Black Friday

Windscribe Review

Our summary

A new provider that’s made a strong entrance in the market thanks to its strong encryption and dual-pronged approach to keeping your data and activities safe and secure.

Highlights

  • Free VPN Option: Try before you buy
  • 50+ Server Locations: Connect to servers all over the world
  • Unlimited Simultaneous Connections: Use it on as many devices as you want
  • Chrome Extension: An extra layer of security
  • Good Customer Support

What is Windscribe?

Windscribe is a popular, privacy-conscious Canadian VPN provider that’s best known for its free vpn service. However, it’s far from limited to just that. Windscribe also has a full-featured, paid service that costs just a few dollars a month. This gives you access to dozens more servers, unlimited bandwidth, and the ability to connect with as many devices as you want. What’s more, it supports just about every platform out there, and its browser extensions sport some useful extra features. The main problem with an otherwise solid provider? It’s greatly fluctuating server speeds.

  • ProsPROS
  • Strong encryption
  • Available on many platforms
  • Great browser extensions
  • ConsCONS
  • Incredibly slow UK server
  • No live chat

Visit Windscribe »

Windscribe Pricing and Plans

Windscribe is best known for its free plan, otherwise known as its Limited plan.

Windscribe advertises this free subscription heavily on social media. It also has some moderately-priced paid plans on offer. These are the Unlimited Monthly plan and the Unlimited Yearly plan. The latter is the more budget-friendly of the two, clocking in at $3.75 per month. The former is more than double the price, at $9 per month.

Windscribe accepts all the most common forms of payment, including MasterCard, Visa, PayPal, and American Express. In addition, it accepts Bitcoin, meaning that you have the option to pay anonymously if you wish to do so.

We suggest that you give Windscribe’s Limited plan a go to get a feel for the service before you put any money down. However, if you decide to go straight for an Unlimited plan, Windscribe offers a money-back guarantee up to three days after purchase.

Windscribe Video Review

While BestVPN.com has yet to put together its own video review of Windscribe, the provider itself did a video taking you through the main points of its service:

Windscribe Features

Windscribe Ltd is an internet security and privacy company based in Ontario, Canada. It is a relative baby to the VPN industry, having only been founded in 2016.

Frustratingly, the features of Windscribe’s service are not clearly marked anywhere on its website. Instead, the information can be found in bits and pieces around the website. That said, we were notified by Windscribe that they’re aware of the problem and are working on putting together a proper features page.

The bulk of the details are on the Pricing page. Unlimited plans enjoy unlimited devices, 50 server locations, unlimited bandwidth, OpenVPN configuration, built-in firewall and ad blocker, and peer-to-peer (P2P) support. The Limited plan has a budget version of these features, allow access to 11 server locations, 10 GB of bandwidth per month, and no OpenVPN configuration. It does, however, have a built-in firewall and ad blocker, along with P2P support and unlimited devices, like the paid versions do.

Increase Bandwidth on the Windscribe Free Service

The 10 GB bandwidth limit on the free version of Windscribe is enough for a taster of the service, but doesn’t give you much secure browsing time before you run out. Thankfully, Windscribe does have two ways to increase bandwidth on their free VPN service:

  1. Invite friends: +1GB/month for every friend, no cap.
  2. Mine crypto-currency: 10M credits = +10GB/month of data.

For more information on how these bandwidth boosts work, visit the official Windscribe website.

Visit Windscribe »

Is Windscribe Secure?

As mentioned above, Windscribe operates out of Canada. This is troubling, as Canada is part of the Five Eyes surveillance network along with Australia, New Zealand, the United Kingdom, and the United States. What’s more, it was recently revealed that the CSIS – the Canadian equivalent of the NSA – has been illegally accessing citizens’ metadata for over a decade.

While Windscribe’s location is less than ideal, it does have some decent security features to try to make up for it. When it comes to encryption, Windscribe is rock solid. It uses AES-256 cipher, SHA512 authorization, and a 4096-bit RSA key – in addition to supporting perfect forward secrecy.

The Windscribe VPN has both Internet Protocol version 6 (IPv6) and Domain Name System (DNS) leak protection. It also clearly marks all its non-P2P-supporting servers. In addition, it has a built-in firewall – known in the VPN industry as a “kill switch” – that will disconnect you from the internet should your VPN connection drop.

For those who want to be that bit more secure, Windscribe also offers a double hop option on its desktop application. This allows you to connect to a second location, thus masking your traffic even further. This can slow down your internet connection, but for those who want their digital footprint to be as light as possible, it’s worth it.

The Windscribe Website

Windscribe’s website is sleek and stylish with some neat graphics. Its landing page is well organized, and contains an introductory video, some dropdown features of the service, and links out to informative pages such as Pricing, Setup Guides, and Support.

Windscribe website

The glaring fault in the website is its lack of a Features page. As a result, one has to spend considerable time clicking around the website in order to find this information – and even then, you feel like you’re not getting the whole picture. I consider a Features page a basic part of any VPN provider’s website, and strongly urge Windscribe to put one up.

Windscribe also has a blog that posts change logs and general information security articles. However, it has not been updated since May 2016.

Windscribe Support

Windscribe has three different support options: setup guides, an FAQ page, and tickets.

Windscribe support page

The setup guides provide instructions on how to set up Windscribe on practically every device and platform imaginable. From Linux, to Opera, to Windows Mobile, to uTorrent, to Synology NAS, you’ll be hard-pressed to not find what you’re looking for! Better yet, each setup page includes simple step-by-step instructions accompanied by screenshots.

The FAQ page is also incredibly helpful. It covers basic questions, as well as with more high-tech queries. I was impressed by the transparency; Windscribe honestly answered if its service would make someone 100% anonymous online (no, it wouldn’t) as well as revealing the exact type of encryption used. Plenty of VPN providers falsely claim to provide complete anonymity online, or refuse to divulge what type of encryption their VPN clients use, so we have to give props to Windscribe!

If you still haven’t found the answer to your question after going through the setup guides and FAQ page, you can always send a ticket to the Windscribe support team. However, this service is only available for registered users. You have to enter your Windscribe username before you can submit a ticket.

Windscribe support ticket

The Process

Signing Up

For the purpose of this Windscribe review, I signed up for and tested out its free service. While more limited than a paid plan, it is the free service which Windscribe heavily advertises across social media – often calling it the best free VPN out there – so I wanted to see if it lived up to the hype.

Signing up for Windscribe was incredibly easy. You’re first prompted to choose to sign up for either the Free or the Unlimited plan. After clicking on Free, I was prompted to create a username and password. Adding an email to the account was optional, which is great for users who want to be that little bit more private online.

signup for Windscribe

After entering this basic information, you are immediately taken to the user portal, where you can view stats such as account status and bandwidth usage, as well as find the download buttons for the Windscribe VPN software.

Windscribe on Windows VPN Client

I tested out the Windscribe Windows client on my Windows 10 laptop. The download and installation itself happened in a snap, with the Windscribe VPN client launching seconds after download. After logging in, I was presented with this simple client:

Windscribe client

The VPN is very sleek, simple, and easy to navigate. Its appearance and intuitive use makes it ideal for beginners to the world of VPNs. This shouldn’t deter more advanced users from trying it, however. As simple as it looks, it’s still a secure VPN.

As you can see in the image above, on the main section of the client you can toggle the VPN on or off, change server location, and activate the firewall (or kill switch, as it’s also known).

By clicking on the burger menu, you can access Support, Preferences, and Account details.

Windscribe client

The Preferences section is where you can really see the inner workings of the VPN. The General tab lets you do things such as launch on startup, auto-connect to recently used locations, show notifications, and set language.

Windscribe client

The Connection tab is where you manage the VPN firewall. The Proxy tab is for more experienced users – it lets you configure your network LAN proxy, if you have one.

Windscribe client

Lastly, the Debug tab lets you do things such as disable IPv6 and view logs.

Windscribe client

All in all, I was quite happy with the Windscribe VPN client. Beginner or casual VPN users will be sure to appreciate its ease of use. More experienced users, meanwhile, will not be let down by features such as a nice array of servers and customizable configuration options.

The Windscribe Chrome Extension

After you initially download the desktop client, Windscribe will prompt you to install an additional browser extension. A graphic accompanying this prompt explains that a browser extension gives you the added privacy perks of an ad and tracker blocker, as well as a secure link generator. These two features work together to bring awareness to and protect you from websites that track you around the web.

Windscribe chrome extension

I decided to test out the Chrome extension. You can install it via the Chrome Web Store. Once installed, the icon will appear in the upper right corner. You can log in using the same username and password that you use for the desktop version of Windscribe.

Windscribe chrome extension

The Windscribe Chrome extension looks incredibly similar to its desktop counterpart. You can easily toggle the VPN on or off, see which location you’re connected to, and generate secure links. Location can be changed by switching ‘Cruise control’ to whichever country you wish. Its country list is the exact same as on desktop, so you’re relatively spoilt for choice.

Windscribe chrome extension

I think that the Windscribe browser extensions are a nice addition that complement the Windscribe desktop VPNs. While the majority of Windscribe users will be more than satisfied with the desktop client alone, the browser extensions give a nice added layer of security to more privacy-conscious consumers.

Windscribe Performance (Speed, DNS, WebRTC, and IPv6 Tests)

windscribe-download-test
windscribe-upload-test
The graphs show the highest, lowest, and average speeds for each server and location. See our full speed test explanation for more detail.

As you can see in the above graphs, the Windscribe speed test delivered mixed – but mostly disappointing – results. I wanted to test the UK server speed, but while I could connect, speeds were so slow that it took minutes to load a single page. I tried to test it three times over the course of two days in two different locations. The result was always the same. As such, I ultimately decided to exclude it from the European part of the graph and tested the speeds of the French and Dutch servers instead. These were significantly faster. The Netherlands server was by far the fastest of the bunch, though it was still not consistent. The US server speeds were also acceptable.

While the speed test was less than stellar, the good news is that I didn’t detect any DNS leaks during the speed tests for this Windscribe review. You can use ipleak.net to check for both DNS and Web Real-Time Communication (WebRTC) leaks for yourself, while test-ipv6.com will detect any vulnerability to IPv6 leaks. doileak.net, meanwhile, is a mix of all the aforementioned tests. At BestVPN.com we strongly recommend that you run these tests every so often to make sure that your VPN is in working order.

Other Platforms

Besides Windows, Windscribe VPN is available on just about every platform you can think of. The Windscribe client is supported on the following:

  • Computers: Windows, Mac, and Linux Ubuntu
  • Browsers: Chrome, Firefox, and Opera
  • Mobile phones: iPhone, Android, and Windows Mobile
  • Routers: DD-WRT, Tomato, and Asus
  • NAS: Synology and QNAP
  • Torrent clients: uTorrent, Deluge, qBitorrent, and VUZE

This doesn’t even mention the smart TVs and other types of devices that you can configure to the VPN via a router or computer. As such, you’ll be hard-pressed to come up with a device that you can’t connect to Windscribe!

Windscribe on Mobile

As I mentioned above, Windscribe is available on three different types of smartphones: iPhone, Android, and Windows Mobile. While just about every VPN provider offers the first two, the third one is more of a rarity, so props to Windscribe for making its VPN compatible with Windows Mobile!

You can download Windscribe VPN for iOS in the Apple App Store, and for Android in Google Play. Windows Mobile doesn’t have an easy download option, unfortunately – you’ll have to manually set it up using the setup guide on the Windscribe website.

Windscribe mobile works and appears similarly to its desktop counterpart. With the iOS and Android versions, once you launch the App you’ll be prompted to log in. From there, you just need to tap the large On/Off button to start the VPN, and choose your desired server.

Windscribe Review: Conclusion

I liked:

  • Great customer support
  • Transparency
  • Strong encryption
  • Plenty of servers to choose from
  • Additional features on browser extensions
  • Available on just about every platform out there
  • Free VPN option
  • Lots of payment options
  • 50 server locations (Unlimited Plan only)
  • Unlimited simultaneous connections

I wasn’t so sure about:

  • Website could be better organized
  • Based in Canada
  • No live chat

I hated:

  • No account sharing
  • Speed greatly fluctuates depending on server location
  • UK server was so slow it was unusable at time of testing

Let’s recap this Windscribe VPN, shall we?

Windscribe is a Canadian VPN provider whose great features include a long list of server locations, good customer service, and compatibility with just about every device and operating system out there. It is available in both paid and free versions, though the free version is quite restricted in terms of features and bandwidth. That said, as it’s only $3.75 per month for an annual plan, it doesn’t cost much at all to spring for the full-featured paid version of this VPN service.

While I was impressed by many aspects and features of Windscribe, and think that many of our readers will be, too, its greatly fluctuating speeds (depending on server location) may be a deal-breaker for some. As such, I’d recommend interested users give the free version a try to see if the servers they’re after are usable before they shell out for a paid subscription.

Visit Windscribe »

Katrina Power

Canadian freelance writer and social media marketer currently living in France. Avid lover of solo travel, new technology, fashion, international affairs, and French music.

122 responses to “Windscribe Review 2017

  1. Slow as hell and I am prime subscriber.
    The worst VPN ever – tried several free ones much fast than Windscribe.
    Try their Luxembourg connection, you can go to the toilet until the pages load.
    Regardless, other European servers are not much faster.
    And yes, I am not very far from those servers, certainly not crossing the atlantic or anything.
    Opening a ticket – yeah – wait for days on end to get a lousy standard copy-paste reply.

  2. Used less than 1Gb, then denied service. Wanted me to upgrade to Pro version. Customer service useless. They are conmen. Beware.

  3. I recently switched to a new ISP and I have noticed that, now, when I use the Mozilla Firefox extension in the cruise control (automatic) mode, my real ip address is not hidden. It works fine when I select the server (I actually selected one server, I don’t know if it works with all the windscribe servers). Unfortunately, I worked for a couple of weeks without protection and I accidentally found out the problem. I don’t know why this happened. I didn’t have any problem with the previous ISP. I use the free version for trial and I will switch to the paid version as long as I am convinced that this vpn service is what I need. But this problem made me skeptical. Has anyone else experienced that?

  4. I like it as a free VPN service. That said, I won’t switch to it as my main VPN until they offer an iOS app that uses OpenVPN, instead of IKEv2.

  5. Best VPN till date gets the job done Have been using Windscribe since last 1 years and never had any issues. Customer support is awesome and the desktop application is best and shows all the information you need to know completely transparent You can even view the debug log before sending it to the windscribe. After the latest update, you can now even watch Netflix. I tried it and it is super awesome. Windscribe is for life.

  6. Very good multi-platform VPN. They have every privacy option you can imagine in browser extension and more. For Linux you won’t find better. Simply awesome. Just give it a try. You will love it. Best part is- it is continuously evolving and making even better.

  7. I have read the comments, how much would it cost me for say 1 year sub or if its cheaper 2 year subscription since i am a student and naturally its important for me. Can i cancel on say a recurring membership after the allocated period.?
    1) cost per PA method PayPal (ANY HIDDEN EXTRAS ADDED TO THE INITIAL PRICE) on a yearly bases.
    2) how easy is it to terminate membership
    3) is it p2p friendly .
    Many Thanks
    Regards
    William

    1. Hi David,

      Windscribe Pro costs $9 per month if paid if paid monthly, or just $3.75 per month is paid yearly ($45 per year). it does not offer a 2-yearly subscription. You can cancel at any time, and will not be charged further. If you paid for a year’s subscription and cancel after 6 months, however, you will not be offered a refund.

      – There are no hidden costs.
      – I don’t think Windscribe does auto-renewal of subscription, so when your subscription runs out you can simply choose not to renew it (I would check with Windscribe on this, just to be sure).
      – Yes, Windscibe is P2P friendly.

    2. That does not solve the problem of SPEED does it.
      Another typical windscribe support answer that is totally beyond the point
      Problem is your LOUSY SPEEDS – not the rebill.

    • Not Rated

    I just purchased a lifetime subscription to Windscribe VPN. However, I am disappointed by the speed. I am coming from Private Internet Access VPN and still have that account. I’m able to compared speeds of both. Without VPN I’m getting 26 Mbps in the USA, with PIA 20 Mbps, and with Windscribe consistently 6 Mbps no matter what servers I try. I think this is ridiculous. If I would have known it was this slow, I would have never purchased it. I don’t recommend it at all. Try the other faster VPN options out there!

    1. I am paid subscriber too.
      SPEED is useless, totally useless. Not even for normal surfing. Forget Windscribe.
      I now use a free service with another vpn even though I have paid Windscribe.
      Speeds suck – don’t use.

  8. Trying the free version after using up the free data with TunnelBear.
    You do need to create an account, but the 10 GB is very usable. They also use compression so downloading 1 GB of data uses less than 1 GB of my data allotment. The best part is that there are deals out there for lifetime Pro subscriptions for only about $50. The free option is great, but I might just get get the lifetime pro option and hopefully not ever worry about VPNs.

  9. Is there a kill switch in the free version as well? Is a kill switch necessary for the browser extension also? If yes, is there a kill switch in the browser extension? If no, can you explain in simple words why it is not necessary?

    1. Hi Hilda,

      There is a kill switch in the free version – it uses the same software as the full version. There is no kill switch in the browser extension. The main reason for this is that implementing a kill switch inside the browser is not nearly as easy as implementing a system kill switch. For ordinary web browsing, a kill switch is less necessary inside a browser because content is only loaded actively when you visit or refresh a web page.

      It is therefore easy to check that the VPN is still running. If you download content through your browser or perform other actions that leave you computer unattended while actively doing stuff, then you should use the full software with the kill witch enabled.

    Was using Windscribe for 4 days now, after trying Tunnelbear, Surfeasy and Hideme. I really enjoy this app. It’s very unobtrusive, does it’s job well and stays out of the way. Speed was good, 85% of my normal and the Adblocker works better than ABP+. I see way less ads and pops on sites I visit a lot. It’s more expensive than most other VPNs, but it looks like you get what you pay for….

    • Not Rated
    • Not Rated
    • Not Rated
    • Not Rated

    Wrong number (again).
    Advertised as 10 GB Free, but they want your email, otherwise it’s only 2 GB.
    No way, Jose!

  10. Being the fact that Dimitri is no longer with you guys. Can you guys do a updated review of this service instead of having us go thru all the comments. Cause to be honest I felt like was being led on. Not saying that the service is bad, cause I’ve had no issues with them. But for those who seek proper review about them.

    1. Hi OisSimple,

      The plan is to replace all of Dmitri’s reviews going forward, but doing so takes time and resources. Thanks to this specific request, however, we will have hopefully have a new Windscribe Review out soon.

    1. Hi andrew,

      My apologies. Reviewer Dmitri is no with us because his reviews did not meet our standards. According Windscribe’s Privacy Policy,

      “When You Use Our Service

      We store total amount of bandwidth your account has consumed in 1 month period, which is reset every month on the day of your registration. This is used to enforce free tier limitations as well as prevent abuse. We do not store historical usage. We also store a timestamp of your last activity on the Windscribe network, this is done to weed out inactive accounts. We do not store connection logs, IP timestamps, or sites you visit (we are firm believer that one’s browsing history should be taken to one’s grave).”

      As with every VPN service, some real-time logs are kept, but these are discarded within 3 minutes of session termination. I would describe the above as keeping very minimal connection logs.

  11. It’s simply ridiculous how many bogus positive reviews there are posted here about Windscribe. Let’s see if my honest non paid or non affiliated review with the company get’s published.

    For starters, W claims to be free. As always, there is a catch. They give you a small amount of bandwidth of 1 or 1.5 GB. This is a little bit more than some of the (reliable) competitors. Unlike it’s competitors though, the app rarely works. It doesn’t matter if it is on your Windows machine or your on your iPhone. Most of the time, it simply won’t connect even to your closest server.

    The worst part is their desktop Windows X installer and app. It renders your internet connection impotent. It stops all internet activity and it won’t even connect to any one if it’s servers. It has the constant message “Connecting”. It’s firewall feature cannot be turned off.

    I had to uninstall the app. And as experience has shown me, before you install any VPN apps/software, you must backup your device or use an installer/uninstaller program that records every little registry entry change during the installation process or your windows will be corrupt and you will not be able to connect to the internet at all.

    1. Hi Likeitis,

      I’m afraid your experience of Windscribe does not match our own. As you can see from the screenshots above, for example, our reviewer had no problem connecting to the service. As for the Free service being very limited – well, yes. Running a VPN service is very expensive and time consuming, so no-one is really going to do it for free. At least with services such as Windscibe, which offer a limited service in the hope that you will upgrade to a premium plan, their funding model is transparent…

    2. Hi,

      First of all, we offer 10GB of data for free, if you confirm your email.

      If you’re having issues, you should contact our support, and they will gladly help you resolve them.

      1. That’s a great response – also, true. This is how I assessed the service. I am now a lifetime subscriber and happy about it. My only hope is that its excellence continues.

      2. I am currently having the exact same issue as Likeitis above. I’ve tried uninstalling and reinstalling the app (v.1.61). I have Windows 7 64-bit installed. I recently installed a Windows Update but I don’t remember if I had this problem before or after the Windows Update.

    windscribe $hits all over the other vpn providers, and not in a bad way. its the best one I ever used and I used like 30 different vpns up to now. works fast, no disconnects, applications are sexy as hell. love it

  12. Is there a way to get an announcement for when the Linux client comes out? or if connecting Android and Linux will be available for free accounts anytime soon? I don’t use Windows or iOS, but I’d love to try the free version of Windscribe out first before paying for it (I’m most likely going to go for the Lifetime license I found on TechDirt Deals).

    1. Hi N.Shoemaker,

      I suggest that you contact Windscibe about this. Windscribe also has a Blog that you can follow (and in which I would guess announcements of this kind will be made).

    Love this program. I used to get so many letters about downloading linux ISOs, and they all stopped as soon as i got windscribe. 🙂
    The speeds are great, and I love how small and non-intrusive their program is. Other Vpns I used have this massive overly complicated interface full of features that dont even work. Not Windscribe, everything simply works and requires no configuration.

  13. One of the weakest points of the bestVPN review looks to be the price.

    Service is so-so. no user forum, no help but just a demeaning “just kidding” joke about service for Blackberry. But it works easy right out of the box for Windows. What i saw about keepings logs and helping copyright-people is not to my preference, but i looks the owner wants to make an honest living.

    If people want to use chromecast wile using this VPN you need to turn windscribe fire wall off, then everything works very well. Only complaint is that it does not work on android but I hope this will be fixed soon.

    • Not Rated

    I purchased the Pro version. I like the privacy offered, But I literally have to download additional software and edit a file to get my WiFi printer to work. This should be a more automatic feature. I’m not dumb, but I’m not an IT genius either. Concerned I may make a wrong edit and nothing will work.

    1. By default our firewall blocks all LAN connectivity, since that’s something you would want in a public place. To disable this block, go into Preferences and check the box “Allow LAN traffic when firewall is on”.

    One of the best VPN! I use this VPN along with AirVPN and I can assure you that both services are excellent!

    I purchased the lifetime edition very recently and am delighted that I have done so.

    One issue that I am trying to resolve with Windscribe support that I also have experienced with other VPNS, is the inability to connect to any server before disabling, then re-enabling the TAO Windows adapter.I think this may relate to an OpenDNS/Windows issue with Windows 8.1.

    This only takes a few seconds to do. Then I am able to connect to any of the listed servers. If anyone here knows of a more permanent solution please do respond?

    After VPN connection, I find that speeds are above average and I experienced no dropped connections so far. This is very pleasing.

    I also find that Windscribe support is excellent in terms of their response time to support requests. I find them to be very helpful. My queries were addressed directly, politely and professionally.I was very pleased that I didn’t just get some automated reply.

  14. It works and is mostly fast enough.
    But i have a question.

    I have the windscribe programm and a zenmate add on.

    If i activate first windcribe and then zenmate-am i surfing then about 2(3) different IPs?

    1. Hi Fritz,

      1. What you are describing is most certainly overkill! It will also seriously slow down your internet connection.
      2. If you are using the Windscribe VPN and the Zenmate browser add-on, then your connection is being routed first to a VPN server run by Windscribe, then to a proxy server run by Zenmate. This will provide your endpoint external IP address. If you are instead using the Windscribe browser add-on, then I am not sure which add-on will take precedence. You can easily test this out for yourself, however. Connect each add-on to a different proxy server, then visit ipleak.net to find out which one is your end-point server (the one which connects you to the internet).

  15. They declare in the FAQs that they don’t keep permanent logs. Does this mean that they keep temporary logs and for how long?

    1. Hi Hilda,

      ““When You Use Our Service
      We store total amount of bandwidth your account has consumed in 1 month period, which is reset every month on the day of your registration. This is used to enforce free tier limitations as well as prevent abuse. We do not store historical usage. We do not store connection logs, IP timestamps, or sites you visit (we are firm believer that one’s browsing history should be taken to one’s grave).

      When You Are Actively Connected to a Server
      For the duration of your connection we store the following data in a temporary location: OpenVPN username, VPN server connected to, time of connection, amount of data transferred during the session. This data expires and is discarded within 3 minutes of session termination.”

  16. November 29,2016

    just bought the Pro version for 45.00 yr.
    type in Windscribe promo code and then u will pay for a yr advance..
    btw:
    great software…. it did freeze up on me while I was d/l a torrent but I changed locations in the middle and prob screwed it up myself.. had no internet connection as the software stopped working.. my bad..

    • Not Rated
    • Not Rated
    • Not Rated
    • Not Rated

    easy af to use. normally id never pay for a service like this since there is so many free ones around. but when I ran out ,I wanted more, I paid. I tried many vpn but they all seem to have horrible interfaces and they disconnect out of no where. not wind scribe when its on its on and that’s the most important thing to me.

  17. I tried Free Windscribe for a couple of days and work awesome. Speed was fantastics. It pass all my security test.
    I got so satisfaced that I bought the For Life suscription.
    Totally recommendable ( and I tried a lot of others VPN’s).
    You won’t regret!!

    It worth the money I spend for this VPN. New beta version for mac “coming soon to windows” make it much more powerful than before, speed its 10/10 no slow down fast support etc. it worth trying it out.

  18. Webroot security says not safe and is blocking website. Any explanation? This has happened with a number of VPNs. Thanks.

    1. Hi Webroot No Likey,

      To the very best of my knowledge, Windscribe is 100% legit. It would probably be best to ask Webroot about this (or, when I have time, I may look into it).

    windscribe is here to stay! they are selling lifetime plans for some time to spread the word about windscribe then they will go with monthly/yearly plans to pay for servers… i tested many servers speed and i have to say 5/5, there no DNS leaks the support reply me in few hours of sending the ticket.

    I give 5/5 to everything for windscribe! fast support! fast speed on premium servers! the extension for browsers is very nice idea because i can whitelist website with out having to turn off the vpn every time to visit them.

    windscribe have good speed on premium servers, fast support and i tried many vpn but idk i stick with this. Chrome extension doesn’t have dns leaks.

    I was using the free version with the free 15 GB for some time and i have to say the speed was very good for free users. I just bought the lifetime deal. I hope they stay in business!

    No DNS leak here that very nice too!

    Great VPN, been using for several weeks and had no issues, unlike with other VPNs I tried. Will be upgrading when I get my next paycheck.

  19. It won’t even start the setup process on MacOs Sierra. ‘WindScribe quit unexpectedly, please contact support’. Tried uninstall/reinstall to no avail.

    1. Hi Anje,

      So I just checked using my Chromecast, and was able to use Chromecast to cast iPlayer while connected to my VPN service (AirVPN). I usually cast from my Android phone rather than my PC, and I also know that being connected to a VPN does not prevent this. I’m afraid that I don’t know the remedy, but this is clearly a Windscribe-specific issue, rather than a general VPN one. I therefore recommends contacting Windscribe about it (you can refer them to my comment here if support claims this is a more general issue).

  20. For me, Windscribe worked much better than Cyberghost. Unlike other ones I’ve tried, it was fast to get started and easy to switch off. No issues with speed and I rarely notice it is there. Good product.

    As a lifetime subscriber I have been quite disappointed with this service. Whether its connection speeds of the companies choice to police the internet and cut off p2p connections especially on US servers without informing the customer base.

  21. the discussion is about Windscribe, but the text talks about SaferVPN. Which is it. Have you just been cutting/pasting paragraph blocks or is Windscribe based on SaferVPN’s network.

    1. Hi Peter,

      I have just performed a text search of this review (Dmitri is no longer with us), but cannot find a single mention of SaferVPN…

  22. @Windscribe – What tool/approach/lists are you using to identify and block trackers?

    Are any other common anti-tracker tools (PrivacyBadger, Blur, Disconnect [Basic/browser, not full VPN], uBlock Origin, etc.) compatible with your VPN and/or browser extension[2hop] and/or b.e.[block tracker]? What about obfuscaters like TrackMeNot or AdNauseam? Do extensions need to be installed in a certain order (e.g., Windscribe first or last)?

    Where are servers located (close major city)? (Or link if I simply I overlooked that.)

    While a bit minimalist, your site does an exceptional job of clearly presenting info that is often deliberately obscured or even misstated, like exactly what is logged. I’d call it “world class” except that would be an insult for this industry. BTW, perhaps “lite VPN” and ~”browser VPN” and ~”VPN for the browser” should always be qualified by “(proxy)” or a reference in that sentence.

    I used over 10 different VPNs: Expressvpn, Buffered, Total(Shit)VPN, Nord, etc and had some kind of issue with all of them. I tried Windscribe, which was free, and everything simply worked as it was supposed to. Upgraded to a lifetime Pro account and never been happier.

    good options, fair price
    program layout makes sense
    double security if u use the addon with filters as second hop

    1. Hi Pete,

      If I understand your question right, the StackSocial website is offering a Windscribe subscription at a deep discount? I’m afraid that you will have to ask Windscribe directly if the deal is genuine or not (this is simply a review of the service).

    I’m so frustrated by Windscribe! Their tech support hasn’t been able to solve my issues, nor have they really tried. Instead of actually trying to help, they just blame it on my ISP. I give them kudos for quick replies, though. Maybe someone else can help, please?

    I haven’t had much success with the desktop app. It rarely makes a connection, keeps a connection, and when it does, the speeds are unusable (have tried all connection modes, including stealth, as they suggested). My closest server is US East. The browser extension works great for the most part, so I know it’s not my ISP. BTW, they told me not to use both the extension and the desktop app at the same time. Either way, the desktop app kills being able to use the internet at all. I have to turn off the desktop app to use the internet. (This is my 2nd time typing this, because the 1st time I submitted I got an error page that my “connection was interrupted,” which is the message I get 95% of the time running the desktop app.) Unfortunately, I jumped the gun and bought their lifetime subscription because I found a great deal. But if it doesn’t work, I’ve paid too much.

    1. Hi Jessie,

      If the product you paid for does not work as advertised, then you are legally entitled to a full refund. If its support team cannot resolve your problems, then I hope that Windscribe will honor this.

      – “BTW, they told me not to use both the extension and the desktop app at the same time.” … Hmm… on this very comments page Winbscribe said (June 22 2016),

      “Its recommended you have both installed as they do different things. The desktop application is a traditional VPN client, while the Chrome extension takes care of ad and tracker blocking, while also allows you to do a “double hop” so you could use a proxy on top of the VPN, for double the protection, in cases when you need it.”

      Note that browser extensions are not true VPNs but encrypted proxies, and therefore work in a somewhat different way. I’m afraid that I don’t know how this helps you,however.

    2. Don’t use both browser add on and desktop VPN, will prolly slow down your internet speed. I’d suggest you’d download ‘revo uninstaller ‘,delete the program it will clean all the way to registry ,you will have the option to choose. And try reinstalling again and try using diff locations outside of murica. If it still happens maybe your ISP is the problem as in maybe it doesnt accept vpn connection type to pass through traffic btw browser add on vpn and desktop vpn functions diff in a way so yoyr isp can filter the connection and make utnot work or the way your router is setup.
      And to ppl who got problems not connecting to internet after uninstalling windscribe or changed the dns., go to your network settings and right click on ipv4 choose properties , choose use DNS automatically provided by your isp. Click save or apply. Restart comp.
      If that doesn’t work duck duck go search for how to flush DNS using cmd flush your DNS and restart your router and comp and try again without VPN of course.
      Cheers

    3. Hi,

      Regarding the speeds: As stated in the support ticket, this IS an issue with your ISP, as Verizon is known for throttling OpenVPN connections.

      https://forums.verizon.com/t5/Fios-Internet/Verizon-Appears-To-Be-Throttling-VPN-Connections-HEAVILY/td-p/795988
      https://www.reddit.com/r/VPN/comments/2e26zs/verizon_fios_throttles_openvpn/
      https://www.dslreports.com/forum/r30139009-It-Appears-Verizon-Has-Started-Throttling-VPN-Traffic

      You said that the Stealth mode resolved the issue, so I’m not sure what this is all about.

      Regarding the 2nd issue you mentioned: You stopped responding to us, so we can’t really help you unless you keep working with out support to resolve the issue you’re having.

      As for not using both apps at once: The suggestion was not to be CONNECTED in both extension and desktop application at the same time unless you need the double hop feature. The extension will still do its thing even in the OFF state. Upcoming extension update will resolve this confusion.

  23. hello, when will windscribe be available for andriod for free? Cmon hurry up thanking you…?
    Have you guys been taken over by spiders……??

    P.s any real football fans out there not like that egg shaped hand ball played in murica ,real foot ball..。ars 3_4 lvp ()lawl()
    Wob ftw. Wenger needs to go same with that idiot over played league 1 player walnut i mean walcott….
    Cheers?

  24. This might seem like a given for some, but since I assume nothing and I see it stated nowhere in this article (or, more surprisingly, on Windscribe’s website):

    What is Windscribe’s logging policy?

    1. Hi JP,

      That is a very fair question, and one that BestVPN usually answers in our reviews. Dmitri (who is no longer with us) was remiss in not addressing it. According to its Privacy Policy,

      “When You Use Our Service
      We store total amount of bandwidth your account has consumed in 1 month period, which is reset every month on the day of your registration. This is used to enforce free tier limitations as well as prevent abuse. We do not store historical usage. We do not store connection logs, IP timestamps, or sites you visit (we are firm believer that one’s browsing history should be taken to one’s grave).
      When You Are Actively Connected to a Server
      For the duration of your connection we store the following data in a temporary location: OpenVPN username, VPN server connected to, time of connection, amount of data transferred during the session. This data expires and is discarded within 3 minutes of session termination.”

      It might also be worth noting that Canada is a FVEY spying alliance member, and has recently passed new mandatory logging laws. Whether the new laws apply to VPN providers remains very unclear (Windscribe’s Privacy Policy suggests not), but the situation is very murky.

    This service is great and much faster than the other VPN I use, which I’m satisfied with as well.
    I have followed Windscribe for a while, and they have grown a lot – both app/feature wise and reputation wise, I reckon. The customer service is excellent with fast reply times and they always listen to suggestions and feedback.
    The iOS app could have more features, but I’m sure it will be implemented in the future to come, as they are still new and the app was recently released.
    I’m very happy with this service – keep up the good work!

    1. Hi Aaron,

      Yes. Depending on your router – for DD-WRT-flashed routers please see here. If a VPN is setup on your router, then any device that connects to that router is protected by the VPN (and this includes devies that cannot usually use a VPN, such as smart TVs and games consoles). The only snag is that the processor found in all but the most high-end routers can struggle with the demands of DD-WRT, which can result in a slow internet connection.

    1. Hi Juzz,

      I’m afraid that I don’t know. Maybe other readers can help. According to its FAQ, Windcribe supports the following connection mode “Stealth – TCP protocol via Stunnel on port 8443. Only use this if all other methods fail. May be handy in China.” In theory a stunnel connection should work in China, as stunnel hides the VPN connection inside a TLS/SSL tunnel.

    2. Nope. At least not with Android. All of their servers are *.windscribe.com, which would be easily blocked at the DNS level. And if you use Strongswan, which they suggest, you cannot connect to the actual IP addresses of those servers. And the Strongswan app doesn’t allow TCP connections, so there is no chance to use port 8443.

    This provider is awesome. No bullshit sales speak on their website, their privacy policy is brilliant (unless we get taken over by spiders, heh) and their support guy is top notch. Got a proper custom response to my question in 3 minutes, I kid you not. I’m from Sweden, and their Swedish servers are lightning fast for me. Highly recommended.

  25. I tried the free version for a short while, unfortunatly its not what im looking for in a VPN. upon uninstalling it it royaly fucked my internet conection on my desktop >:( had to waste about 30 minutes figuring out why (and no your “how to change your dns” didnt help)

    1. Hi Alski,

      So would you care to share with us what did help? It might be useful for other readers, and help me understand the problem so I can give better advice.

    2. That’s odd and should never happen. Were you on a Mac by any chance, and did you force quit the app? If so, that’s the reason. Never force quit apps that change your network settings. If you’re on Windows, that may require more investigating. We’d be happy to help if you send us a support ticket.

    1. Hi Omar,

      Curious but that strongly suggests that you are connected to a UK server, whatever IPLeak.net might say. A possible reason might be that Windscribe uses fancy DNS routing in order to bypass iPlayer’s blocks on VPN users.

  26. Hi Douglas
    I have used windscribe for a month and it is stable and has perfect firewall and good speed and there is no dns leak . I would like to ask about :
    – It give me the same IP everytime i connect ( for every server i connect to , also IP adress and DNS adress are the same ) .

    – using https://ipleak.net , it show me i am from Austalia when i connect to UK and dont detect any city . This is just with ipleak.net .

    Finally sorry for inconvenient expression because i am not expert about this .

    Yours Faithfully

    1. Hi Omar,

      This sounds a little strange. When connected to a UK server, IPLeak shows that you are in Australia? Can you access BBC iPlayer?

    5/5 stars – Fantastic software, used for about a month before signing up for the PRO account (currently on promo for 50% off). Running both Windows and Chrome client for ‘double hop’ VPN.

    This is no-bullshit VPN software. Whether you’re an IT Professional, or a complete novice looking for an excellent privacy-enhancing solution, Windscribe is the ticket. I especially like that the firewall locks down traffic to prevent any leaks.

    Looking forward to the iOS app as well!

  27. Windscribe works great. Ipleaktest passed with no leaks.
    My settings in Preferences, Connection Mode: Default
    Firewall mode: Auto
    When I changed the settings it didn’t work as well for some reason.
    Peerblock blocks “root S.A” with ip “94.242.228.100” and
    I wonder why Windscribe uses an ip on a major block list of suspicious sites.
    Other than the Peerblock issure, Windscribe works great for me.

    1. Hi R.Mack,

      root S.A. is a server hosting company based in Luxemburg. Windscribe clearly rents server space from it, and is probably unaware that the ip is on the Peerblock block list.

    I was sent a “secure link” by my friend, so I downloaded Windscribe as a result. I love it so far. Its so easy to use, even my 55 year old parents had no trouble! price is a bit expensive but you usually get what you pay for.

    1. Hi Francois,

      The desktop VPN client will protect your entire internet connection, while the Chrome add-on will only protect your Chrome browsing sessions. You do not need to run both.

      1. Its recommended you have both installed as they do different things. The desktop application is a traditional VPN client, while the Chrome extension takes care of ad and tracker blocking, while also allows you to do a “double hop” so you could use a proxy on top of the VPN, for double the protection, in cases when you need it.

  28. Their premium plan is slower than tunnelbears free plan! My neighbor and I both tried it and found it to be slow. My neighbor said he thinks they are using bgp tricks instead of using bare metal servers in each location. Buyer Beware

    1. You can verify locations of servers by performing a traceroute to the server, which will show that servers are in fact in locations that they are claimed to be in.
      As for speeds, you should connect to the closet location to you in order to get optimal speeds. Free and Pro plans have identical speeds, as we don’t throttle anyone.

  29. issue? When using Windscribe (kill switch set to on), there are inconsistencies in dns location detected when using different leak test sites; sometimes true location in still detected. irregularities not consistent, not restricted to one test site

    geolocation and webrtc disabled in browser (firefox). changed DNS to OpenDNS, same issue.

    example (using opendns):
    https://ipleak.net/
    ip shown as utah (107.xxx), dns shown as new york (208.xxx)

    https://dnsleaktest.com/
    ip shown as new york (107.xxx), dns shown as new york (208.xxx)

    http://www.browserleaks.com/whois
    ip shown as (107.xxx), dns shown as (208.xxx)
    state/region: ACTUAL SHOWN

  30. I switched to this company after getting scammed by TotalVPN. What a breath of fresh air! Their billing structure is very simple, has no stars or fine-print. You can even choose to make a 1 time payment or a subscription, which is extremely fair to the customer. I never saw other companies offer this kind of flexibility.
    Everything works as described, and whats even better is that you can use it for free for quite a while. I was able to use Windscribe for 2 weeks before I ran out of free bandwidth at which point I was more than comfortable giving them my money for what seems to be great service.

    I installed this program on my mac and everything worked as expected. I expected a big speed reduction (I have 100mbit) and I was to download at 92mbit after connecting to a US server. I wish their application showed how much stuff I downloaded, otherwise I would give it 5 stars.

  31. I used Windscribe for about 5 minutes before uninstalling. Just trying it to see if it worked. My computer now won’t connect to the Internet. My ISP, Internet, and Server keep failing, yet the other computers in my house and my phone connect to the Internet just fine. What happened?? This VPN seriously messed up my network connection and settings.

      1. I had the same problem as Christina and couldn’t access the internet even though I can connect to the wifi. Only my computer out of the many devices in my house has a problem with the internet only after I uninstalled Windscribe. I tried to use the DNS guide you provided earlier but it was to no avail. What can I do to fix this irritating problem the software has caused me?

        1. Hi Damien,

          Hmm. You can try resetting your WiFi adapter. Assuming that you are using Windows, right-click on your WiFi connection in the Notification Bar -> Troubleshoot problems, and follow the Wizard…

    Not the cheapest VPN out there, but so far it seems to be worth the price. I really like the cruise control feature in the chrome extension. The mac application seems to work well too, usually they break my internet but so far this one works really well.

    I only tried the extension so far, but its really good so far. Got started in under 30 seconds, and it works great! Still don’t know what these “Secure links” do, but the vpn and adblock work as advertised.

    1. Hi Derek,

      Secure.link is basically a URL shortening service (like tiny.url), except than when you use it Windscipbe will also scan the target website and return a “privacy score”. I think the intention is to ensure that you don’t send your contacts links to insecure websites.

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