Peter Selmeczy

Peter Selmeczy

October 4, 2014


IPVanish has definitely stepped up its game since our last review. Not only has it improved speeds and accessibility, but also implemented a true zero logs policy, which has made its security that extra step better.

Pricing & Plans

Like nearly every other VPN provider, IPVanish has one set plan, with increasing discounts the longer you sign up for. Its prices are on the higher end of average, but you definitely get your money’s worth. It also provides a seven-day money-back guarantee, which provides ample time to test its service.

For a limited time, you can also receive 20% off using the WAIT code. It supports a variety of payment methods, ranging from the widely accepted PayPal/credit card to the highly secure and safe Bitcoin.

 IPVanish_Pricing

Visit IPVanish »

Video Review

We’ve created a video review of IPVanish to highlight its distinguishing features. Some of the information in the video is out of date, so we still recommend reading the full article for up-to-date details.

Features

Unsurprisingly, IPVanish is one of the top VPN providers available. It has a Tier 1 network of VPNs with servers in a whopping 59 countries, and major countries such as the UK and US have multiple servers to help deliver some of the best speeds in the business. It’s also one of only a few VPNs to provide VPNs in more exotic countries around the planet, such as Egypt and Panama.

Alongside this, it has a great team who provide top-end security and excellent customer support should you ever need it. It’s also implemented a full zero logs policy – not even connection logs – which is superb.

While simultaneous connections are allowed, this is slightly limited. In its words: “You can install our software on an unlimited number of computers or mobile devices and use 1 OpenVPN connection and 1 other protocol (L2TP or PPTP) connection at the same time.”

Visit IPVanish »

Security & Privacy

Most importantly, as stated, IPVanish now runs a full zero logs policy. Unlike with a number of companies, if you’re paying with Bitcoin, all that’s required for signing up is an email address and a password – the former of which could be anonymous. This mean that right off the bat you’re able to protect yourself to a great level. Of course, it’s still possible to sign up in the normal fashion and IPVanish will keep this data secure.

It provides PPTP, L2TP, and OpenVPN connection types with 128-, 256- and 256-bit respectively. Alongside this, it has a very see-through Privacy Policy, DMCA and Terms of Service outline. To help increase your privacy, it uses shared IPs and, due to the information it logs – or shall we say not log – it’s physically unable to identify any culprits, even if requested to do so.

As stated, it keeps absolutely zero logs. We previously had an issue with its logging policies, as it sent us a cease and desist for torrenting, which countered both its P2P allowed and no logs policy. We tested this by torrenting an excessive sum, amongst other file-storing methods, and so far haven’t received anything, nor have we noticed an unreasonable difference in performance.

The website

IPVanish has an impressive, detailed website, with clear and easy-to-find information. The personal Control Panel is also well laid out and easy to navigate, with all the important information displayed, alongside a useful server information list.

IPVanish_Homepage

Visit IPVanish »

Support

Surprisingly, and slightly disappointingly, IPVanish doesn’t have 24/7 live support. It’s live support is available during working hours (EST). On the upside, it has a great support FAQ (with some of the best setup guides that we’ve seen) and an excellent Ticket Support system to supplement this. We found all its support team to be helpful and knowledgeable, and they were able to answer all of our requests with relative ease, though sometimes we had to press a little to get all of the information that we required. Its support forums are also very helpful and contain useful information and comment, both by users and employees alike.

IPVanish_Support

The Process

Signing Up

As already mentioned, signing up is a straightforward process, as it is with most providers, and if you’re using Bitcoin you’ll only need to provide your email address and a password.

The Windows VPN client

The new IPVanish 2.0 client is a clear improvement on the previous version and while it doesn’t provide as many different settings as a few other providers out there, it does have some nice features. You can easily choose your connection and location type, the latter of which you can choose through different methods: speed, location, map view, and so on. You’re also able to change your IP periodically, as well as launch on start-up. There’s even an account and support tab. but unfortunately, this is just ported from the website. As with all other software, you can also control your connection from the taskbar.

IPVanish_Windows_Software

Performance (Speed, DNS and IP Test)

We gave IPVanish our usual tests. We found no DNS leaks and the IP tests all came back clear. We also gave its L2TP and OpenVPN connections a test, and the results, as expected, were excellent.

  IPVanish_NoVPN_Speed IPVanish_L2TP_Speed IPVanish_OpenVPN_Speed
 No VPN Speed   L2TP Speed    OpenVPN Speed

Other Platforms

Refreshingly, IPVanish supports all major devices and operating systems. We decided to test the Android app to see how it would fair against the results we obtained through our computer. Don’t be surprised that Mudhook Marketing Inc has developed the app, as this is the parent company of IPVanish. By default, the Android app provides you with an OpenVPN connection, while the iOS app allows you to use PPTP and L2TP. Manual configuration for the other protocols is also provided, if you so wish.

IPVanish_Android_VPN_Client

We found the app to be basic but adequate, and the speeds achieved were on par with those we obtained through using the computer. If you have a lot of devices in your household using a VPN then it recommends purchasing a Sabai OS Router or DD-WRT/Tomato FlashedRouter.

Conclusion

We liked

  • Highly improved security
    • Shared dynamics IPs
    • Great Encryption
  • Very fast
  • Fantastic cross-platform support
  • Good support
  • Plenty of servers across the globe
  • Excellent performance
  • Zero logs policy

We weren’t so sure about

  • Fairly basic clients
  • US based
  • Simultaneous connection policy

We hated

  • Not much

Overall, IPVanish has definitely improved its service since our last review. It proves repeatedly that it’s one of the best providers in the business. We highly recommend its service.

Visit IPVanish »

Peter Selmeczy

Written by

Published on: October 4, 2014.

June 12th, 2018

I am an engineer by trade and tech geek by night, who's passionate about sharing his knowledge with the people. Find me on Google+.

53 responses to “IPVanish Review

  1. Worked OK up until a month or two ago – now hopeless:

    * UK City and country selections pointless as IP address from a different city/country.
    * UK Server that is actually in UK – sssslllloooooowwww.

    I will not be renewing.

    I started by paying in BTC to an address provided to me I paid for service and was told to wait for email to activate service well email never came I contacted support and they sent me an email in that email contained my username and password I tried copying and pasting them into the login page and says invalid login details so I hand typed the information down same results I emailed support they said to try to use the forgot password option I try it and it tells me my account details are not on file so all in all so far I’m out $10 and all in all I would say this website is a big SCAM!!!!!!!!!!! Still waiting for something on there end to make it right so BEWARE!!! Going on 2 weeks!!

    1. Hi Sam,

      Your experience does sound unfortunate – bad IPVanish! I will note, however, that IPVanish is a legitimate service that usually delivers on its promises, and is not a scam.

    2. I also did not get the email with login details etc and had to get on to support who sent me the details – which did work.

      however I decided that I wouldn’t stay with them and found that for the the refund process I had to jump through a lot of hoops and wait 4+ days for a bitcoin refund.
      This level of admin support ( or not support) is not really acceptable.

    3. this site is the best of the best about vpn providers, i use it over 2 years, dont say crazy things , nobody can trust you because all know what is the ipvanish

    Garbage VPN. Way cheaper and better VPNs out there. I got a copyright warning from Comcast using this crap.
    Ipvanish is crap. You’ve been warned.

    1. Hi Micheal,

      IPVanish has explicitly stated that permits P2P downloading, Have you taken the matter up with them?

      1. What would I possibly say to a VPN that was supposed to protect me? Hey thanks for being so bad that when using you I got exposed or you exposed me? Yeah.
        No, I’m just going to stop using them and tell others BEWARE IPVANISH

        1. Hi Micheal,

          I feel for you. IPVanish’s response to you questioning it, however, might be instructive for other users…

          1. Hi Tim (and Micheal),

            That is a good point. You may have suffered a VPN dropout (which is why using a kill switch is so important when torrenting etc.)

    Strong stress test
    IPVanish: Version 1.3.12 (83) (Mac OS X 10.7.5)
      Very fast, even with a low connection, tested with the old router “Wireless type g” between two houses (one block with road in the middle, 10 meters). Equally fast and stable, 24 hours to 24 hours. Ubuntu Torrent (qBittorrent), from 1.2-GB, and 5 downloads (900 GB) with Safari Browser (old version), all together (2.1-GB) (average of 750 KiB / s)
    Torrents download of 700-KiB / s.
    Provider: 75 ms and speed-download of about 5 ~ 7 Mbs
    Practically excellent and perfect, using every bit of bandwidth.

    Do not bother.

    Since the netflix crackdown there has been no support for people. If you dare to voice complaints and those complaints are ignored by their service department they will delete said posts from their forums.

    Just for cancelling my subscription 2 months before it’s end I was banned from posting on their forums.

    AVOID them or suffer the consequences

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