Thomas Ujj

Thomas Ujj

June 19, 2018

Pricing and Plans

Ivacy offers one plan, with pricing depending on the length of the plan. A standard month-to-month plan costs $11.95 a month, 12-month plans drop down to $2.50 a month (billed at $29.95), while a 24-month plan is only $1.66 monthly ($39.95 total).

While the standard month-to-month plan is on the expensive side, the steep discounts for long-term subscriptions make Ivacy one of the most affordable VPNs out there.

ivacy prices

There isn’t a free trial available to test out Ivacy, but there is a seven-day money-back guarantee available if you want to try out the service before committing. I’ll mention here in this Ivacy review that this money-back guarantee isn’t quite as clear as with other VPNs: you can only claim a refund from Ivacy if you’ve stayed under one GB of bandwidth.

You can pay for Ivacy in a number of ways. Paypal and all major credit cards are accepted, while Bitcoin is also an option through BitPay and CoinPayments. Cashu, Alipay, Yandex and other payment methods are also available through Paymentwall.

PROS:
  • Bitcoin accepted
  • Split tunneling feature
  • P2P allowed
  • Internet kill switch included
  • No logs kept
CONS:
  • Refund policy
  • Poor speeds

Features

Ivacy is a Singaporean company, which makes it a great option in terms of any government agencies requesting data. Singapore law does not require any logging of user activity, with personal data safe under the Personal Data Protection Commission.

Ivacy makes the interesting claim of being the first VPN to introduce “Split Tunneling,” a way of selecting which data gets sent through a VPN, in 2010. While I didn’t find any way of confirming this statement, Ivacy does have the handy split tunneling feature in the Ivacy Windows client.

ivacy split tunneling

Ivacy has an impressive global presence, with nearly 200+ servers in over 100 locations. There are even servers for countries like Brunei, Ghana, and Kuwait. Users can choose from specific servers for Netflix, HBO Go, torrenting, and more.

Ivacy allows up to five simultaneous connections to the service, which makes it an excellent VPN to share with a group of friends or with your family at home.

Extra features for Ivacy include the aforementioned split tunneling function, an internet kill switch, and IPv6 leak protection. I’ll mention these further on in this review.

Visit Ivacy »

Security and Privacy

Ivacy gives you the ability to choose from a number of protocols when connecting to a server: OpenVPN (UDP and TCP), PPTP, L2TP, and SSTP. However, the amount of OpenVPN locations (11 in total) is somewhat low when looking at the other protocols (75+ locations).

ivacy servers

Ivacy being a Singaporean company means it is in a great environment when it comes to privacy and data retention. While freedom of speech isn’t a bright spot in Singapore (thanks to the current ruling party), consumer data and the right to privacy are broadly respected.

Ivacy uses an AES-256-CBC cipher in combination with a standard RSA-2048 key for OpenVPN connections. These levels of encryption are more than sufficient for protecting yourself on the web.

Ivacy claims a strict no-logging policy and that connection logs expire after 48 hours. While it’s nearly impossible to confirm this with any VPN provider, it does seem that Ivacy stays true to this policy.

ivacy logging policy

P2P activity is allowed on Ivacy, with specific servers available for those looking to torrent or stream P2P content.

The Website

The Ivacy website follows the standard format for what seems to be every VPN provider’s website. Everything is nicely organized and concise, with a client area where you can manage your subscription once you sign up.

ivacy review

There is also an Ivacy blog with helpful guides and industry news related to cybersecurity and privacy.

Support

Ivacy offers customer support in the form of email, telephone, and live chat support. The number of support options is quite impressive, as most VPNs tend only to offer one method.

ivacy support

There are also a relatively large knowledge base and FAQ available should you have any general questions regarding Ivacy.

To get a better idea of Ivacy’s support, I sent a test ticket regarding claiming a refund to my Ivacy subscription. While I did receive a quick response (about five minutes!), the support rep was very difficult when it came to approving my refund request. Check out the image below for more details!

ivacy customer support

Ivacy is active on all the main social networks, including Twitter, Facebook, and Google Plus. You can also reach out them on these platforms if you need help in a pinch.

The Process

Signing Up

Signing up to Ivacy is extremely easy and a very quick process. All you need to do is select a plan, create an account with an email address and password,  and pay. That’s it! Once sign-up is complete, Ivacy will send you an order confirmation email detailing your purchase.

sign up for ivacy

I have to add here how happy I am with the amount of payment options available for Ivacy. The ability to pay in Bitcoin is a welcome feature that can increase the level of anonymity when using a VPN.

The Windows VPN Client

As part of this Ivacy review, I signed up for Ivacy and set up the Windows client to get a better idea of the service. Downloading and installing the 18.3 MB client was a breeze on Windows 8.1.

The client is extremely user-friendly, allowing you to choose your protocol and purpose (torrenting, streaming, general browsing, maximum encryption) to find an Ivacy server that is right for you. You can also view Ivacy’s complete server list to select a particular server.

ivacy windows client

Ivacy’s split tunneling feature is also built into the client, allowing you to individually assign applications to use your standard internet or VPN connection. I was also happy to see that Ivacy has an internet kill switch in the Windows client as well.

Performance (Speed, DNS, WebRTC and IPv6 Tests)

Connection speeds are one of the most important factors when considering a VPN. To get a better idea of how Ivacy measures up, I ran a few standard download and upload tests.

ivacy download speedsivacy upload speeds

The graphs show the highest, lowest and average speeds for each server and location. See our full speed test explanation for more detail.

As you can see, Ivacy gave me some pretty poor results when it came to speed, with some locations (especially the UK location) even dropping my internet connection entirely! If you are looking to do any streaming or downloading, you are better off looking elsewhere.

Ivacy did check out ok when it came to IP and DNS leak tests, although it is worth mentioning in this Ivacy review that they use DNS translation on all servers. You can read more about what DNS translation and DNS leaks are in this guide.

Other Platforms

Ivacy has software clients for Windows, Mac, Android, and iOS devices. While I was only able to test the Windows client, I was pleased with how user-friendly and feature-rich it is.

In addition to clients, Ivacy also has lots of set-up guides for consoles, routers, and other devices. Some examples include Xbox One, Roku, Kodi, and Linux.

Conclusion

I liked

  • No logging policy
  • Internet kill switch
  • Split tunneling feature
  • Five simultaneous connections
  • Bitcoin payment

I wasn’t so sure about

  • Refund policy
  • Month-to-month plan is expensive

I hated

  • Poor connection speeds

Ivacy is a solid enough service if you can get past the poor connection speeds. Streaming services such as Netflix, BBC iPlayer, and Hulu all encounter buffering issues when using Ivacy.

That being said, Ivacy is a decent enough budget alternative if you are looking for a solid level of privacy on the web. Additional features such as split tunneling and an internet kill switch could make Ivacy the right option for you. Give Ivacy a try with a seven-day money-back guarantee using the link below!

Visit Ivacy »