is a joke. Simply call your bank you will get money whatever the reason, do chargeback on paypal same thing! This is serious and big company you think they will steal someone mine or yours $70-$80 or $10-$20.
    If you come to this site and read review from professionals that service is good then go try it! dont rely and read comments too much.. you should all understand that many comments are fake or posted by competition both negative and positive. Sometimes people heard about VPN working for netflix, but dont even know to install VPN, or will encounter some other problem which they can simply resolve if try.. but no, then they will complain how company software is bad..etc

  3. Holy God, IPVanish is a nightmare!
    After repeated complete uninstalls and clean reinstalls, it continues to kick itself out of service, and simply will not complete a reinstall at this point on my Mac/El Capitan.
    I’ve received the same support message 4 times asking for screen shots of my manual installation settings. Every time I supply it, I get the same request for it from another support tech, a few days later; albeit it took 3 days to get a response more than once.
    A service which advertises 24/7 support, which doesn’t provide it, is a fraud. A service which advertises support, but blows customers off with a pretense of support, is a fraud. IPVanish is a fraud, period!

  4. This service works great for me and as far as billing issues? First off I protect myself by using throw away cards like a pre loaded card from say WalMart. Seriously why would anyone with any common sense use a personal credit or debit card. Go get a throw away card, load approximately $80-$100 on it as it only costs $3 to load it. Use that card then don’t reload it after the money is spent. Don’t complain about the $3 because if you can afford to throw $70+ per year on a VPN then you can afford it.

    1. Hi ProfZimm,

      Using “anonymous” payment methods does have some privacy advantages, but it is always worth remembering that your VPN is always know who you are via your IP address (unless using VPN over Tor).

      1. VPN over Tor is exactly what I use but I merely wanted to point out a simple way to keep charges from stacking up on personal bank accounts or credit cards. I’m still confused as to why people are bashing on a review site for services from a VPN. I’ve been using IP Vanish half way into my second year and haven’t had any issues to date though I realize others obviously have. I’ve also used a few others but for now I prefer my current VPN though that will change as it always does.

  5. After recent update, having trouble logging in: Program will not logon automatically and manual login gets hung up. Support was a joke, effectively non existent.
    I plan to move on to another service.

  6. Since the update, service has not worked. After 3 days waiting for support, all they have done is resend update link to me. Very poor and like of real attention, I am looking to cancel contract with them. Look for another provider as IPVANISH ARE NO GOOD.

    1. Fraud

      1:A Lot of e-mails to IpVanish about problems with their application
      2:They charged me twice for my account last year and refuses to pay back my money -Fraud !
      3: I cancelled my subscription last autumn and now they charged me AGAIN and refuses to pay my money back- Criminals !

      Where can I get their address ?

      1. How did you pay for it? If you used paypal, file a chargeback and you will get money back. They had a gliche in their system where they were double billing but if you contact they will refund you, at least that was my experience. Support got back to me within 24 hours and always fixed whatever problems I was having.

    I’m surprised you have IPVanish as a viable option for Netflix. I subscribed to IPVanish in 2016 mainly to access Netflix US content. It worked for a while then got blocked with the usual “you seem to be using an unblocker or proxy.”

    Tech support were aware of the issue and working on it. After 3 months it was still not resolved. I cancelled my subscription and was able to get a full refund. Maybe they finally figured it out…

    But like some mentioned, I also had few invoicing glitches that were all resolved by customer support. So one piece of general advice, watch your bills 🙂

    1. Hi Simon,

      We do our best to keep all our articles up to date, but given the ever-shifting nature of the Netflix landscape, this can be hard. We are going to take another look at out 5 Best Netflix VPN Providers, and make any changes as appropriate.

  7. I tried to sign up, never received the verification email, emailed them three times about it, never heard back, was charged TWICE for their yearly service, emailed them to cancel within time limit, never heard back, was still charged TWICE, and now I’m having to dispute the claim with my CC company. Awful. Still have never heard anything from them.

      1. I have used most major VPNs as I travel to China regularly. I had to file a dispute myself (I started with Ipvanish in 2014) and am less than impressed with ipvanish billing and support. I do think this is an important factor in a decision to use or renew a VPN and should be factored into reviews. For my purposes IPvanish was no longer doing what was needed effectively and I had a rough cancellation process. The other comments here about their billing do resonate with me and should be a factor in the reviews.

        1. Hi Mike,

          If our reviewers run into billing issues (which often crop up after a review is published), we do update the article to reflect that experience. We can only review what we ourselves experience, but this is why a comments section is so important. It allows readers to share their own first-hand experiences with other readers.

      2. How can you proclaim IPVanish “a legit company” after a ripoff experience like that? You think maybe the commenter is lying? I seriously doubt it — too many people having problems with this VPN.

        You couldn’t PAY ME to venture a dime on it.

        1. Hi Tin Frog,

          I do not doubt YuQiu’s experience. In fact, it is precisely in order to share such experiences that these comment sections exist! But I do know that it is unusual. I have persoanlly reviewed IPVanish many times over the years, and have never experienced any billing issues with the service. Our user stats also show that thousands of our readers sign-up to IPVanish all the time, and yet reports of this kind are rare. So what I am saying is that, sure, some users have obviously had a bad experience with the company, but company is not running a scam. It may cock things up occasionally, but it also has many thousands of happy customers.

    1. Hi Johnny,

      We hand moderate all comments due to the amount of spam we receive, and because we like to answer any questions. This is why your comment did not appear immediately. FWIW, IPVanish is not “our service” -we are a simply a review and comparison website. Thank you for being so polite.

  8. Created an account and one week later was still not able to access that account, this after numerous communications(3or4 times daily) with rude and inconsiderate replies from their support staff. I was given the spin when I needed support. Support staff is inferior and not accountable. I wouldn’t trust this organization to mow my grass. Try another option!

  9. Would like to check it out, as other services have failed but WebRoot anti-virus keeps blocking any IPVanish web page warning of malicious links or payload

    1. Hi Mike,

      WebRoot anti-virus is deferentially making an error here. IPVanish is a well-established and respectable company. I’m sure there must be some way way for you to whitelist the website using WebRoot.

  10. *Take Heed*
    I tried a 3 month discounted ‘trial’ with IPVanish and even after this ‘trial’ period was up they were still taking my money. I sent them numerous email’s explaining the situation. I was told that my account was deleted when in fact they still took my money!!!
    You have been warned.

  11. Was getting good service for around a year. Last 4-5 months has been terrible. Servers supposed to be in UK are in Netherlands or Belgium. Have contacted support and got excuses. Thinking of going elsewhere.

  12. These clowns actually sent me an email saying that it was “fishy” that my IP address didn’t match my credit card address and could I send them a gov’t issued photo ID. Yeah. Because intelligent people would do that??!??!?!?!? The word irony just doesn’t cover a company that d@mned stupid.

    1. Hi Charlie,

      Hmm. I will note that VPN companies are particularly vulnerable to credit card fraud, as there is no physical part of their service that is required for delivery to a real world address. It is also true that if you pay by credit card then IPVanish will know exactly who you are anyway. For greater anonymity, always pay using properly mixed Bitcoins (which IPVanish accepts). Do be aware, however, that your VPN provider will always know your true IP address (so you are never truly anonymous).

  13. Since this review in June / as of August – IPVanish has updated the max 2 concurrent devices to 5 devices … So far only a couple of days / this service rocks!

    Pricing is in line if not better than many – a solid service / give it a try for a month.

    Dave

    1. Hi Dave,

      Thanks for the heads-up. That’s great news! I have updated this review, but it may take a while for the info to filter through to all our 5 Best lists.

    I try IPvanish this year because offer some good extra as scramble, kill switch, and no data logs.

    I try ironsok… and I was very happy super fast multiple vpn 3 at time , good dns spoof .

    IPvanish so so the app on windows is not good and nice as the mac , had issue in speed more than one time and the support says is because is a VPN ( wait a minut but I pay for it premium… btw ) have a real big issue in dns or (location ) Example : used sweden now and it says Amsterdam …. used Singapor it says America …. this is bad for people that need a good location associated by VPN .
    Also many website or app find that I use a VPN !! gumtree.c o m example etc.. this not happen to me with other services…

    In general I am 50% satisfied still have one year will see if the services become better.

  14. Many reviews are either paid, biased or unknowingly post reviews without ever knowing or experiencing software, server speed or specifics unknown to them simply because they haven’t personally experienced any problems. I have had different problems associated with different VPN’s but you won’t read about them in most of the reviews that i have read. Its still a user be warned and “IF” these VPN service providers were so confident that they are the fastest, the best or provide a great service, “no hassle” money back guarantees would be posted without any of them using cloaked excuses not to. This crap about conditional refunds based on their service techs is a condition I don’t want, been there and most have tiered technical support in which you have a problem, the first to waste you time is their online support.
    Then comes the level 2 support and if all of that fails well, we can all go to level 3, 4 or wherever they direct you. Truth, if I wanted to be a beta tester for their VPN service, I’d apply for the job and get paid for the frustration instead of paying them.
    Hidemyass works but many of its servers are overloaded, speeds are slow to ridiculous especially in the hub ports like Seattle. PureVPN, I wouldn’t bother with as getting connected is a major exercise I could live without. PIA or private internet access is above average when it comes to speed but throughput on their servers could be far better considering some of the locations they have. NordVPN speeds are average and not as high as they should be but they are off the radar when it comes to the US Gov’t trying to get anything out of them so security is about as good as it gets with them.
    There are some VPN’s that are so pricey, I have declined to try or buy so they might be good, they might not be good or suitable for everyone but you won’t read anything about them if there is and it relates back to reviewers and their personal reviews based on whatever personal experience they’ve had. This nonsense about which VPN is best for Android, or Windows or IOS or Linux makes about as much sense as which bottled water is best to drink. Its still user beware and read the refund policies before you buy

    1. Hi intrepix,

      It is true that when it comes to claims made by many (but not all) VPN providers, Caveat Emptor. BestVPN exists in order to help readers through this minefeild, and we always review services hands-on. As for “This nonsense about which VPN is best for Android, or Windows or IOS or Linux” – in part these articles do exist because that’s what people search for in Google, but some providers do support say, Linux, but better than others (if they they do at all), and for example, and we add additional information to such articles that readers interested in the subject may find useful (such as how to setup OpenVPN on Android in our 5 Best VPNs for Android article.)

  15. I had the same problem as Bruce i.e. trying to register over a VPN.

    I sent a support ticket and within 20 mins they had sent me my login credentials and off we went!

    1. Hi anders,

      IPVanish is a US-based service, but the US has no mandatory data retention laws whatsoever. The NSA might tap its servers anyway, or a court could issue an NSL with accompanying gag order but this cannot simply be assumed.

  16. I want to use you 1 years pvn. I have a big set up . I heard from my one friend that your pvn work well than other PVA. If i get good result with your pvn then i need more than 10 pvn at a time and i hope it will gradually increase with me set up. I feel prefer you may contact at my skype: comet.it or you can text me your skype.

  17. Hi,
    Interesting review, IPVanish does seem to be quite good.
    However I’m a bit worried about speed: I see you only tested speed from a 10/10-ish Mbps connection. My connection is 100/50 Mbps and I wonder if the VPN will put a horribly low limit on that. Actually, it seems that UK and US East servers already limited your speed to some extent. Did you do any tests from a faster connection?

    1. Hi John,

      Our reviewer used the connection that he had, so I’m afraid not. IPVanish does, however, offer a 7-day money-back guarantee (which I believe it honors). So the best course might to do a trial run and test the service out for yourself.

  18. I have been using IPVanish for just over one year. For me, it’s been the best VPN service I’ve used for its easy setup, features, speed, number of servers and price. (I’ve tried various other ones over the years, some more expensive until I came across IPVanish – works a treat!)
    As for support, I only had one minor “issue” and the response was fast, courteous and resolved very quickly.

  19. A bit of advice: If using IPVanish on a Mac, you’re better off using a 3rd-party app like Tunnelblick to manage the OpenVPN connections. In mine at least, the Mac IPVanish app was buggy as hell, and upon uninstalling, it kept the kill-switch active for all internet connections, killing connectivity.
    I was happy to delete and re-configure the different wired and wireless interfaces myself, but I can’t many people are happy to put up with this level of bother.
    The Windows app works well.

  20. WARNING! ipvanish will renew your credit card without notice, whether monthly or yearly and it will impossible to get a refund. DO NOT USE!

    1. Hi Jordan,

      Do you understand that we are a review website, and that we have nothing to do with this service? If you have a problem with IPVanish then please contact them about it, rather than leaving comments such as this on our review page.

  21. Painful process. Tried to log onto the site from the UAE. Site is blocked. Then had to use ANOTHER vpn to log onto their site. Tried to make a payment and PayPal doesnt work. So had to use my credit card. Guess what? Payment went through but they blocked my account because my physical location & IP address didnt match (due to my using the VPN). They sent an email asking for authentication with no timelines at all on when they will resolve the issue. Best part is you can’t even give up on the process and seek refund since you have already paid for a service you can’t access! Ipvanish might be a great VPN but if you are access it from a country which has internet restrictions, best you place your best on more reliable VPNs.

    1. Hi Bruce,

      Ouch! I have found in the past, however, that IPVanish does honor its 7-day money back guarantee (or at least it did for me).

Leave a Reply

Your email address will not be published. Required fields are marked *

Want to add a star rating to your comment? Click here
Price
Features
Reliability
Speed
Customer Service