ShadeYouVPN is a surprisingly good VPN despite it’s small status and cheap prices. While there are some definite areas of improvement, overall they provide a great core service with great positive peaks in some areas of operation.
Pricing & Plans
Like many VPN providers ShadeYouVPN has one set plan with increasing discounts the longer you sign up for. It is definitely a very cheap – if not the cheapest – VPN service that we have come across. Unfortunately, this price does come with a few downsides but you get what you pay for.
It is very rare to see a company that provides both a free trial and a money back guarantee – but ShadeYouVPN does. In a few clicks (and without entering any private information) you can get a 24 hour free trial. We’re a bit less impressed with their 7 day money back guarantee as the details of it are slightly hazy and it’s only valid if your dissatisfaction is due to a technical error on their side – so make sure you fully test their service using the free trial before purchasing.
ShadeYouVPN is a small Ukranian company but with it’s main servers and registration in the Netherlands in order to help provide extra privacy. They also have some great security and a competent support team.
ShadeYouVPN provides a basic service which comes at the positive of a low cost but and the negative that there is a no frills feel to it. Suprisingly but fantastically they allow 5 simultaneous connections, which is a lot more then you get with other providers and is definitely enough to get protection on all of your devices.
At the moment they provide servers in 8 different countries but are soon to be expanding this to have even more.
Security & Privacy
ShadeYouVPN provides PPTP, L2TP and OpenVPN encryption protocols. The PPTP and L2TP connections are the standard that providers give but for their OpenVPN they use an extra secure 256 bit AES encryption. Alongside this they employ shared IPs (like most providers) in order to help protect your identity.
As mentioned above they are based in Ukraine but their primary servers are based in the Netherlands meaning that their data is protected from most prying eyes and P2P is allowed.
The ShadeYouVPN website is a very simple and no thrills affair. While this does mean that most things are easy to find, it also means there could be a bit more information available (especially with regards to ToS and PP as mentioned above). It is also clear that English is not the companies first language and there are few areas where the text is still Cyrillic, while this doesn’t cause any major issues it does make a few areas a bit hard to understand.
ShadeYouVPN has four types of support: FAQ on their website, Ticket, Chat and even remote support!
Their website FAQ is very basic but as the name suggests covers the important aspects relating to the service. The Ticket support is very knowledgeable though can take over 24 hours to reply. The live chat is a bit of an oddity with regards to availability.
“If we got a lot of tickets – our support isn’t available to reply via live chat. In such cases we switch off it.”
While we didn’t get a chance to test their remote support we have learnt that they use TeamViewer for this. While this is great and we were pleasantly surprised to learn that they provide remote support, you are required to install TeamViewer.
Signing up to ShadeYouVPN is very easy. All you require is a username, password and email (which of course can be a fake one). They allow payment via a large number of methods but most important of these is PayPal and Bitcoin, the latter of these means that you’ll further protect your identity.
The Windows VPN client
There is not much to say about the ShadeYouVPN Windows client as it is very simple and like the rest of it, it is very no frills. The good thing is that you are able to select from a number of TCP and UDP protocols (though this could be implemented better) in order to provide a service that is able to overcome most blocking as well as optimizing speed and performance.
On the positive side, it doesn’t require administrator access to launch and is therefore less of annoyance to use compared to others.
Unfortunately, we did notice a small problem with the client on our Win 8.1 with the text not displaying properly with no clear solution for this. ShadeYouVPN says they will have a new client shortly that should solve this problem.
Performance (Speed, DNS and IP Test)
We gave ShadeYouVPN our normal performance tests to see how it performed. The IP tests were fine and there was no DNS leaks – they use Google DNS. The speed tests weren’t very fast with any server or protocol but always remained adequate enough to stream and surf, even when connected to the US.
|Pure Speed||ShadeYouVPN OpenVPN Speed|
ShadeYouVPN has only the Windows proprietary client which works from XP up to Windows 8. They provide set up guides for PPTP, L2TP and OpenVPN on Android, iOS and Windows (OpenVPN GUI) as well as an OpenVPN setup guide for Ubuntu.
Other/ Free Services
ShadeYouVPN provide a free proxy (‘Anonymizer’) for anyone that visits their website. We gave this a test and while basic, it is well implemented and the speeds are fine. For this they use the source viewable Glype.
Overall ShadeYouVPN provide a great core service at a great low price. Though their customer support and security are fantastic, their software and platform support definitely needs to be improved and implemented to become a full fledged VPN. If the latter two do not worry you, then we fully recommend giving them a try and even signing up.
- Free Trial AND money back guarantee
- Good customer support with plenty of types
- Registered in NL
We weren’t so sure about
- Software issues
- Website could do with a few improvements
- Not much