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TigerVPN Review

TigerVPN

BestVPN.com Score 8.2 out of 10
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Founded in 2011, TigerVPN is a Slovak VPN service freshly relaunched in May of 2016. A new engine, new website, and new apps give TigerVPN a slight facelift. A relatively brief company history means not much is publicly known about the quality of the service, so I decided to give TigerVPN a test run myself. Keep reading this TigerVPN review to find out if they make the cut!

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VPN Stats

  • Server Locations N/A
  • Average Speed N/A Mbit/s
  • Simultaneous Connections N/A
  • Jurisdiction N/A

Likes

  • Based in Slovakia
  • 500 MB free trial
  • Lots of server options
  • User-friendly website and apps
  • Bitcoin accepted

Dislikes

  • No money back guarantee
  • Only ticket-based support

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Features

TigerVPN operates from the Slovakian capital Bratislava. Slovakia is a great country for a VPN provider to be operating from. This is because the Slovak Constitutional Court recently ruled that any mass surveillance of citizens is unconstitutional. TigerVPN is a well-rounded VPN with the following premium features:

  • 300 servers in 42 countries
  • 5 simultaneous connections - for yearly subscribers. (Two connections if you pay monthly)
  • No usage logs
  • Apps for Windows, Mac, iOS, and Android
  • free StickyPassword (Premium Plan)
  • Shimo VPN Manager (with the yearly plan)
  • 500 Mb free trial
  • Ticket based support

Speed and Performance

All speed tests were conducted from a location in Central Europe. Servers were tested five times in order to ascertain an average. My average speed without a VPN registered as 70 Mbps on the day of the tests. German, US East coast and UK servers were tested. The German server performed best providing average download speeds of 32 Mbps. Both the UK and US servers averaged out at around 15 Mbps, with the UK slightly faster (probably due to its proximity). 

All servers performed well enough for me to stream in HD. However, a drop of 40 to 50 Mbps is a pretty massive - and people with a slower internet connection to start with - may find they are left unable to stream without buffering. Upload speed remained much more stable and dropped by only a small amount compared to my base test. I discovered no IP leaks, DNS leaks, or WebRTC leaks when testing Tiger VPN, which is great news. However, I did not test for IPv6 leaks because I don't have an IPv6 connection at this time.

Pricing and Plans

 

TigerVPN follows the industry-standard path when it comes to pricing and plans. Customers are able to choose from a 1, 6, or 12-month term contract. There are increasing discounts offered for lengthier commitments. TigerVPN's prices are pretty average. $6.67 per month for the lowest pricing (a yearly subscription) isn't too bad and compares favorably with other VPNs - though, admittedly, it is possible to get something better for less.  

The yearly plan gives you up to five simultaneous connections. On the other hand, $11.99 for a one-month subscription is pretty steep, and you only get two connections. TigerVPN offers a free trial for new customers to experiment with the service. The trial is limited to only 500 MB of data and select locations. However, it is a welcome feature for those looking to try before purchasing. Payment options are normal with the regular credit/debit cards and PayPal as options. I was happy to see the possibility of paying in Bitcoin as well. This means an extra degree of anonymity can be achieved.

Privacy and Security

OpenVPN is the default protocol. This offers the most security for users. TigerVPN also gives users the option of switching to L2TP. TigerVPN utilizes industry standard AES-256-CBC encryption with the OpenVPN protocol set as default. Unfortunately, TigerVPN doesn't support Perfect Forward Secrecy, which means that it is likely not safe from the like of the NSA. TigerVPN clearly states that no usage logs are stored. However, some connection details including time stamps and bandwidth are "temporarily stored". 

Considering Slovakia has no mandatory data retention laws this is frustrating. Those with high privacy needs will probably frown upon the connection logs and should look elsewhere. However, for the vast majority of people, the connection logs should not be a concern. TigerVPN permits file-sharing and has servers optimized for it. TigerVPN allows P2P torrenting on most servers, although they do ask to refrain from this activity on their US servers. All in all, TigerVPN utilizes pretty decent encryption, although it still falls short of the level of ExpressVPN, for example.

Final thoughts

TigerVPN is an Okay VPN that is priced similarly to many other VPNs on the market (if you pay annually). However, it is worth noting that it is possible to get a zero logs VPN that unblocks Netflix US for less. The VPN works well on all the popular platforms, and it has pretty decent customer care. Though, sadly it does not have live chat support like many VPNs in its price range. TigerVPN claims to unblock US Netflix, but in my tests, it failed. 

However, it did successfully unblock iPlayer at the time of writing. With some connection logs, no Perfect Forward Secrecy in its encryption suite, and the lack of a killswitch - this VPN is far from being at the pinnacle of VPN privacy. Slowish speeds are also a bit of a concern, and consumers have complained about varying speeds across servers. All taken into account, I must conclude that this VPN is overpriced. Look elsewhere.

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8 Comments

  1. Trefilov22
    on April 22, 2017
    Reply

    I purchased a lifetime license from stacksocial because of the amazing prices of $29.99. I had never used TigerVPN prior to that, but I figured for that price, it was worth a shot. Make sure you read the fine print! You only get access to 15 of their servers, none of which has any sort of speed. The fastest I could get was one of the servers that were the furthest away from me in the Netherlands, and that was only about 8Mbps... I use Charter Spectrum here in the US, and without VPN I get about 135Mbps. HUGE speed loss over TigerVPN. I have used other VPN's and can get about 45-50Mbps... Now this is through an Asus RT-N66U router using PPTP. I have yet to try their Apps, but in other instances I have noticed higher speeds than going directly through the router. Granted, my router has not been updated from the stock firmware, so I am not sure if that has anything to do with it. Maybe the service will improve over time, but for now, it is extremely difficult to stream with it, which was my main purpose of using it. *UPDATE* I decided to try the Windows App while I was writing this article, and I am getting much improved speeds of nearly 30Mbps down and 6Mbps up (which is faster than without the VPN). Why can't I achieve anything near these speeds when I configure my router? Am I missing a setting somewhere? In my router I go to the VPN section, then VPN Client, then I add a Profile, PPTP, I enter the server, username and password, and set the security to AUTO. Is there something I should change? Any help is appreciated...

    1. Douglas Crawford replied to Trefilov22
      on April 24, 2017
      Reply

      Hi Trefilov22, Hmm. An Asus RT-N66U should have no problem processing a PPTP connection at speed. I have never encountered the problem before, but I'm wondering if the issue might be the PPTP connection itself, as the Windows app uses OpenVPN. Try configuring Windows manually connect via PPTP and see what speed results you get.

    2. Donald replied to Trefilov22
      on December 21, 2017
      Reply

      Because your router has much smaller processor and way less RAM to efficiently process AES-256 encryption.

      1. Douglas Crawford replied to Donald
        on December 22, 2017
        Reply

        Hui Donald, Yes, routers often struggle to process strong OpenVPN encryption, but if I understand correctly, Trefilov22 is only using PPTP on his router. PPTP has much less computational overhead, and should be well withing the capabilities of an Asus RT-N66U touter to handle at speed...

  2. James
    on April 2, 2017
    Reply

    Hi, I think you've made a mistake either in the download speed graph or in your writing. You said, "I didn’t experience much of a drop in speeds when connected to the Germany or UK servers," but your graph shows a drop from around 70Mbps to around 35Mbps and 18Mbps for German and the UK respectively.

    1. Thomas Ujj replied to James
      on April 3, 2017
      Reply

      Hi James, Thanks for catching this error in the review. I've corrected my writing accordingly. Cheers

  3. Thomas Ujj
    on October 10, 2016
    Reply

    Have you tried out TigerVPN? I'd love to hear your feedback!

    1. Tudor Kirman replied to Thomas Ujj
      on October 14, 2016
      Reply

      Honestly, they are really good. While I do believe the mac app they provide should be updated soon (they said it will be done before christmas) there is nothing I can say that would not match the review given above. I noticed really good speeds in general.

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