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OneVPN Review

OneVPN

BestVPN.com Score 4 out of 10
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OneVPN is an extremely basic service that shows some signs of promise for the future. It is a Hong Kong-based no-logs VPN that provides fast enough connections for streaming. This means that it has a solid base to build on - but it is sadly a bit too expensive to recommend in its current state. Sadly, I was unable to confirm the implementation of its encryption. In addition, it suffered from DNS leaks meaning that I can't consider this VPN good for privacy.

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VPN Stats

  • Server Locations N/A
  • Average Speed N/A Mbit/s
  • Simultaneous Connections N/A
  • Jurisdiction N/A

Likes

  • No logs
  • Based in Hong Kong
  • Great speed performance
  • 3 simultaneous connections
  • Port forwarding

Dislikes

  • Expensive given almost complete lack of useful  features
  • Knowledgebase guides incomplete

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Features

On its website, OneVPN makes a big deal about offering malware protection, ad-blocking, and a NAT Firewall. However, as far as I can tell no ads were blocked while using the service. Other than that, the VPN has very few features:

  • Servers in 59 countries
  • Fast speeds for streaming
  • 3 simultaneous connections
  • Port selection
  • 24/7 support (including live chat support and a ticket system)

OneVPN offers 2 US-based “Netflix servers,” but these were both blocked by Netflix in my tests. BBC iPlayer, however, was accessible using OneVPN’s UK servers.

Speed and Performance

Tests were performed on a 50 Mbs/3 Mbps UK fiber connection (using an AC1200 powerline adapter). OpenVPN tests were performed using UDP (faster but less reliable than TCP). My base tests produced results of around 52 Mbps. The UK server fared very well giving me an average speed of 45 Mbps. The US server performed just as impressively, reducing my speeds by just 5 to 10 Mbps (despite the extra distances involved). Upload speeds were also impressive and barely changed with and without the VPN connected.

The custom client does nothing to prevent DNS leaks or WebRTC leaks. However, I did follow the steps listed in the Knowledgebase article “How to avoid DNS leaks”. Disabling IPv6 does, of course, work, but I otherwise continued to see DNS leaks after modifying the OpenVPN configuration file used by the client as instructed. This pretty much rues the VPN out for privacy.

Price and Plans

 

OneVPN charges $7.95 per month, with reductions for longer-term plans. The price goes down to just $1 a month for a 4-year plan. An option that is almost suspiciously cheap. All of the subscription plans provide access to all the VPN features.

A 7-day money back guarantee is available, but it is worth checking the small print. In order to receive a refund, you must state a reason for the refund claim. Even worse, a refund is not available if you have used more than 3GB of data.

Consumers can pay for the VPN with all major credit cards, Bitcoin (via BitPay), PayPal, Paymentwall, AliPay and gift cards.

Privacy and Security

Being based in Hong Kong is good for privacy as it has no mandatory data retention laws. Though of course, there is always the concern that China is managing to perform some sort of covert surveillance there. According to its privacy policy OneVPN claims to keep zero logs, which is excellent. This means the VPN can be considered good for privacy.

OneVPN subscribers get the use of a number of protocols:  OpenVPN, L2TP, and PPTP VPN protocols. OneVPN also supports the open source Cisco OpenConnect (CSTP) protocol. This is a SSL/TLS-based VPN protocol.

As is always the case we checked the implementation standards of OpenVPN: an AES-256 cipher with an RSA-2048 handshake and SHA 256 hash authentication. This is pretty good. However, I was unable to ascertain whether OneVPN also implements Perfect Forward Secrecy (ephemeral keys). This “detail” is important because if PFS is not used then the same key is used each time you connect to the VPN server. This makes the connection much easier to hack.

Sadly, I have no way to know whether OpenVPN is absolutely secure with OneVPN. Add this to the DNS leaks that were discovered in my tests, and it is close to impossible to recommend this VPN for privacy.

Final thoughts

As this OneVPN review shows, OneVPN is about as bare-bones as a VPN service gets. You get a simple VPN connection, and that’s it.  It claims to offer important features such as DNS leak protection and a kill switch through its guides, but these simply don’t work.

In its current state, it is therefore hard to recommend OneVPN. That said, not all is bad. OneVPN is a Hong-based no logs provider, and its performance is excellent. This actually means that OneVPN has a strong base on which to build and improve its service in the future. It might, therefore, be worth keeping an eye on.

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16 Comments

  1. Carl watteny
    on April 26, 2018
    Reply

    I have got the subscription of OneVPN 2 months ago and suddenly everything gets stopped, after that i contacted the support and they told me to have latest version of OneVPN has been launched 1.07 the support help me out and everything gets fine and better as i was required. Contact support your issues might get solved.

    1. Martin replied to Carl watteny
      on May 3, 2018
      Reply

      you are posting the same comment with different names on different websites wherever onevpn review is available. if you are so true, why do you change name? i think you are someone from onevpn and want the people to believe that onevpn is working now,,. Let me tell the people that onevpn is non-operational and doesn't work anymore for last 6/7 months. i also request bestvpn.com to publish a fresh review and make people aware of such scammers. please bestvpn please.

    2. Carl watteny replied to Carl watteny
      on September 17, 2018
      Reply

      Hello Mr. Martin, The first thing is i am not from onevpn i am only the user of it and second thing its my own choice to pick the name for my self to hide my identity unless you seems to be a guy who want to de-promote the onevpn as i can see you begging to bestvpn for the bad review of it. are you onevpn competitor not getting a good business. feeling bad for you. i don't know onevpn is working or not but i know only one thing that you are a free bird and nothing to work who follow the same comments on different websites to identify someone, Feeling sorry for you coz even you are not good enough in that as well.

  2. Teresa Peter
    on November 12, 2017
    Reply

    SCAMMERS! They offered you a lifetime subscription for $48, but they stopped your subscription after a few weeks and you can't ask for a refund. I tried to contact their customer service in Hong Kong but no respond. A typical discouragement policy! They also blocked all communications (email, online chat, online support). It seems that they already took many people money and fled away. I think they already open a new VPN provider with different company name.

  3. Robin
    on November 1, 2017
    Reply

    Finally OneVPN's website (onevpn.com) is back after staying offline for around a week. But still their knowledgebase section refuses to open any link so you can't even see any setup tutorial or server addresses. Moreover the so-called 24/7 live chat is still offline as it was before the website went down. Servers condition is same, most of them do not connect and many of them connect but you cant browse anything over internet after connecting. The worst part is that there is no one whom you can complain because there is nothing which can be called as "customer service" when it comes to OneVPN. Never ever buy.

  4. Lily
    on October 26, 2017
    Reply

    onevpn's website (onevpn.com) can't open for 2 days. Dont know what is hapenning. They already had no customer support for around a month as the live chat was always offline and they did not reply on emails but now, the website is offline itself. Any idea where they went after selling too many annual, lifetime and other accounts? If you have paid for a onevpn acount, just keep regretting now bcoz you have been fooled..

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