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VPNGhost Review

VPNGhost

BestVPN.com Score 7.5 out of 10
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Update December 2016. VPNGhost is no more. Its website and Facebook page are down, and BestVPN.com has received the following communication from one of its co-founders:

VPNGhost – The truth:

I feel as though its only fair that I inform users why VPNGhost has dissolved. I was an original co founder of VPNGhost. When we started gaining lots of users, “Casper” decided that revenue is more important than UX. I did not agree, after a few arguments over the reliability of the service I was basically cut off my own website so I could not access any accounts or anything. I lost full control of the website and the outcome was the terrible money scam rogue vpn. I would like to personally appoligize to all users for any inconvience “Casper” may have caused you. It was beyond my control and if it were up to me the site would still be going at full functionality I left it with. The truth is, “Casper” is money hungry and never cared about the service or the users to begin with, even now. So my due dilligance is to share this with you.
 Public information on “Casper”

Dexter David Tross
 1 587 585 9095
 16 Spring Haven Close Airdrie T4B 0B5

– Phantom".

VPNGhost is a burgeoning provider that appears to have the basics of stealth, performance and user-friendliness down. With server locations on the upswing, and highly competitive pricing, coupled with a seemingly reverential attitude toward privacy, we're excited to see VPNGhost's further development.

Visit VPNGhost »

VPN Stats

  • Server Locations N/A
  • Average Speed N/A Mbit/s
  • Simultaneous Connections N/A
  • Jurisdiction N/A

Likes

  • P2P allowed
  • Excellent support
  • Free proxy server
  • Affordable plans
  • No logs

Dislikes

  • No dedicated client
  • Lacking support options

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Pricing & Plans

VPNGhost is available in three price levels, starting at $4 per month, and rising to scale at $9.75 for a half-year's subscription, or $17.50 for a whole 12 months. An interesting bit is that no plan differs in the included features, just the price and length of commitment, which brings up a crucial matter: there are categorically no refunds once subscribed to a plan after you've paid (regardless of payment method), as clearly stated in the VPNGhost Terms of Service.

Sure, the lack of a refund policy or free plan to try things out might be a deterrent to begin with for many potential users, and that could be understandable. That said, Support was more than adequate and will be covered in the relevant section.

On the other circuitous note worth bearing in mind, however, all three plan options are on the lower scale of pricing in the wider VPN market, which is essentially great, if the service is worth the monetary value in practice, which we'll comprehensively discuss further below. You may pay through PayPal, BitCoin, and impressively Litecoin.

Features

VPNGhost's server list gives you 16 choices overall, with Amsterdam, London, and the Swiss servers each having a twin. P2P is acceptable, but only on the dedicated two Swiss servers. Unfortunately, there aren't yet any servers in Africa or South America, but updates are forthcoming. The company is registered in Alberta, Canada, under Ghost INC.

For the benefit of the wider userbase, evidently VPHGhost subscribe to the - 'don't drop martial law on everyone, for one individual's indiscretions' - principle of transparency in more than one way.


They consistently inform their customers, and whoever's paying attention to any action taken against their service, commonly in the form of DMCA notices. Simultaneous connections of up to two devices per servers are happily allowed, as seen in the Pricing section.

Visit VPNGhost »

Security & Privacy

VPNGhost don't leave the security matter to chance, using a 4096 DH Key, 256-Bit AES encryption, and a quite robust SHA-512 for data authentication - all over the OpenVPN protocol - which we couldn't be more impressed with. IP addresses are shared. Though the assertion that no logs are kept in any way, shape, or form, is the most pleasing thing to hear (it is worth noting that many providers also make this claim falsely, though nothing leads directly to that idea in this particular case).

While Canada might, unfortunately, part of the Five Eyes surveillance alliance (the other three being the US, UK, AUS, and NZ), the following quote from support succinctly outlines VPNGhost's commitment to user confidentiality and reaffirms their position in one go.

"We do not data-log whatsoever. We don't even log IP addresses through our website, the only information we take from our user-base is the payment information that is automatically taken when purchasing (which can be removed at any time by users requests). With that being said, we simply do not have any data to disclose to any legal or corporate authority."

VPNGhost website accessibility using Tor, and using the Bitcoin or Litecoin payment methods previously mentioned should theoretically secure you from all but the most dedicated and highest level adversaries (think government).

The website

Ghastly! Ghostly is definitely an apt adjective when describing the white and black motif on VPNghost's website, right in line with the company's branding. Better still, navigation is a breeze. For perspective clients, the FAQ, Features, and Pricing pages are a click away and accessible through the top banner. Privacy Policy and TOS are findable at the very bottom of any page or through a link in the FAQ section, which is quite pleasant when juxtaposed with many competitors sneakily hiding these fundamental documents through multiple clicks.


Meanwhile, the client are is just as efficiently laid out, with information about your services, billing, support, and VPNGhost's server status all shifting to a left-hand sidebar. A handy line in the red denotes your (erased) IP address and location while News alerts run on the bottom portion of the screen and can be scrolled down through quite conveniently.

Support

Support wasn't only adequate - it was excellent. Both interactions, with Casper and Phantom, respectively, left me pleased with their courteous attitude and thorough professionalism. Due to geographical mismatches (which you may or may not experience), we were unable to communicate much through LiveChat. However, the email interactions we had were light and cut effectively at the heart of my issues at the time.

It would be good to see a more detailed and illustrated FAQ section, and perhaps a user forum for an unstymied exchange of ideas, versus one-on-one support exchanges.

In line with the messages you saw in the Facebook update previously shown, VPNGhost use their FB and Twitter accounts to keep users abreast of service outages or updates, and useful, privacy related articles.

The Process

Signing Up

Signup is limited to just an email (and credit card if that's your payment method) - that's it. Therefore, near-perfect anonymity is possible when registering for and using the service.

The VPNGhost Windows VPN client

Users will, unfortunately, have to make do with using the OpenVPN GUI for now, as VPNGhost don't yet have their bespoke client active, though, it is in the works.


Performance (Speed, DNS, WebRTC and IPv6 Tests)

Speedtest were run on our 30 Mbps test connection, while connected to UK, NL, and US servers - the former two of which were tested against a London server, the latter New York. Testmy.net is where you may do the same speedtesting, whether using a VPN, or just for general curiosity purposes.

Speeds averaged nicely in the medium 10-12 Mbps DL range during testing, with US servers half that amount, though spikes were nonexistent - the VPNGhost OpenVPN software ran like a literal ghost in the background, while streaming videos and playlists concurrent with writing this review.

What's most impressive, is the service working exactly as advertised, DNS leak free. Checks were performed using ipleak.net and test-ipv6.com and never came back showing the IP address of the test device. Do yourself a favor and check periodically, as some DNS leaks can be caused from forces outside of provider control, and likely catch you unawares.

Other Platforms

VPNGhost plan to release a bespoke VPN client on Windows and Mac - eventually rolling out counterparts for iOS, and Android. DNS leak protection will be built into the software, hopefully along with a killswitch and auto start-up to keep your connection under wraps and intrusion-free at all times.

Other/ Free Services

VPNGhost graciously provide a free proxy server (located in the Netherlands), for those looking for geo-spoofing, and/or minimal privacy benefits (compared to a VPN, which includes encryption), while engaging in online activities.

VPNGhost Review Conclusion

I liked

  • NO logging
  • Forthright Business Model
  • Reasonable Pricing
  • P2P allowed On Swiss Servers
  • Free Proxy
  • Sleek Website

I wasn’t so sure about

  • Limited Knowledgebase
  • Lack of a User Forum

I hated

  • No Bespoke Client

Overall impressions of using VPNGhost were a few small steps aways from fabulous, which is likely a matter of time's passing to bridge the gap with updates. Add a dedicated VPN client to the reliability, unintrusive, and overall transparent business model, and you may well have a juggernaut of a service, provided the evolution goes as has been intimated. What's altogether more pertinent, is that the current state of VPNghosts service is still above the much of the competition save the very elite, give them a try to find out.

Visit VPNGhost»

31 Comments

  1. Mona
    on December 13, 2016
    Reply

    So sad that VPNGhost no longer exists. I bought a lifetime subscription a few months ago for only $25, and I was surprised how well it actually worked for me. Speeds were pretty good, and the service seemed to be reliable. No DNS leak if set up properly. Now I had to sign up for a new service. I chose ipvanish vpn. I really hope it's a good one and worth my money. But I really liked VPNGhost, and I was on my way to give it a good rating, when I found out that it was gone.

  2. VPNghost kickstarter backer
    on December 4, 2016
    Reply

    VPNGhost - The truth: I feel as though its only fair that I inform users why VPNGhost has dissolved. I was an original co founder of VPNGhost. When we started gaining lots of users, "Casper" decided that revenue is more important than UX. I did not agree, after a few arguments over the reliability of the service I was basically cut off my own website so I could not access any accounts or anything. I lost full control of the website and the outcome was the terrible money scam rogue vpn. I would like to personally appoligize to all users for any inconvience "Casper" may have caused you. It was beyond my control and if it were up to me the site would still be going at full functionality I left it with. The truth is, "Casper" is money hungry and never cared about the service or the users to begin with, even now. So my due dilligance is to share this with you. Public information on "Casper" Dexter David Tross 1 587 585 9095 16 Spring Haven Close Airdrie T4B 0B5 - Phantom

    1. Douglas Crawford replied to VPNghost kickstarter backer
      on December 5, 2016
      Reply

      Hi Dexter, Yikes! That sounds like a very messy situation. Thanks for letting us know! I have updated the article with this information.

      1. phantom@vpnghost.net replied to Douglas Crawford
        on December 7, 2016
        Reply

        Thanks for making this information available to the old users. Like I said guys I am deeply sorry and this was way beyond my control. I did my best to make sure the service was a good experience but Dexter AKA Casper was only concerned about money. He did not even know anything about network development, so when the time came I was responsible for making everything functional as well as the website otherwise we would freelance developers. Once again I am deeply sorry to any of the original VPNGhost users that were affected by this. Please send your complaints/inquiries to dextertross@hotmail.com or dextertross1@hotmail.com

        1. Douglas Crawford replied to phantom@vpnghost.net
          on December 8, 2016
          Reply

          Hi Dexter, No problem, and thanks for getting into contact with us.

  3. Dan
    on December 4, 2016
    Reply

    RogueVPN aka GhostVPN has completely shutdown. Website and Facebook disappeared and client are left out with no notice or warning. PLEASE do not give anymore money to these crooks.

  4. bobobo
    on December 1, 2016
    Reply

    RogueVPN as they are now called is rubbish. There is no adequate information how to configure OpenVPN. There is a single admin on the forum who only uses it for announcement and directs people to support email. In order to get OpenVPN credentials for new infrastructure you have to fill in a web form which is *in Comic Sans* If you do something wrong there, you can't change your credentials. I made a mistake on that form. I emailed support - first I got a couple of rude answer like "if you email incorrect address your questions won't be answered" but no help. For the past week I got no answers at all.

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